PitPat Arvostelua 

4 300
TrustScore 4.5/5 tähteä

4,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Can’t believe there are no monthly fees, it’s an absolute god send. The device goes onto our dogs collar really simply, the app is wonderful and super easy to setup and use. It gives live gps trackin... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

A great well packaged product which is easy to use. The tracker comes with a smart charging pad with two different strap pads (short and long). My dog has a habit of chasing wild life in the garden an... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

I bought this because my dog always takes advantage of an open gate. As yet I haven’t needed to use it to find my dog so have no experience of live tracking but the battery life is appalling hence onl... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

All round great experience with the pitpat tracker . Still testing out but Great up to now . No problems at all . The only thing I would quibble is the number of steps to start and end a walk in t... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Lemmikkieläintarvikekauppa
  2. Eläinvakuutukset
  3. Lemmikkieläinkauppa

Tietoja yrityksestä PitPat

Yrityksen kirjoittama

PitPat is a pet wellness company that creates products and services to support and inspire pet parents to keep their dogs, happy, healthy and safe.

PitPat began because we recognised that our relationship with dogs has changed.

The traditional animal-owner relationship does not apply.

Dogs are no longer possessions but a member of the family and we’re no longer owners but pet parents.

Naturally, we want to keep them happy, healthy and safe by giving them the best care possible. But with so much to consider and so much conflicting and contradictory advice, pet parents are overwhelmed.

That’s where PitPat comes in. We take away the guesswork and give pet parents the confidence to know they’re doing the right thing for their dog.

Our connected world means we’re there for pet parents through every step of their dog’s life.

We're removing the guesswork with propositions that inform, inspire and support pet parents to make better, more individual choices, that improve the lives of not only their pets but all pets.

  • Reliable GPS tracking with no subscription
  • Food that’s good for you, good for your dog and good for the planet
  • Uncomplicated Insurance that rewards healthy dogs
  • Affordable activity monitoring to keep your dog healthy

So don’t worry pet parents, we got you!

What's the bigger picture?

Well, one day, we see a future where having a little device on your dog’s collar that helps you look after them better will be the norm.

We see a world where pet care is active not passive, proactive not reactive and individual not general.

Need more convincing?

The population-level insights we’re gathering from the hundreds of thousands of dogs that have already joined us are going to completely revolutionise pet care. So having a PitPat doesn’t just benefit your dog but all dogs!

42-day FREE returns

42-day FREE returns

We mean it. Put PitPat to the test.

If you’re not happy with your purchase for any reason, we’ll give you all your money back, including return shipping!

And we'll make it easy too. Just fill out a simple form on our website or talk to our super-friendly, UK based customer support team and we'll get it sorted for you in no time.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

4 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(4 300)

1 265 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Can’t believe there are no monthly fees

Can’t believe there are no monthly fees, it’s an absolute god send. The device goes onto our dogs collar really simply, the app is wonderful and super easy to setup and use. It gives live gps tracking which is accurate. The dog tracker is waterproof so no issues when our dog goes for a swim, it’s tough and hard wearing, but also really light so it doesn’t annoy our dog.
To charge it, you get a wireless charging pad which is a brill idea, just so simple to charge and so far, it’s charge has lasted. I particularly like that you can track your dogs whereabouts which is incredibly accurate and it provides so much detail within the app on your phone including steps!! If you want to keep a close eye on your dog then I suggest this is the device to get.

6. syyskuuta 2026
Oma-aloitteinen arvostelu
PitPat-logo

Vastaus yritykseltä PitPat

Hello Jim,

Thank you for such a pawsome review! :)

We are so happy to hear that our PitPat GPS tracker has been such a wonderful addition for you and your dog! It is fantastic to know that the ease of use, accurate live tracking, and waterproof design are meeting your needs. We truly appreciate you highlighting the convenience of the wireless charging and the detailed information the app provides, including step tracking.

Your positive feedback is incredibly valuable to us, and we are delighted that you recommend our device for keeping a close eye on your beloved pet. Thank you for sharing your excellent experience! :)

Nina - Customer Support

Saanut 5/5 tähteä

Device capabilities, and services offered

Good open dialogue with its community

23. elokuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello Andy,

Thank you for your review :)

We're so glad to hear that you appreciate our device and services! We truly value your feedback.

Nina - Customer Support

Saanut 5/5 tähteä

Very impressive with exercise stats and…

Very impressive with exercise stats and monitoring, haven't had to use it to actually find him yet which is what I bought it for!

30. elokuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello Kate,

Thank you for your lovely review!

We're so glad to hear you're impressed with the activity tracking and monitoring features! :)

Nina - Customer Support

Saanut 5/5 tähteä

Smart product

Smart product, easy to install and exactly right for keeping a check on my dog whilst out walking

30. elokuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello Alan,

Thank you for your wonderful review! :)

We're so happy to hear that PitPat is helping you keep a close eye on your dog during walks. It's great to know it's easy to install and provides that extra peace of mind. :)

Nina - Customer Support

Saanut 5/5 tähteä

Great device

Great device - no subscription required which is a massive plus point.
Tracks and logs our pooch and has walk trackers etc like you have with your smart watch etc

30. elokuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello Ben,

Thank you for your fantastic review! :)

We are so glad to hear that you appreciate the subscription-free aspect of our device. It's wonderful that it's helping you track your dog's activity :) It's so interesting to see what our doggies do during the day!

Nina - Customer Support

Saanut 5/5 tähteä

All round great experience with the…

All round great experience with the pitpat tracker .
Still testing out but Great up to now . No problems at all .
The only thing I would quibble is the number of steps to start and end a walk in the app ,and is it possible to integrate a smart watch with the app .I do have a watch lte capability and sometimes don't have the phone with me just the watch ????.
Also thinking of upgrading to the life plan which looks worth the subscription.
All in all great experience

21. elokuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello Patrick,

Thank you for your pawesome review! :)

We are so happy to hear you're having a great experience with our tracker! We truly appreciate your positive feedback and the 5-star rating. We understand your points about streamlining the walk initiation/ending process and the desire for smartwatch integration, especially with LTE capabilities. We are always looking for ways to improve our app and user experience, and your suggestions are valuable to us. We're also glad to hear you're considering our PitPat Life!

Nina - Customer Support

Saanut 5/5 tähteä

pitpat problem solving

pit pat were great troubleshooting when I had a problem and responded to my questions quickly. In the end i needed a replacement which I have now received. I love the way it works so simply and wouldnt be without it

29. elokuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello Yvonne,

Thank you for your lovely review!

We're so glad to hear that our Support Hounds were able to assist you quickly with troubleshooting and that your replacement is now working perfectly! It's wonderful to know you find PitPat so simple to use. :)

Nina - Customer Support

Saanut 5/5 tähteä

Very helpful went out of there way to…

Very helpful went out of there way to help lost my pit pat traced the walks we had been on searched the house under furniture car could not find it ,
They were ever so kind and sent me another one ,we were so worried as it was for our rescue dag .
We felt so safe her having it on pease of mind it gave us.

18. elokuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello Charles

Thank you for your review.

I'm glad to hear we were able to replace your missing PitPat for your peace of mind :)

Always important to have that extra security for our rescue dogs.

Saanut 5/5 tähteä

Customer service is second to none

Customer service is second to none.
Thank you

28. elokuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello Kenneth

Thank you for your review.

We are so happy to hear that our customer service met your expectations. Thank you for your kind words. We will pass them onto the team :)

Saanut 5/5 tähteä

Pit pat have the greatest customer…

Pit pat have the greatest customer service staff nothing is too much trouble definitely 5 stars 🌟 🤩 😀

28. elokuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello

We're so happy to hear our customer service team provided such a positive experience! Your kind words mean a lot to us and we will pass it onto the team :)

Saanut 5/5 tähteä

Everyone was very helpful

Everyone was very helpful, trying to get a good resolution. I was very pleased with their service.

27. elokuuta 2026
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Vastaus yritykseltä PitPat

Hello Patricia

Thank you for your wonderful review! We are so pleased to hear that our team was helpful and able to find a good resolution for you. We appreciate your kind words.

Saanut 5/5 tähteä

GPS tracker which actually works!

A great well packaged product which is easy to use. The tracker comes with a smart charging pad with two different strap pads (short and long). My dog has a habit of chasing wild life in the garden and then disappearing into neighbouring properties. Since using the tracker. I have been able to pin point his location.

2. syyskuuta 2026
Oma-aloitteinen arvostelu
PitPat-logo

Vastaus yritykseltä PitPat

Hello Purnima

We're so glad to hear our tracker has been helpful in keeping tabs on your adventurous dog! It's wonderful to know you can now pinpoint his location with ease. Thank you for your positive feedback on the product and its features.

Saanut 4/5 tähteä

Good dog tracker

Over recent months (since my dog did a disappearing act in the woods) I've been researching GPS trackers and have always been put off by the ongoing subscription fees that most have. When I saw this was a one-off cost I decided to go for it. So far, very pleased with it. It seems to work well, nice and light and secure on her collar. It has had a dunk in a pond with her and been fine afterwards and the app is easy to use. I'm not getting quite the advertised battery life from it but that might be down to how I'm using it. Not really a big problem, just charging it slightly more often. I would recommend this to other dog owners.

1. syyskuuta 2026
Oma-aloitteinen arvostelu
PitPat-logo

Vastaus yritykseltä PitPat

Hello Greg

We are so happy to hear that our GPS tracker has provided you with peace of mind after your dog's adventure! We understand how important it is to have a reliable way to keep track of our furry friends without the added worry of ongoing subscription fees, and we're glad our one-off cost model resonated with you. It's wonderful to know that the tracker is working well, is lightweight, secure, and has even survived a dip in the pond! We also appreciate your feedback regarding the battery life and will certainly take it into consideration as we continuously work to improve our products. We are truly grateful for your recommendation to other dog owners.

Any queries regarding the battery life, please get in touch :)

Saanut 5/5 tähteä

Super fast delivery and easy to set up

Super fast delivery and easy to set up. It tracks easily and all the info is great to see on the app. It works brilliantly and it's well worth the money. I also have Tractive on another dog and I prefer this in many ways apart from the battery life. It is variable but lasts on average lasts a couple of days. Not an issue as such, but would be good if it could be turned off when not in use. Related to this is the charging of the device. Love the wireless charging but having to take it off the strap every time defeats the benefits of wireless charging. This brings me to the straps. Love the two sizes, but again having to remove them to charge is a niggle. Maybe something like a sleeve that attaches to the harness/collar that the device slips into. Again minor issue but as you have to charge every few days, it mounts up. Finally, communication is good, but it would be good to see the message in the app. The notification comes through but when you click to read you can't see it in the app. So a section that shows messages would be good to have.
Would I recommend, definitely and the bonus are the colour choices. I know it's silly, but matching to a harness/collar is important to some of us. After all , these are our fur babies and they are precious.

27. elokuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello Jacqueline

We are so happy to hear that our product is working brilliantly for your furry friend and that you appreciate the color choices! We understand your points regarding battery life, charging, and the strap design. Your feedback about the wireless charging experience and the suggestion for a sleeve attachment are valuable. We are also taking note of your suggestion to improve the in-app message viewing. We are always looking for ways to enhance our product and user experience, and your detailed comments will certainly help us in our ongoing development. Thank you for your recommendation and for sharing your thoughts with us.

They are very precious you are correct! Colour matching is definitely not silly.

Saanut 5/5 tähteä

Great Service.

Ordered some replacement velcro strips for my dog's PitPat tracker. They arrived 48 hours later. Packed in an envelope with the order confirmation. Good service. Good product.

26. elokuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello Ed

Great to hear you are replacing the Velcro regularly to help keep the device safe and secure :)

Saanut 5/5 tähteä

This is my second PitPat

This is my second PitPat. Both my dogs have them. I love knowing how much exercise my dogs have. It’s amazing how different the puppy’s steps are!

15. heinäkuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello Wendi

Thank you for your review.

Yes it really is amazing how much our little pups get up to and how many miles they cover!

Saanut 5/5 tähteä

PitPat

This is a fantastic app that really excites us to see how many miles our exercise mad dog does in a day, he lo es the fields and rivers where we take him on most days, it gives such a worthwhile set of figures that we can show to the vet when we visit, he has had it on his collar for a few years now, and has ran across many miles of the UK and has loved every minute of it, we done Pit Pat you've done us proud with this gadget. When the first pitpat finally gave up after many years, there was a great ear at the end of the phone on customer service who gave us a 50 % discount, very helpful and thank you again

26. elokuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello Jennifer

Thank you for your review and for being such a loyal member of Our Pack. I'm so glad to hear that we were on hand to lend a paw and get you back up and PitPat-ing again!

It really is fascinating to see how much our dogs do in a day and collect those badges :)

Saanut 5/5 tähteä

PitPat Activity Tracker

Very quick delivery

26. elokuuta 2026
PitPat-logo

Vastaus yritykseltä PitPat

Hello Dean

Thank you for your review.

I'm glad to hear that you quickly received your device to monitor your dog's activity :) Welcome to Our Pack!

Saanut 5/5 tähteä

Really valuable conversation with a…

Really valuable conversation with a member of your staff helped me decide to buy. The Pit-Pat itself took a while to master....still learning but so far so good.

25. elokuuta 2026
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Vastaus yritykseltä PitPat

Hello Neil

Thank you for your review.

I'm glad to hear that my colleagues were available for a chin wagg and helping to answer any queries that you had.

Please do reach back out to us if needed :)

Saanut 2/5 tähteä

Appalling battery life

I bought this because my dog always takes advantage of an open gate. As yet I haven’t needed to use it to find my dog so have no experience of live tracking but the battery life is appalling hence only 2 stars. It needs charging every single night. I do not want to turn down the GPS settings to economy as it warns it could take several minutes to establish a connection if you do this. By then the dog could be miles away. I live in a rural area where only one mobile service provider works, so maybe that is the problem. If my dog was truly lost overnight the battery would be dead long before I located the precise area.

20. elokuuta 2026
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Vastaus yritykseltä PitPat

Hello Lauraine

Thank you for your review.

I'm sorry to hear you are having issues regarding the battery life.

I have taken a quick look at the logs and I'm familiar with your area as I'm from there myself :) Therefore I can understand why you are having issues due to the lack of signal.

I will pop you an email.

Lauren - Customer Support

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