I fell for their promotion of a worthless product but I did get my money back!
I was also persuaded by their "scientific information" on FB with Oprah as firm advocate - I realized that there would never be as rapid a weight loss they promised but thought that perhaps it might help and was worth a try. But as soon as I had placed the order I found info on the internet that showed I had been duped - the doctors, experts and well known star in the videos were all AI fake. I tried to get them to cancel the order as I guessed that this product would be worthless (and it cost a lot) but it was shipped anyway. I live in Sweden and also realized afterwards that there would be customs charges and sure enough, when the package arrived in the country I was asked by the import authorities to pay about another $100 in order to accept it. I declined and sent the package in return (which was cost-free) and thus avoided problems with returning it myself. However, I give this company 2 stars as they have actually repaid the cost very nearly in full (the difference is probably just due to the exchange rate) within 24 hours of asking for a return. I managed to find a contact mail address for "support" with a "complaint or return form" in one of the confirming e-mails I received when I ordered. So I have learnt my lesson - I WON'T be lured again by this type of nonsense!