Thank you for posting your Zenni review of the glasses you received. We were sorry to read that you cannot see well up close, especially through the right lens, although it was good to read that you can see distances well, and that you are happy with the frame you selected. Nevertheless, we apologize for any dissatisfaction you experienced due to the near-vision issues you are experiencing with these glasses. We do not see any previous order you have placed with us, so we cannot compare the pupillary distance (PD) and prescription you used on this order with those on a previous order that contained glasses with which you could see well. Therefore, we invite you to telephone Zenni Customer Service, at 1-800-211-2105, and anyone who answers will be eager to assist you. Please have a copy of the prescription you used to place the order handy, because the customer service representative will ask you to read the prescription to them to confirm that it was entered correctly. If the PD is not on the prescription, please be prepared to advise how it was obtained – self-measurement, friend or family member measurement, or eye doctor measurement. If you confirm that you entered the prescription and PD correctly, insofar as you are in Finland, we will not ask you to return the glasses for an inspection. Instead, we can offer to remake the glasses for you for free, or we can issue one of our two refund options – either a 100 percent refund of the price of the glasses in the form of store credit to your Zenni account or a 50 percent refund to the PayPal account you used to pay for the order. If the wait to speak with a customer service representative is lengthy, you may have an online chat with us by clicking the button labeled Support, at the lower right-hand corner of every Zenni page. You may also email us, at service@zennioptical.com, and if you choose this communication method, please put your order number in the subject line of the email, and in the body of the email please attach a copy of the prescription. If the PD is not on the prescription, please advise how it was obtained. If the prescription does not match what you entered, we will email you to ask if you would like to receive the 100 percent refund in the form of store credit to your Zenni account or the 50 percent refund to the PayPal account you used to pay for the order. We very much hope to hear back from you, so that we may resolve this matter to your satisfaction.