NIE WIEDER
So unsere Antwort auf die Rücksendung.
1. Option ein Gutschein über 30% des Kaufpreises.. aber ich würde dort ja nie wieder bestellen
2. Rücksendung, aber ich trage 10% Einlagerungskosten, zoll 18 Euro und Porto 50 Euro
3. Ich bekomme 15 euro 😅😅 ein Witz
1. Keep the Item and Receive a 30% off Coupon: You can keep the item you received, and we will issue you a 30% off discount coupon. This coupon can be used on your next order with us, allowing you to enjoy a significant discount on your next purchase.
2. Keep the Item and Receive a Partial Refund: Alternatively, you can keep the item, and we will process a partial refund for you (€15). This way, you can still benefit from the value of the item while receiving some financial compensation.
3. Start a Return to Get the Refund of The Item Value:
Ø The product refund will be processed only after we received your returned parcel).
Ø Please be noted that the original shipping fee is non-refundable, the coupon discount and a 10% restocking fee will be deducted from the order amount.
Ø When the return package arrives at our customs, if any customs duties are incurred, the customs fees will be borne by you (we also bear the customs duties when we send the package to you).
We believe these options can provide a more immediate and satisfactory resolution. Please let us know which option you prefer, or if you have any other suggestions.