I just want to share my experience with people out there. Please be careful when you tried to booked flight ticket online. Please Check the company profile and how was the rate. I was experienced a very unpleased situation with company called "ANTIC TRIP UK".

I was booked 2 Flight ticket on ANTIC TRIP UK website.

Before I paid the ticket I was asked the company via live chat regarding how many kilo we get for the check in luggage. They answer 23kg for check in luggage and 7kg for cabin. I was even asked about the refund policy, but they never answer it.

After I have paid the fee, the company send me email with the booking details and invoice.

Saturday afternoon suddenly I got email with subject "Request to call back, flight booking not confirmed".

FYI, nobody call me or email me from the company before (first thing that sound very weird for me, red flag for this company).

After I had read the email, I was called them.
The staff on the other side stated some points as below :
1. that the return ticket was not confirm
2. the prices I had paid was not include the check in luggage
3. I need to pay more if I want to confirm the return ticket as scheduled (a lot of money for me)
4. I need to pay more money if I want to change the flight to different date ( earlier or later ). The staff give me some several dates with different prices to pay.
5. I can not cancel the departure flight as already confirmed from their side (how come departure flight is confirmed and the return is not). Even if I want to cancel the return ticket they only give me £81/ticket for the refund (this is not fair as we pay around £1000 for both ticket).

I was felt very frustrated as I can not get the full refund and if I stay with the schedule I have, I must pay a lot of money. The Company didn't give you any reasonable choices as a customer. Either you lost your money or you must pay them some more money to fly.

As I didn't have any other choices, sadly I was FORCED to pay some money again to the company and change the date to fly earlier from the original schedule.

As a customer who already paid full and had a confirmation email regarding the booking and invoice, this is totally not FAIR.

As a customer I was very very disappointed with how the Travel Company treats their customer. They didn't stated clear information for the customer and force the customer to pay the consequences.

Hopely other peoples will learn a lesson from my undelightful experiences with online travel company.

Antic trip staff tried to persuaded me to removed my review on Trust Pilot and today on October 2025 I just realized that my review is gone. But I will not stop to spread the information regarding this company who always tries to take advantage from customers. Please BE AWARE WITH THIS COMPANY.