Cupshe Arvostelua 

Vastaus yritykseltä Cupshe

25.8.2026

Dear Stevie Rogacki, we’re truly sorry to hear that you did not receive your order and that this situation caused you frustration and inconvenience. We completely understand how concerning it is when the tracking information shows delivery but the parcel is not actually in your hands.

According to the shipping information, your order was marked as delivered on time. However, we sincerely apologize if the delivery process caused you any inconvenience. We can certainly understand your frustration and would be happy to look into the situation further to help find a suitable solution.

Regarding your concern about not receiving a response, after checking your order number, we found the emails you sent to us and confirmed that our customer service agent did respond in a timely manner. If you cannot find our reply in your inbox, we kindly recommend checking your spam or junk mail folder, as our emails may occasionally be filtered there.

Lastly, we have sent you an email so we can discuss this further with you and see what resolution we can come up with. Please check it at your convenience. We hope to hear from you soon!

Vastaus yritykseltä Cupshe

24.8.2026

Sehr geehrter Kunde, es tut uns leid, dass Sie diese Erfahrung gemacht haben. Wir empfehlen Ihnen, die Bedingungen des Rabattcodes sorgfältig zu prüfen, da bestimmte Aktionen an besondere Anforderungen geknüpft sein können, beispielsweise hinsichtlich der Auswahl bestimmter Produkte oder Produktkategorien.

Gerne sehen wir uns Ihren Fall genauer an und erläutern Ihnen die Aktionsbedingungen.

Wir haben Ihnen außerdem eine E-Mail geschickt, um die Angelegenheit mit Ihnen weiter zu besprechen und gemeinsam eine Lösung zu finden. Bitte prüfen Sie Ihre E-Mail, sobald es Ihnen passt.

Wir freuen uns, bald von Ihnen zu hören!

Vastaus yritykseltä Cupshe

24.8.2026

Dear Rachael, thank you for sharing your feedback. We’re glad to hear that your bathing suit arrived in a timely manner and that you found it comfortable to wear.

We’re sorry to hear that the color did not meet your expectations. We understand that the color was an important factor in your purchase. Please note that the actual color of a product may appear slightly different from the images displayed online due to differences in lighting conditions, photography, and individual device screen settings. However, we certainly understand your disappointment if the difference was significant.

Lastly, to solve the issue as soon as possible, we sent a message to you. If you could get back to us with your order information, we would highly appreciate it. Looking forward to your response.

Vastaus yritykseltä Cupshe

24.8.2026

Dear Virginia, thank you for sharing your feedback with us. We’re glad to hear that you found the dress beautiful and liked the fabric.

We completely understand that the level of coverage is a matter of personal preference, and we’re sorry that the design did not provide the level of coverage and comfort you were looking for. We appreciate you sharing your thoughts, as feedback like yours helps us better understand our customers’ preferences and improve our product descriptions and designs.

We hope you’ll consider giving us another chance in the future and find a style that better suits your preferences.