jamesleather.com Avis 

62
TrustScore 4 sur 5

3,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The company under promised and over produced. They stated it would be delivered on a Monday, however, I received it the Friday before it was supposed to be here. I purchased the 18" briefcase and I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was looking for a gift for my nephew who was starting his first year as a middle school English teacher. I thought that a leather messenger bag might be an appropriate gift. Not only did he love it,... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Paid $230 for a bag to be packed in a plastic envelope and sent on its way. It was damaged when it arrived. However they did give me my full refund and provided a return shipping label. Packaging shou... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Love the leather sling pack. It’s the perfect size. Holds all my travel stuff and is ideal for my iPad mini and cables. The strap is a bit of a problem. Tends to slip down. Won’t hold a position.... Voir plus

À propos de l'entreprise

  1. Magasin de sacs et de valises
  2. Magasin de sacs
  3. Magasin de vêtements
  4. Boutique d'accessoires de mode
  5. Boutique de sacs à main
  6. Magasin de manteaux en cuir

Écrit par l'entreprise

James Leather was built on a simple belief: leather goods should be tough enough to handle your life and honest enough to improve with age. We make bags, wallets, jackets, and accessories for men and women who want the real thing. Not fast fashion with a leather label. Not bonded material that cracks after a year. Full-grain leather, crafted to develop character the more you use it — the kind of goods that get passed down, not thrown out. Every product in the James Leather collection is designed around durability first. The stitching, the hardware, the cut — everything is chosen to hold up under daily use without sacrificing how it looks. Rugged doesn't mean rough. It means built right. We serve customers across the United States with fast shipping and a team that takes customer service seriously. If something isn't right with your order, we make it right — no runaround, no fine print. James Leather isn't for everyone. It's for the person who's tired of replacing things and ready to own something that lasts. If that's you, you're in the right place. Explore the full collection at jamesleather.com.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

62 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,8

Tous les avis

(62)

48 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Poor quality for the price

Poor quality for the price

14 août 2026
Logo de jamesleather.com

Réponse de jamesleather.com

Hi there, I'm sorry to hear this — that's genuinely not the standard we work to. We've been making leather goods since 2013 and every piece carries a 2-year warranty, so if something isn't right we'll repair or replace it.

I'd really like to look into your order. Could you email me at info@jamesleather.com with your order number and a photo of the piece? I'll take care of it personally.

— Gitte, James Leather

Noté 5 sur 5 étoiles

Love the leather sling pack

Love the leather sling pack. It’s the perfect size. Holds all my travel stuff and is ideal for my iPad mini and cables.

The strap is a bit of a problem. Tends to slip down. Won’t hold a position. Possibly a leather strap with a stouter buckle would work better. I currently have the strap tied in a knot at the length I want. Consider a snap connector at both ends with a d ring at the top.

12 août 2026
Noté 1 sur 5 étoiles

poor quality not real leather already…

poor quality not real leather already showing signs of distress and I have not worn the bag more than a handful of times.

11 août 2026
Logo de jamesleather.com

Réponse de jamesleather.com

Hi, I'm sorry to hear this — that's not the experience I want anyone to have with one of our bags. I'd like to take a look at it, because our bags are made from genuine leather and a two-year warranty covers defects, so if something is wrong with yours I want to fix it. One thing worth mentioning: real leather does soften, darken, and develop character early on, and that's normal rather than a fault — but wear that looks like cracking or peeling is not, and that's covered. If you can send me a photo and your order number at info@jamesleather.com, I'll go through it with you personally and sort out a repair or replacement.

Noté 5 sur 5 étoiles

Love!

Absolutely love the bag. Shipped super fast as well!

10 août 2026
Avis spontané
Logo de jamesleather.com

Réponse de jamesleather.com

Glad to hear! Thank you for sharing!

Noté 1 sur 5 étoiles

Recieved Damaged. Poor Packing

Paid $230 for a bag to be packed in a plastic envelope and sent on its way. It was damaged when it arrived. However they did give me my full refund and provided a return shipping label. Packaging should be alot better with the price of product.

11 août 2026
Logo de jamesleather.com

Réponse de jamesleather.com

Hi, thank you for the honest feedback — you're right, and it's a fair hit. A bag at that price should never arrive in a poly mailer, and I'm sorry yours got damaged in transit. We've since moved all of our bags to boxed packaging for exactly this reason, so this shouldn't happen to anyone else. I'm glad the refund and return label were handled quickly, but I know that doesn't undo the disappointment of opening a damaged bag. If you'd ever like to give us another shot, please reach out to me directly — I'd like to make it right.

Noté 5 sur 5 étoiles

The quality is top notch!

The ease of purchase and quickness of delivery!
The leather quality is top!

11 août 2026
Logo de jamesleather.com

Réponse de jamesleather.com

Thank you for your feedback! We appreciate it immensely!

Noté 5 sur 5 étoiles

The company under promised and over…

The company under promised and over produced. They stated it would be delivered on a Monday, however, I received it the Friday before it was supposed to be here. I purchased the 18" briefcase and I use a legal size clipboard and legal folders in my real estate appraisal business. There is plenty of room for all my equipment, laser measurer, camera, orders, inspection sheets, extra batteries, etc. I still have room left to spare. I am very happy with the briefcase and I will carry it when I testify in court as an expert witness. This briefcase rivals even attorney's briefcases. Chuck Martin Cleveland, TN

28 août 2026
Avis spontané
Logo de jamesleather.com

Réponse de jamesleather.com

Thank you so much for taking the time out of your schedule to share this! I am so happy that its doing its job!! Enjoy your bag!

Noté 5 sur 5 étoiles

I had an issue with the strap and…

I had an issue with the strap and buckles on my leather briefcase and rather than fix it, they sent me a new one. The briefcase was also out of warranty and they still honored it. Very good customer service and communication throughout. I'm very happy with my new case.

6 août 2026
Avis spontané
Logo de jamesleather.com

Réponse de jamesleather.com

Thank you for your honest and kind feedback! We truly appreciate it!

Noté 5 sur 5 étoiles

OUTSTANDING!!!!

OUTSTANDING!!!!
Ms. Gitta, was extremely instrumental during the process and development of my custom made Moto Leather Jacket with her communications and going the extra mile to make my experience very pleasing and successful. My next leather coat will be with James Leather!!! Thank you!!!

26 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Large Full Grain Leather Laptop Briefcase - better than expected

Ordered and received my Large Full Grain Leather Laptop Briefcase in vintage Oak. The quality of the leather. The quality of the stitching. The smell of the leather. This bag exuded quality from the first time I saw it. Now, about 4 weeks in and I love this bag.

Roomy enough for working between 3 different offices. I am able to bring ALL of my needed files, information, books, laptop, tablet, chargers - everything fits and is organized so well.

This bag is so roomy and easily organized, it makes working from 3 different office spaces in 3 different towns easy to navigate and manage.

I believe this bag will last my lifetime...which is unfortunate, because I think that I would like to have the Leather Business Travel Briefcase, as well...and now will have a hard time justifying the purchase of it!

Ordering was simple. Customer service and communication was impeccable. Shipping was quick and on time. Quality and value were far greater than what I expected.

I am super pleased with this purchase and will certainly be buying from James Leather again.

26 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Gift for Nephew Beginning His Career as a Teacher

I was looking for a gift for my nephew who was starting his first year as a middle school English teacher. I thought that a leather messenger bag might be an appropriate gift. Not only did he love it, he said he'd look cool with his students. A win-win! Thank you, James Leather, for the perfect gift for my wonderful nephew!

7 août 2026
Avis spontané
Logo de jamesleather.com

Réponse de jamesleather.com

Denise, I am so happy that the gift worked out well for your nephew! You are a very thoughtful aunt!

Noté 5 sur 5 étoiles

High-end Product

The quality of the bag was high and the price was fair. It's comfortable to wear and I can't wait to bring this on my next hike.

They emailed me with updates on when it was sent out and kept the line of communication open.

16 août 2026
Avis spontané
Logo de jamesleather.com

Réponse de jamesleather.com

Thank you so much for your kind review, Caitlin!

Noté 5 sur 5 étoiles

Fantastic service and product

The website was easy to use and the shipping was quick and reliable. Very nice leather product!

15 juillet 2026
Avis spontané
Logo de jamesleather.com

Réponse de jamesleather.com

Thank you for your kind words, Scott!

Noté 5 sur 5 étoiles

Well made product

Well made product, reasonably priced and prompt delivery!

16 juillet 2026
Logo de jamesleather.com

Réponse de jamesleather.com

Thank you for taking the time to share your feedback, Donna!

Noté 5 sur 5 étoiles

The experience was made great by the…

The experience was made great by the customer service team, Gitte in particular. Amazingly quick responses and great instructions on getting my order correct and a custom engraved bag tag made.

5 août 2026
Avis spontané
Logo de jamesleather.com

Réponse de jamesleather.com

Thank you so much for your kind words, Jay! It was a pleasure working with you on your custom order!

Noté 5 sur 5 étoiles

Absolutely LOVE the Artisan Buffalo…

Absolutely LOVE the Artisan Buffalo Leather Duffel! I gave this to my husband as a gift, and strangers are stopping him in the airport to compliment him on it. The leather is very durably and the quality is top notch. The dual straps meet in the middle to give great structure and support while carrying it. The separate compartments make travel organized and convenient. Lastly, I was incredibly impressed with the customer service. It can be daunting to order something online from an independent company, but I received immediate attention and consistent follow up with my questions. HUGE thank you to the James Leather team! My husband is already looking at a second purchase with this company.

1 juin 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus