I have used my Band for several days so far; and it seems to work well. I finally found the page where I could enter my age (it had me at 38, I'm twice that!), weight, etc. One small anomaly: even th... Voir plus
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Lisez les avis des autres
I’m new to the Herz P1 BP wrist monitor and set up took time a patience as I navigated the detailed instructions. I’m also investing the time to do cross checks with my BP arm cuff from Omron that I’v... Voir plus
L'entreprise a répondu
Wonderful Customer Service Folks !! They have all been so helpful and kind and the last call was to help me sync my iPhone with the ring; and all is going well. There is so much information you get... Voir plus
L'entreprise a répondu
I can only compare to my Boots own brand oximeter i bought about 6 years ago. It’s been very good although a bit slow and inaccurate on the very low readings. So in comparison the Herz PI seems to be... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Herz P1 is a health and wellness brand focused on making wearable technology simple and accessible.
Coordonnées de contact
3,9
Bien
596 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Shipping is way to slow compared to…
Shipping is way to slow compared to other products I have ordered online.
2 novembre 2026
Avis spontané
Really love this ring so far
Really love this ring so far. It tracks everything I need it to without having the bulk of a smartwatch on my wrist. My only complaint is that there’s already a scuff on the ring and I’ve only been wearing it for 4 days.
5 novembre 2026
Avis spontané
Apparently I do not sleep ..
Apparently I do not sleep ... or at least I haven't slept more than four hours a night the last week despite being in bed for over eight hours a night. Funny: I'm not tired at all.
Also when I wear both my Fitbit and my band at the same time, I walk a lot fewer steps with my band.
I do like the pulse/oxygen devise.
4 novembre 2026
Avis spontané
Here P1 is comfortable
Here P1 is comfortable, long lasting battery-charge weekly. Has made me aware of several health stats that help me improve my health. Recommend
5 novembre 2026
Avis spontané
I have used my Band for several days so…
I have used my Band for several days so far; and it seems to work well. I finally found the page where I could enter my age (it had me at 38, I'm twice that!), weight, etc. One small anomaly: even though I requested US units it still asked for body measurements in SI units (centimeters, kilograms, etc.)
The ordering process was poor. I made my choices and entered what I thought was my order - but the website continued nagging me for more purchases and I ended up with an extra, unneeded Band.
4 novembre 2026
Avis spontané
Entschuldigende Worte …… wertlos
Entschuldigende Worte …… wertlos
Inhaltslose Zusagen die nicht eingehalten werden.
Mittlerweile sind über 5 Wochen vergangen und es gibt keinerlei Problemlösungen seitens dieser Firma. Ich kann es nur wiederholen: Finger weg von diesem Unternehmen. Unseriös, unzuverlässig und keinerlei kundenorientiertes Denken und Handeln!!!!!
4 novembre 2026
Avis spontané
Réponse de Herz P1
Halo Sven,
Es tut uns aufrichtig leid, dass Sie trotz unserer bisherigen Rückmeldungen seit mehr als fünf Wochen auf eine Lösung warten. Wir verstehen Ihren Ärger und können nachvollziehen, dass leere Versprechungen und fehlende Fortschritte Ihr Vertrauen in unser Unternehmen stark beeinträchtigt haben.
Wir möchten uns nicht mit weiteren allgemeinen Entschuldigungen zufriedengeben. Ihr Anliegen verdient eine konkrete Lösung und eine verlässliche Rückmeldung. Bitte teilen Sie uns Ihre Bestellnummer und die für den Kauf verwendete E-Mail-Adresse mit, damit wir Ihren Fall erneut prüfen und direkt mit unserem Team eskalieren können.
Wir entschuldigen uns nochmals für diese enttäuschende Erfahrung.
HERZ P1 Customer Support
They are amazing giving you useful…
They are amazing giving you useful information 24/7, 365
4 novembre 2026
Avis spontané
Réponse de Herz P1
Hi Joe,
Thank you for the fantastic feedback! We're delighted to hear that you're enjoying the useful insights and having access to your health information whenever you need it. It's wonderful to know that HERZ P1 is helping you stay informed about your wellness around the clock.
We truly appreciate your support!
HERZ P1 Customer Support
Convenience enhances usage & Quality control enhances confidence!
I’m new to the Herz P1 BP wrist monitor and set up took time a patience as I navigated the detailed instructions. I’m also investing the time to do cross checks with my BP arm cuff from Omron that I’ve been using for 3 years. Their readings for the most part align pretty well. But the effort is worth it because it prompts me to use the proper procedure for each. Ultimately I will primarily use my new Herz P1 wrist model which is so much more convenient than the arm model. The one drawback technically is that the Herz P1 stores data in itself while my Omron is linked to my phone.
3 novembre 2026
Avis spontané
Réponse de Herz P1
Hi PJB,
Thank you for sharing such a thoughtful and detailed review! We're glad to hear that your HERZ P1 BP wrist monitor readings are aligning well with your Omron arm cuff and that you're finding the wrist model more convenient to use.
We appreciate the time you've taken to compare readings and follow the proper measurement procedures. We also understand your point about data storage and the convenience of having readings synced directly to your phone. Your feedback is valuable and will be shared with our product team as we continue looking for ways to improve the user experience.
Thank you for giving HERZ P1 a try and for sharing your experience with us!
HERZ P1 Customer Support
My first ring quit working.
My first ring quit working and thanks to the warranty I got a replacement was shipped within days. Great service and response. Ring works great.
3 novembre 2026
Avis spontané
Réponse de Herz P1
Hi Gregg,
Thank you for sharing your experience! We're sorry your first ring stopped working, but we're glad our warranty team was able to assist and arrange a replacement quickly. It's even better to hear that your new ring is working great!
We truly appreciate your patience and continued trust in HERZ P1. Thank you for choosing us!
HERZ P1 Customer Support
Timely updates from order confirmation…
Timely updates from order confirmation to shipping and delivery. Easy to use and the memory function is helpful!
3 novembre 2026
Avis spontané
Réponse de Herz P1
Hi KF,
Thank you for your lovely feedback! We're glad to hear that you appreciated the timely updates throughout the ordering and delivery process. It's also great to know that you find the device easy to use and the memory function helpful.
We truly appreciate your support and are happy to have you as part of the HERZ P1 community!
HERZ P1 Customer Support
Ring functions well so far but is too…
Ring functions well so far but is too tight even after following instructions for measurements
3 novembre 2026
Avis spontané
Réponse de Herz P1
Hi Rachel,
Thank you for your feedback! We're glad to hear that your ring is functioning well, but we're sorry that the fit is tighter than expected despite following our sizing instructions.
We understand how important comfort is when wearing the ring daily. Our team would be happy to help you explore the available exchange options and find a more comfortable fit.
Please reach out to our support team with your order number so we can assist you.
Thank you for choosing HERZ P1!
HERZ P1 Customer Support
Réponse de Herz P1
Hi Ree,
Thank you for your feedback! We're happy to hear that you had a smooth ordering experience, received your product quickly, and found the instructions easy to follow. We truly appreciate your support and thank you for choosing HERZ P1!
HERZ P1 Customer Support
I'm very happy
I'm very happy - it was pretty straight forward to get going and I really like it - we need to arrange the return of the first one I ordered - it was too big ....
26 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Lorraine,
Thank you for your lovely feedback! We're delighted to hear that getting started was straightforward and that you're enjoying your HERZ P1 Ring.
We'd also be happy to help arrange the return of your original ring that was too big. Please reach out to our support team with your order details so we can guide you through the return process.
Thank you for choosing HERZ P1!
HERZ P1 Customer Support
I ordered a wrist band but overlooked…
I ordered a wrist band but overlooked your email requesting my address for about a week, maybe this requirement should be included when a purchase is made. I also needed to ask a friend who has IT knowledge to set up the devise for me and better information could be sent with the wrist band in the first place. Now installed I am happy with the product and will work out all the data provided.
30 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Mr & Mrs D J Fry,
Thank you for sharing your honest feedback! We're glad to hear that you're happy with your wristband now that it's set up and that you're looking forward to exploring the health data it provides.
We also appreciate your suggestions regarding the address confirmation email and the setup instructions. We understand how these steps could be made easier and clearer for customers, especially those who may need a little extra guidance getting started. We'll be sure to share your feedback with our team as we continue improving the ordering and onboarding experience.
Thank you for your patience and for choosing HERZ P1. We hope you enjoy discovering all the features of your new wristband!
HERZ P1 Customer Support
I received my ring faster than…
I received my ring faster than expected. I really like that I can track my sleep, it does a great job. I have some health issues and it helps me track them on a daily basis. I am in constant pain so sleep is rough this gives me something to show my doctors when I talk to them.
31 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Pam,
Thank you for sharing your experience with us! We're so glad your ring arrived sooner than expected and that you're finding the sleep tracking helpful in monitoring your daily patterns.
We understand how valuable it can be to have information you can share with your doctors during appointments. We're happy that the HERZ P1 Ring is providing insights that help you better understand your sleep and daily wellness.
Thank you for trusting HERZ P1. We truly appreciate your support and wish you all the best!
HERZ P1 Customer Support
So far I am liking it
So far I am liking it, I have been using the Oura for a couple years and this isn't quite as good but as far as sleep data I think the Herz is more accurate. I would like to see a couple of things added to sport data, yardwork and an other category since I find that unless I check an activity it doesn't show accurate calorie or effort spent.
1 novembre 2026
Avis spontané
Réponse de Herz P1
Hi Paul,
Thank you for sharing such thoughtful feedback! We're glad to hear you're enjoying your HERZ P1 Ring and finding the sleep data particularly useful, especially coming from someone with experience using other smart rings.
We also appreciate your suggestions for adding more activity categories, such as yardwork and a customizable "Other" option. We understand how having more activity choices could help provide a more accurate picture of your daily effort and calorie expenditure.
We'll be sure to pass these suggestions along to our product team for consideration.
Thank you for choosing HERZ P1 and for helping us improve!
HERZ P1 Customer Support
Wonderful Customer Service Folks !
Wonderful Customer Service Folks !! They have all been so helpful and kind and the last call was to help me sync my iPhone with the ring; and all is going well. There is so much information you get from this ring.....especially wanted to track my sleeping patterns and that is really incredible. Am so HAPPY with this ring so far and look forward to gaining more insights into how to live a happier healthier life.!
30 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Louise,
Thank you for such a wonderful review! We're thrilled to hear that our customer service team has been helpful and kind, and that they were able to get your iPhone synced with your ring successfully.
It's fantastic to know you're enjoying the wealth of health insights, especially the sleep tracking features. We're excited that you're already finding value in your HERZ P1 Ring and look forward to being part of your journey toward a happier, healthier lifestyle!
Thank you for your trust and support!
HERZ P1 Customer Support
A little frustrating to link
A little frustrating to link 2 different rings on 2 different phones. Instructions should be little more in depth. Once fully connected and operational we will see how we like them. Right all connected.
1 novembre 2026
Avis spontané
Réponse de Herz P1
Hi Lanny,
Thank you for sharing your feedback! We understand that setting up two different rings on two separate phones can be a little frustrating, especially when the instructions aren't detailed enough. We're sorry for the initial inconvenience.
We're glad to hear that you were able to get both rings connected and operational! We appreciate your suggestion for more comprehensive setup instructions and will share it with our team.
We hope you enjoy using your rings and discovering all the insights they have to offer!
HERZ P1 Customer Support
I am very pleased with your service
I am very pleased with your service, easy ordering, confirmation, and follow-up. However instructions for actual use are left wanting. I had to call to find out the distance from the monitor to the heart. Very important.
3 octobre 2026
Avis spontané
Réponse de Herz P1
Hi Joyce,
Thank you for your thoughtful feedback! We're delighted to hear that you had a smooth experience with our ordering process, confirmations, and follow-up communication.
However, we're sorry that the instructions for using your device weren't as clear or detailed as they should be. We understand how important practical information, such as the recommended distance between the monitor and your heart, is for getting started confidently.
We appreciate you bringing this to our attention. We'll share your feedback with our team to help improve our product instructions and user guidance.
Thank you for choosing HERZ P1!
HERZ P1 Customer Support
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