Red hot support.I had a few initial queries which were promptly resolved using a proper ticket system. Excellent interface in the app, uncluttered and you can see syncs happening right away. I underst... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Expérience problématique : il a fallu que le service d'assistance valide pour moi mon adresse mèl, je ne recevais aucun e-mail pour le faire. Fonctionnement correct du stockage Cloud ensuite ... jusqu... Näytä lisää
O Filen é simplesmente o melhor serviço de nuvem que usei. O mesmo consegue dá suporte à múltiplas plataformas (Windows, Linux, Android, Mac e Web) sem exigir muito conhecimento do usuário o que o tor... Näytä lisää
Yritys on vastannut
Ho provato Filen ad inizio 2022 e l'ho abbandonato subito perchè mi erano spariti files!!! cosa molto grave a mio avviso per un cloud provider! Avevo semplicemente spostato una cartella con sottocarte... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Filen is committed to providing the highest quality encrypted cloud storage solution available today. Our service is entirely based in Germany and the servers are located in Tier IV ISO 27001 certified high security data centers in multiple locations to ensure the highest level of protection against natural disasters. The storage cluster uses 6+3 erasure coding, distributed across multiple data centers to ensure data consistency and availability at all times. Failed hard disks can be replaced in minutes. Filen has no limitations in terms of upload and download speed and security. The only limitations are the user's hardware and the speed of the Internet provider. The best is at the end: our service is open source, which means that you can always view the source code and participate in the development. We are also independent, which means that we finance our service ourselves, with our own hardware and without big companies or financiers in the background. Have we convinced you? Start your new End-To-End Encrypted Cloud-Storage-Journey with a FREE account inclusive 10GB. Follow the link: https://filen.io/#signup
Yhteystiedot
Breite Straße 27, 45657, Recklinghausen, Saksa
- marketing@filen.io
- filen.io
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
Almacenamiento seguro y barato a costa de velocidad
En verdad es un servicio bueno y confiable por el bajo precio que tienen, es un almacenamiento para guardar y revisarlo después ya que las subidas y descargas son extremadamente lentas como para usarlo a diario, es normal que sea tardado al ser cifrado pero esto es demasiado, ese sería uno de los 2 puntos malos y que dejan mala experiencia, y el otro es bugs, tiempos de carga entre pantallas y visualización de acciones recientes muy lentas, al parecer siguen trabajando en optimizar el backend lo cual apoyo, prefiero un producto bien construido y solido a uno que tenga muchas funciones y no puedas usar ninguna por errores.
It's been alright so far
It's been alright so far. One of the few cloud storage providers who are not ignoring Linux users.
1) Hanno levato i piani a vita
1) Hanno levato i piani a vita
2) se lo avevi acquistato con piano a vita, se non fai il Login entro 3 ANNI ti viene cancellato tutto.
Al punto 1 non condivido (fortuna ci sono altri concorrenti).
Il punto 2 non e' giusto. Io lo acquisto e se non faccio il login entro tot mi cancellate l'account?
I was happy to have found a good file…
I was happy to have found a good file cloud service, but their view on mobile browser is abysmal and in the app I cannot download folders. generally the UX is not good, even on desktop, I have to download and reupload files to work in them. pass.
Red hot support.I had a few initial…
Red hot support.I had a few initial queries which were promptly resolved using a proper ticket system. Excellent interface in the app, uncluttered and you can see syncs happening right away. I understand that data is encrypted both in flight and at rest.Definitely worth checking out.Peter
Easy to use and private
Tried Filen because I was looking for zero-knowledge cloud storage for small personal backups.
It's easy to use, and the Windows app lets me automatically sync a folder with cloud when any changes are detected, or drag and drop files into an network drive.
It's convenient that the app can start minimized and sit unobtrusively in the tray so you can have sync available in the background.
The 10 GB free tier is honestly more than enough for my needs though if I ever wanted more their prices seem very competitive compared to alternatives like Proton.
Sehr zufrieden
Total zufrieden. 10 GB kostenloser Speicher.
Hab mir sehr wichtige Daten gesichert.
Und ich kann vollkommen in Ruhe arbeiten, ohne irgendwelche störenden Pop Up Fenster.
Vielen Dank Filen.
No restoration of folders and partitions. Only files one by one.
Pro:
- Good upload and download speed.
- UI of the desktop application is the same as the website.
- Clear UI.
- Versioning: 100 versions with no timeframe.
(This is not mentioned on the website. This information is from a customer service agent.)
- End-to-end encryption according to website.
- Data storage in Germany.
- Customer service replies fast and with a clear answer.
Con:
- The most important aspect of cloud storage is the restoration of data. Filen can only restore files one by one. Restoration of folders and complete partitions is not possible. Hence, Filen can't restore your data in case your folders or partitions are encrypted/locked by ransomware, and this encrypted/locked data is backed up to Filen.
Hence, Filen is just nice to store your data online, but no safe solution in case of a ransomware attack.
My recommendation:
Subscribe to a cloud storage service that can restore folders and partitions, such as pCloud and kDrive (from Infomaniak).
Most cloud storage services can't back up/sync virtual cloud drives and external physical drives.
pCloud and kDrive can back up and sync virtual cloud drives and external physical drives.
i am not the person to write reviews… and here is an honest review from me
i am not the person to write reviews usually, i have been using filen since an year or so. i have tried every other cloud storage providers and i have tested them. filen is the only one that i truly belive is best of all. gives 50 gb free through various methods like inviting others and stuff then the pricing for more storage seems right, Good upload and download speeds, built in file viewer for videos,text,etc and it has built in code editor. very intuitive UI i like it and i will pay for it
-Helpful support-
-Helpful support-
My goal was to use Filen as a backup solution for my NAS. I'm not so tech-savvy and it was difficult to follow the instructions to install Filen on my NAS.
Tech support calmly helped be step-by-step.
On top, the whole Filen system is exactly what I needed and the price is competitive!
Good and simple
Really good and simple but I was a little disappointed to see the price hikes on Black Friday 2025 compared to other years. Of course it's understandable and I do understand that they might have too many people purchasing the same life time subscription.
But it's still very good. Has pretty much everything you'd need.
I'm a paid up member of Filen
I'm a paid up member of Filen. It's far too slow for my needs. Downloading a 45GB file from my drive takes all day on a 1GB connection. I've done this with several large files with the same results.
Service is throttled to about 500KB/s. Not acceptable in 2025 for a Cloud service and not for a Premium member.. I'll be looking elsewhere.
Recommend!
I've been using Filen for over a year now, and I've been pleasantly surprised all the way through!
Their apps are all really well done, and the prices are fair, couldn't be happier!
They also have a Linux client, which is already one step above Google Drive, where I was cursed to use their shit Web Interface!
5 stars for a cheap service.
I'm basing my score on a service that is cheap, very cheap! Good reliable service that has good two factor security. Only real issue is downloading large files from my account. 25GB file throttled to 1.5 mbps.
So if you don't mind throttled downloads, you'll like the service, very good value for money.
Bin sehr zufrieden mit filen.io
Bin sehr zufrieden mit filen.io. Support antwortet schnell und ausführlich. Die End-zu-End Verschlüsslung finde ich gut (wobei man schon auch drauf vertrauen muss, das alles so läuft, wenn man die Software nicht selbst analysieren kann). Das die Software offen ist, schafft aber dennoch vertrauen. Ich hoffe das der Anbieter nicht schnell wieder vom Markt verschwindet.
filen löscht willkürlich Dateien WARNUNG
Ich war zuerst sehr zufrieden, Aber derzeit löscht filen Tausende von Dateien und Verzeichnissen ab einer bestimmten Verzeichnistiefe – keine Hilfe vom Support-Team. Die Dateien scheinen immer noch im Papierkorb zu liegen, da ich insgesamt 5,1 TB nutze, meine Cloud aber nur etwa 1,9 TB groß ist. Es ist jedoch nur möglich, sie einzeln wiederherzustellen (abgesehen davon, dass sich unter den gelöschten Dateien sicherlich auch Dateien befinden, die ich wirklich gelöscht habe), was einen riesigen Zeitaufwand bedeuten würde. Es ist also eine reine Katastrophe.
Ich habe das selbständige Löschen einiger Dateien zum ersten Mal vor sechs Wochen bemerkt. Da konnte ich sie nach mehreren Anläufen wiederherstellen (sie wurden beharrlich neu gelöscht, kaum waren sie synchronisiert). Seitdem habe ich um eine Antwort gebeten, wie das passieren konnte, und meine Protokolldateien gesendet – keine Antwort. Heute musste ich den Verlust von Tausenden von Dateien feststellen, habe eine dringende Anfrage an den Support gesendet – keine Antwort.
DAHER WARNUNG VOR NUTZUNG mit vielen Dateien!!!!
Well-designed and flexible solution
As an IT professional, I’ve probably tried every cloud storage product on the market. There aren’t many platforms that give you zero-knowledge encryption along with flexible sync that doesn’t require the use of a single sync directory. Filen is new to me, and I was immediately impressed. The pricing is competitive. The desktop app is beautifully designed. You have an array of options on folder/file sync strategies, sharing, chat, notes. Performance is impressive and you can map your cloud storage as a Network drive for direct access. I’m looking forward to switching from another platform to Filen. Keep up the great work!
Die End-zu-End Verschlüsselung find ich…
Die End-zu-End Verschlüsselung find ich Klasse, habe schon lange nach so einem Angebot mit fairen Preisen gesucht. Kundenservice was schnell mit dem Antworten und sehr Kompetent. Danke für das Angebot.
Cant trust
I've used the service for a while.
Free plan is good, lifetime plan is better. I like the mobile app, desktop client and web interface. You can easily do things.
Its very handy to create custom profiles between desktop and cloud so you can mirror, sync or backup folders in both directions. Speed is ok and everything looks promising.
Then i realized that there is an issue with the preview of media files. The generated link when previewing a media file gives access to that file to anyone with the link. Is like creating a public link for the file automatically. This link works for days even after you may delete the file.
Upon checking on forums this is an old issue that is not fixed yet.
Not acceptable for a service that is supposed to provide privacy, security and trust.
Edit. Its been weeks and deleted files are still accessible from the preview link.
Expérience problématique
Expérience problématique : il a fallu que le service d'assistance valide pour moi mon adresse mèl, je ne recevais aucun e-mail pour le faire. Fonctionnement correct du stockage Cloud ensuite ... jusqu'au moment où j'ai voulu tester "mot de passe oublié" (j'avais sauvegardé la clé de récupération). Là aussi, je ne recevais aucun e-mail, donc impossible de récupérer mes données. L'assistance m'a proposé de changer pour moi mon adresse mèl. Lorsque j'ai donné mon accord le 13/8 pour une autre adresse mèl, je n'ai plus entendu parler de rien jusqu'à aujourd'hui 25/8 malgré relances. Décevant !
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