Whistl UK Ltd Arvostelua 

1 230
TrustScore 1/5 tähteä

1,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

For 2 days i have had emails saying my garden Bistro Set coming that day, then today had an email saying Delivery Attempted. THIS IS A LIE, i have been at home looking out for a van for 2 days with a... Näytä lisää

Saanut 1/5 tähteä

Absolutely awful experience with this company. Coupled with the Astley Warehouse saga, I’m now making every effort to ensure I don’t use them or any company associated with them. No idea how Ian Keilt... Näytä lisää

Saanut 1/5 tähteä

Awful. The idiot driver could work out how to get through an unlocked gate, saying my place was "unaccessible" and left it at a "store" but no mention which store or any sort of address. The phone num... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Awful experience with a recent delivery. Delayed by over a week from the intended delivery date only to then be left at a completely wrong address! Submitted feedback to Whistl and was met with useles... Näytä lisää

Yrityksen tiedot

  1. B2B
  2. Logistiikkapalvelu
  3. Varasto

Yrityksen kirjoittama

Whistl is a logistics company providing efficient, high-quality, and competitively priced services across delivery management for Businesses sending Parcels and Business Mail and third-party logistics services for Fulfilment. In addition, Whistl offers advertising services such as Doordrop Media and Sampling, as well as Contact Centre Services.


Yhteystiedot

1,2

Huono

TrustScore 1/5 tähteä

1 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 18 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 48 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

1,2

Kaikki arvostelut

(1 230)

246 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Whistle is hopeless and tell lies

For 2 days i have had emails saying my garden Bistro Set coming that day, then today had an email saying Delivery Attempted. THIS IS A LIE, i have been at home looking out for a van for 2 days with a mat holding front door wide open. I am absolutely fuming as needed to go out. Whistle is hopeless, don't even give a Time Slot then lied they came and DID NOT. I want compensation as delivery been 8 days and still not here.

4. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Awful experience with a recent…

Awful experience with a recent delivery. Delayed by over a week from the intended delivery date only to then be left at a completely wrong address! Submitted feedback to Whistl and was met with useless customer service. Would never use the company again

3. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

parcel never arrived tracking…

parcel never arrived tracking incredibly slow said my parcel was delivered to a shop but never gave any information as to which shop it was delivered to! very poor company that needs a serious shake up and needs a serious restructure of it's policies and practices!

29. elokuuta 2026
Oma-aloitteinen arvostelu
Whistl UK Ltd-logo

Vastaus yritykseltä Whistl UK Ltd

Thank you for taking the time to share your feedback. We are sorry to hear of your disappointment and that clear details of the location were not provided.

As a carrier management company, Whistl's role is to support the collection, processing and dispatch of parcels into the chosen delivery network on behalf of the retailer. We do not undertake the final-mile delivery ourselves, therefore the tracking updates and delivery information are generated and provided by the delivery carrier responsible for the final stage of the journey.

That said, we would be happy to review the information available to us. If you could provide your tracking number, we can check the shipment details and clarify any information we may have regarding the delivery and collection point.

Saanut 1/5 tähteä

Awful

Awful. The idiot driver could work out how to get through an unlocked gate, saying my place was "unaccessible" and left it at a "store" but no mention which store or any sort of address. The phone number doesn't connect to a human, you go on parcel hub, press 1 for customer service and the call just ends.

29. elokuuta 2026
Oma-aloitteinen arvostelu
Whistl UK Ltd-logo

Vastaus yritykseltä Whistl UK Ltd

Thank you for your feedback. We are sorry to hear of your dissatisfaction with the delivery experience described.

As a carrier management company, Whistl is responsible for the collection, processing and dispatch of parcels into the chosen delivery network on behalf of retailers. We do not undertake final-mile deliveries and therefore your parcel would not have been delivered by Whistl directly. Delivery attempts, delivery scans, tracking updates and collection point information are generated and provided by the delivery carrier responsible for completing the final stage of the journey.

However, if you would be willing to provide your tracking number, we would be happy to review the shipment details available to us and provide any clarification or information we can regarding the status of your parcel.

Saanut 1/5 tähteä

Why can't Whistl drivers read?

Why can't Whistl drivers read? The latest decided to leave my parcel in a "safe place" - not my safe place, one that they have made up - which was outside my back gates, underneath a sign that says "DO NOT LEAVE PARCELS HERE, DELIVER TO THE FRONT DOOR". The back gates face a fairly busy road and obscure the view of the road from the house so anyone could stop and "collect" my parcel. Luckily I go there first. Just deliver my parcels to the correct postal address and to the front door, it's not rocket science.

29. elokuuta 2026
Oma-aloitteinen arvostelu
Whistl UK Ltd-logo

Vastaus yritykseltä Whistl UK Ltd

Thank you for taking the time to share your feedback. We are sorry to hear about your experience and appreciate your concerns regarding the location in which the parcel was left.

As a carrier management company, Whistl is responsible for the collection, processing and dispatch of parcels into the chosen delivery network on behalf of retailers. We do not undertake final-mile deliveries and therefore would not have been responsible for the delivery decision described. Delivery instructions, safe-place decisions and scans are managed by the delivery carrier completing the final stage of the journey.

In this instance, we can confirm from the tracking number provided that the retailer selected Amazon Shipping to carry out the delivery.

While we are not directly responsible for the delivery itself, we do recognise the importance of parcels being delivered securely and in accordance with the recipient's instructions. We have therefore shared your feedback with Amazon Shipping regarding this delivery and the actions of their driver so that it can be reviewed and any appropriate remedial action considered to help improve the delivery experience.

Thank you again for taking the time to share your feedback.

Saanut 1/5 tähteä

Absolute joke

Absolute joke. It's over a week when I'm waiting for my parcel to be delivered and for last few days there is no update. Last update I received was that the parcel was handed over to Royal Mail (another joke of delivery company) and when I tried to contact them on the phone I experienced the most useless automated customer service possible. 1.2 star review absolutely deserved.

28. elokuuta 2026
Oma-aloitteinen arvostelu
Whistl UK Ltd-logo

Vastaus yritykseltä Whistl UK Ltd

Thank you for taking the time to share your feedback. We are sorry to hear of your frustration regarding the progress of your parcel and the lack of recent tracking updates.

As a carrier management company, Whistl is responsible for the collection, processing and dispatch of parcels into the chosen delivery network on behalf of retailers. Once a parcel has been handed over to the selected delivery carrier, subsequent tracking updates and delivery arrangements are provided directly by that carrier.

If your parcel has been noted as handed over to Royal Mail, it will now be within their network for final delivery, as such, we are limited in the information we can provide beyond the handover.

In any instance where a parcel has not been received, we would always recommend contacting the retailer from whom the purchase was made, as they remain best placed to investigate and resolve any delivery issues on your behalf.

However, if you would be willing to provide your tracking number, we would be happy to review our records and provide any additional clarification available to us.

Saanut 1/5 tähteä

Shocking service

Shocking service. By their own tracking system; the parcel was in their care for 4 days, it then got to a sorting centre within 17 miles of my address then tracking reported a "delay" of another 4 days....A Absolute shower of SH*t and LIARS to boot !

26. elokuuta 2026
Oma-aloitteinen arvostelu
Whistl UK Ltd-logo

Vastaus yritykseltä Whistl UK Ltd

We're sorry to hear about your experience and appreciate how frustrating delivery delays can be, particularly when tracking updates do not meet your expectations.

We'd like the opportunity to review the circumstances surrounding this parcel. If you could reply with your tracking number, we'll be happy to check our records and provide any further information available regarding its journey through our network.

Saanut 1/5 tähteä

Whistl is an appalling ans corrupt…

Whistl is an appalling ans corrupt business, dodging all responsibility. Making sure no one can live nearby their invasion. Making sure the green areas go Grey and Making sure all the residence are kept awake at night.

26. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

An incompetent bunch of charlatans…

An incompetent bunch of charlatans running this godforsaken outfit. Delay after delay with a tracking system and website which is a throwback to the early days of the web.

Why on earth any business worth their salt should be using these fools beggars belief

25. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Serious Health Impact for Local Residents

I am extremely concerned about the impact the site is having on people living nearby. The level of disturbance associated with the warehouse is affecting the ability of local residents to enjoy their homes peacefully, and there are genuine concerns about the effect this ongoing disruption is having on residents’ health and wellbeing.

A large commercial operator should take its responsibility to the surrounding community seriously. Concerns raised by residents should be properly investigated, responded to transparently and addressed with meaningful action rather than being allowed to continue.

Whistl needs to recognise that this warehouse is operating next to a residential community. Protecting the health, wellbeing and quality of life of local people should be treated as a priority.

24. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Inhumane and unethical operations

Absolutely awful experience with this company. Coupled with the Astley Warehouse saga, I’m now making every effort to ensure I don’t use them or any company associated with them. No idea how Ian Keilty sleeps at night knowing the damage his company is doing to peoples lives. The entire operation should be shut down - complete disgrace.

1. elokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Zero consideration for consumers and…

Zero consideration for consumers and people, they have warehouses next to residencies creating way too much noise and are making people in Wigan miserable, and will do nothing about it, absolutely avoid!

16. heinäkuuta 2026
Oma-aloitteinen arvostelu

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