It rates as great because it was purchased close to the day of attendance... went smoothly. The sale in August had technical issues which can happen but it is always extremely stressful. I know the... Voir plus
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Lisez les avis des autres
They were great at getting a refund to a show for me due to health issues. Customer service was top notch and responded quickly to questions.
The lady in membership was so nice & explained everything to me . Took the time about the different memberships & also about open enrollment for Oct 7. Explained the different availabilies of the diff... Voir plus
Super hilfreich… hatte elektronische Karten bestellt und leider verlegt…. Schnelle und unkomplizierte Neuversendung erhalten! Wirklich top! Vielen Dank nochmals!
À propos de l'entreprise
Écrit par l'entreprise
Etix is a web-based event ticketing software and marketing solutions company powering more than 5,000 venues worldwide. Use Etix to find and buy official tickets from your favorite venues including live music, concerts, sports, fairs, festivals and the arts.
Coordonnées de contact
Raleigh, Etats-Unis
- etix.com
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A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Hatte zum Geburtstag 2 Gutscheine zu je…
Hatte zum Geburtstag 2 Gutscheine zu je 15€ bekommen. Als ich diese in der Etix Maske eingegeben wollte, wurde erst mal nur 1 akzeptiert! Also jede Karte separat mit Gutschein Code eingeben. Diese wurden auch erkannt! Aber in der schlusszeile sollte ich doch 15€ bezahlen! Scheinbar ein Fehler in dieser Software! Bei einem Rückruf bei Etix wurde ich dann noch vollgehobelt! Anstatt dieses Problem mit mir zu erörtern, wurde gesagt, Geld kann nicht zurück überwiesen werden! Habe es dann an der Abendkasse bei den Filmnächten in DD geregelt. Dort wurde mir gesagt, dass ich dieses Jahr nicht der einzige bin, der diese Probleme hat.
Ich würde gern -1 Stern vergeben, geht leider. Schande Schande!!!
Purchased three VIP tickets for the…
Purchased three VIP tickets for the ZZTop concert at the Lynchburg Amphitheater scheduled for May 21st. The concert was canceled due to weather with refunds promised within 5-10 business days. It is now nearly two months later, and we're still waiting.
They were great at getting a refund to…
They were great at getting a refund to a show for me due to health issues. Customer service was top notch and responded quickly to questions.
Super hilfreich… hatte elektronische…
Super hilfreich… hatte elektronische Karten bestellt und leider verlegt…. Schnelle und unkomplizierte Neuversendung erhalten! Wirklich top! Vielen Dank nochmals!
Terrible experience
Terrible experience.
Ordered and paid for physical tickets that didn’t ship in time.
Requested a refund to be told that its policy that they don’t do refunds.
Etix did not send tickets
Etix did not send the purchased tickets. I checked all spam and junk folders. Their customer service is awful. Could not get past the robot call screener. Horrible experience
Vile .
Vile .. the whole transaction was absolutely vile I would never recommend this site to anybody. They described a ticket to me that was going to be in the front row of a venue in a certain section. And then upon printing my ticket I realized that they have sold me a ticket in the back of that section. No refunds no return. Their excuse was is oh you didn't invite from us you bought it from some type of third vendor on our site who charged three to four times the price of what the ticket was and also the ticket is in the very back of the venue. Now on the site I could have bought a ticket in the back for $49 but I didn't because I wanted the seat in the front that was $200. The site keeps saying that they're not responsible. Make sure you enjoy your tickets from elsewhere
Réponse de Etix
Being Trustworthy
The experience with you was amazing, easy working you guys and you're trustworthy and that means a lot now a days.
This company is corrupt
This company is corrupt. DO NOT buy anything through them. They will not refund you if an event is canceled. Blue Ridge Rock Festival tickets were purchased through etix and when the festival was canceled they will not (still to this day) refund our $1500.00, stating they need to wait for the lawsuit or something. We purchased through etix, not blue ridge. Refund my money, then you can fight with blue ridge to get yours back. Crappy company! DO NOT USE!!!
I spent 77 dollars on tickets from Etix…
I spent 77 dollars on tickets from Etix for the Jamil shrine center circus. When the day came for the circus no tickets were checked at the door. EVERYTHING was paid for out of pocket once we got inside the venue, food,pictures, etc. the tickets was used for absolutely nothing and when I tried to get a refund etix refused my refund request. I basically brought tickets for nothing
Réponse de Etix
Very good experience.
Defrauding
An employee at your company used my credit card to purchase 9 tickets to a concert in St. Charles. IL in November. They slightly modified my contact info just enough to look real. I have attempted to dispute the charge with my credit card company and they claim, per your false documentation that I purchased, printed and attended an event I do not even know the artist of and have never even been to this city, state or venue. ETix and their employees are defrauding people all over, slightly altering your information so you are unable to dispute it and have to pay for their disgusting, unethical fraudulent practice. I am not the only one, look at the other reviews posted by those who have defrauded by ETix.
Réponse de Etix
Some employee at your company used our…
Some employee at your company used our credit card to purchase tickets to a concert in Illinois this summer. They slightly modified my contact info just enough to look real. We are still fighting the charge! We will never use this service again!
Réponse de Etix
I purchased 6 tickets for an acapella…
I purchased 6 tickets for an acapella Christmas show and due to hazardous road conditions & the venue being over 400 miles away, we could not travel. I called customer service and was on hold for well over 30 minutes before they disconnected my call. I called back & chose the option for them to call me back. When they called back 3 hours later, the call disconnected. I repeated this process probably 3 times. When I finally spoke to someone, she was rude and told me they only refund tickets if the event is cancelled. This isn’t the first time I’ve played phone tag with customer service for this company. I can’t control the weather and I will not put my family at risk driving on snow covered icy roads.
Réponse de Etix
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