⭐⭐⭐⭐⭐ Despite there great service, i finished my work with them but I had accidentally left my subscription active and forgot to cancel it. A few days later, I noticed that I had been charged... Voir plus
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I would like to thank the customer support which made my experience with Huure better than I expected. I have received help in the same day as my problem occurred, thus it was fixed in no time.
There are lots of options for whatever type of house/room, area and budget you’re looking for. The emails and notifications really help you being updated on what’s going on on the market! Besides that... Voir plus
L'entreprise a répondu
Zojuist erachter gekomen dat ook wij zijn opgelicht voor 50 euro per maand kijk uit met wat je doet jammer dat er mensen geld willen verdienen over de rug van een ander
À propos de l'entreprise
Coordonnées de contact
4,2
Bien
173 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 61 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Despite there great service, i finished my work with them but I had accidentally left my subscription active and forgot to cancel it. A few days later, I noticed that I had been charged almost €50. I contacted the support team, explained the situation, and asked if there was any possibility of a refund.
To my surprise, they responded quickly, were very understanding, and refunded the full amount. It's rare to find a company that values customer satisfaction like this.
Thank you for your kindness, professionalism, and excellent customer service. This gesture has left a great impression on me, and I highly recommend your company!
20 juillet 2026
Avis spontané
Zojuist erachter gekomen dat ook wij…
Zojuist erachter gekomen dat ook wij zijn opgelicht voor 50 euro per maand kijk uit met wat je doet jammer dat er mensen geld willen verdienen over de rug van een ander
19 juillet 2026
Avis spontané
I would like to thank the customer…
I would like to thank the customer support which made my experience with Huure better than I expected. I have received help in the same day as my problem occurred, thus it was fixed in no time.
13 juillet 2026
Avis spontané
Scam
Scam. Heb 4 euro betaald en als ik op "show property"/"see contact info" druk, word ik naar facebook start pagina gestuurd of rare websites.
10 juillet 2026
Avis spontané
i am satisfied that they cancelled my…
i am satisfied that they cancelled my subscription in a timely manner and were able to refund me
9 juillet 2026
Avis spontané
Unrecognizable EUR 49 auto-renewals for months - refund declined
I signed up in late January for a 4-day trial. It then auto-renewed at EUR 49 every four weeks - six charges, EUR 294 in total. The renewal emails landed in my spam folder and the charge on my card statement did not clearly identify Huure, so I only discovered it at the end of June. I never used the platform after the trial: no searches, no landlord contacts. Support did confirm my cancellation quickly, which I appreciate, but declined to refund the 23 June renewal - a period I cancelled seven days into, completely unused. A trial that quietly converts into EUR 49 per four weeks, billed under a name I could not recognize, is not a fair setup. I will update this review if this gets resolved fairly.
30 juin 2026
Avis spontané
Réponse de Huure
Hi Mike,
Thank you for taking the time to share your experience. We are genuinely sorry to hear that this situation has left you feeling disappointed, and we understand how frustrating it can be to discover recurring subscription payments later than expected.
We have carefully reviewed your case. When the trial was started, the subscription terms, including the renewal price, billing interval, and automatic renewal, were presented and accepted as part of the sign-up process. Under applicable consumer legislation, the 14-day right of withdrawal applies from the date the original subscription agreement is entered into and is not renewed each time a recurring subscription payment is processed.
Although we understand that the renewal emails ended up in your spam folder and that you did not immediately recognize the transaction on your card statement is suprising to us as the statements carry our website name as well, your subscription remained active throughout the period and the service was continuously available for use, regardless of whether it was actively used.
While we were not legally able to approve a refund beyond what our policy and applicable consumer regulations allow, we nevertheless chose to refund your most recent renewal as a gesture of goodwill. We also processed your cancellation promptly upon receiving your request, ensuring that no further payments will be made.
We appreciate you acknowledging our prompt response from customer support. Although we were unable to reach the outcome you had hoped for, we hope this clarifies how the decision was made and wish you all the best going forward.
Kind regards,
Kristine
Huure Support Team
It’s helpful as it funnels you to your…
It’s helpful as it funnels you to your designated place you need.
26 juin 2026
Avis spontané
Customer service satisfaction
My experience with the company was positive, as it demonstrated high integrity and helped me personally as a user.
I decided to cancel my subscription, because I was able to find accomodation through friends. The platform was intuitive and I am satisfied with the services and customer service!
21 juin 2026
Avis spontané
The assistence was clear and really…
The assistence was clear and really helpful. I truly recommend it!
18 juin 2026
Avis spontané
Professioneel
Website is goed, maar pas op dat er een aantal huizen geplaats wordt door adverteerders waarvoor je ook weer een abonnement moet nemen. Weet niet of dit te wijten is aan Huure of niet, maar is wel heel vervelend.
10 juin 2026
Avis spontané
Réponse de Huure
Hallo Olaf,
Bedankt voor je review en feedback.
We zijn blij te horen dat je de website over het algemeen goed vindt. We begrijpen ook je frustratie over advertenties die verwijzen naar externe websites met hun eigen abonnementsvereisten.
Huure is een platform voor het zoeken naar huurwoningen dat huurmogelijkheden van verschillende bronnen samenbrengt om het zoeken naar een woning te vereenvoudigen. In sommige gevallen kunnen externe websites of adverteerders hun eigen lidmaatschaps- of prijsmodellen hebben, die onafhankelijk zijn van Huure.
We stellen het op prijs dat je ons hierop attent maakt, want feedback zoals die van jou helpt ons de gebruikerservaring te blijven verbeteren en meer transparantie te bieden.
Met vriendelijke groet,
Kristine
Huure Supportteam
Really good service and the customer…
Really good service and the customer service was very helpful
15 juin 2026
Avis spontané
Réponse de Huure
Hi Andrea,
Thank you very much for your review!
We're delighted to hear that you had a great experience with our service and that our customer support team was able to help you. Providing friendly, responsive, and helpful support is something we always strive for.
We truly appreciate you taking the time to share your feedback.
Kind regards,
Kristine
Huure Support Team
It's very practical
It's very practical to have all listings for my city on one platform, makes it much easier to manage.
13 juin 2026
Avis spontané
Réponse de Huure
Hi Robin,
Thank you for your review!
We're delighted to hear that you find Huure practical and that having rental listings for your city gathered in one place makes your housing search easier to manage. That's exactly the experience we aim to provide.
Thank you for taking the time to share your feedback—we truly appreciate it!
Kind regards,
Kristine
Huure Support Team
The customer service was really good
The customer service was really good, and it was quite easy to contact them as well.
The website also offers a range of listings for all locations, which I also found quite good.
Overall, it was a decent to good experience.
13 juin 2026
Avis spontané
Réponse de Huure
Hi Arya,
Thank you for your review!
We’re glad to hear that you found our customer service easy to reach and helpful, and that you appreciated the range of listings available across different locations. It’s also good to know that your overall experience was positive.
We appreciate you taking the time to share your feedback.
Kind regards,
Kristine
Huure Team
Customer service
They have a great customer service which will help you resolve your doubts.
13 juin 2026
Avis spontané
Réponse de Huure
Hi Samantha,
Thank you for your review!
We’re very happy to hear that you had a positive experience with our customer service team and that they were able to help you resolve your questions and doubts. Providing clear and helpful support is something we always aim for.
We truly appreciate you taking the time to share your feedback.
Kind regards,
Kristine
Huure Support Team
Highly recommended
I had a very positive experience. The service was fast, professional, and easy to use. The staff was friendly and helpful throughout the process. Highly recommended
9 juin 2026
Avis spontané
Réponse de Huure
Hi Roya,
Thank you very much for your kind review!
We’re really pleased to hear that you had a positive experience and found the service fast, professional, and easy to use. It’s also great to know that our team was friendly and helpful throughout your process.
We truly appreciate your recommendation and the time you took to share your feedback.
Kind regards,
Kristine
Huure Team
Really complete and diverse
There are lots of options for whatever type of house/room, area and budget you’re looking for. The emails and notifications really help you being updated on what’s going on on the market! Besides that, customer service response is really fast and very helpful.
11 juin 2026
Avis spontané
Réponse de Huure
Hi Constanca,
Thank you very much for your detailed review!
We’re really glad to hear that you find the platform complete and diverse, and that the filters, listings, and notifications help you stay updated on the housing market. It’s also great to know that our customer service has been fast and helpful when needed.
We truly appreciate you taking the time to share your experience.
Kind regards,
Kristine
Huure Team
Réponse de Huure
Hi Phong,
Thank you for your kind review!
We’re very happy to hear that you found our team helpful and kind. That means a lot to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
Kristine
Huure Team
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