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Overcharged for unnecessary changes

What a sad day this was. I booked my car service four weeks ago just to be safe. We are going on a road trip with the family and I wanted to make sure all was well.
My car did not need a service as such but I wanted to make sure the tyres were fine. The car is a two year old car with low mileage. I wanted to abide by the rules and went to an Opel garage for the sake of the warranty. Anyway the cost was 615.00 Euro for the service. Outrageous. When I queried it I was told it needed all sorts of new parts - an air filter, pollen filter, spark plugs - and one new tyre. I. was fine with the tyre. I had to wait all day to get this done. I got to talk to the manager and remained calm and told him the cost was outrageous. He gave me all sorts of ridiculous explanations for the price. It was like being in Fawlty Towers. I knew I was being overcharged and also wondered was it because I was a woman surrounded by men who took advantage. Anyway the manager reduced the amount by 100 euro. it was still a huge bill to pay for a gorgeous car that is almost new. I paid with gritted teeth and went. I had to come back as a warning light came on about reinitialising tyre pressure. the mechanic just went to the dashboard and never checked the tyre pressure. I went off again and the same thing happened . I decided to go to my husband's mechanic on my way
home who fixed the problem and confirmed my suspicions that I had been hugely overcharged.
It is very sad when you can't trust a garage.
Anyway good people out there be careful where you go for a car service. You have been warned I wish you all a smooth journey.

16. maj 2024
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