Withdrawals
In general, their deposits take a few minutes. Which is good. But withdrawals are taking so long and that is a problem. I expect crypto withdrawals to be extremely fast especially TRC20. But it's been long I received my withdrawal. I am not sure I will continue using this broker if I keep running into this issue. Fast deposits and Fast withdrawals are what make clients happy. Please ensure that!
Vastaus yritykseltä Octa Broker
Dear Gabriel Ampiaw Kobina!
Thank you for contacting us and sharing your feedback. We understand your frustration caused by the delay in processing your withdrawal request and we assure you that your request has been escalated to our highest priority. Our team is working diligently to process your request as quickly as possible. We appreciate your patience and understanding.
If you have a question or need more information about our latest promotions, please don't hesitate to contact us at support@octafx.com. We'll be happy to assist you!
Kind regards,
OctaFX Rep