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Joybuy Anmeldelser 

16.521
•
TrustScore 4.5 ud af 5

4,6

Stormagasin
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Absolutely fantastic first experience with Joybuy. Great prices, ridiculously quick (next day 08:30 AM !!) delivery. All items are authentic, great quality, and well packaged. The only thing that l... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent service from start to finish. Prices are a lot cheaper than that of any supermarket or discount store. One hour time delivery window allocated using DPD next day delivery. Products ordered a... Se mere

Bedømt til 5 ud af 5 stjerner

Fast delivery - same or next day! Extensive selection of products in all categories. Lots of choices of Asian brands and products. Packaging are so well done. Delivery drivers are always very at... Se mere

Bedømt til 5 ud af 5 stjerner

Tried every year to buy the specific moon cake, either no stock or too expensive from Chinese supermarkets. This year I found in Joybuy. Very good price and fast delivery. When received it is an authe... Se mere

Virksomhedsoplysninger

  1. Stormagasin
  2. Hvidevareforretning
  3. Elektronikbutik
  4. Købmand
  5. Helse- og skønhedsbutik
  6. Butik med udstyr til hjemmet

Skrevet af virksomheden

At Joybuy, we provide joyful shopping built on quality products, speedy and reliable delivery, great prices, and friendly customer service support when you need it. We partner with trusted brands, deliver purchases directly from our UK and EU locations, and use smart systems to get orders to customers quickly. Joybuy is currently available in a test phase across the United Kingdom, Netherlands, Germany, France, Belgium and Luxembourg – preparing for a full UK and European launch. -- Don’t just buy, Joybuy.

Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

17 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(16.521)

16.442 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

Choice matter

Excellent online platform for shopping China and east Asia product and foods. I love snack and electronic. You will be surprised how many products you find cheaper with wide range of choice.

8. august 2026
Bedømt til 2 ud af 5 stjerner

Faulty item - struggling to get replacement

Good prices but having an issue with one item. 2 days after logging a fault and providing video evidence, they are saying I will have to wait for item to be picked up, returned to warehouse before a replacement “might” be provided. Very difficult to get to speak to someone and chat answers not helpful. Very concerned now

2. september 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Awful customer service

Awful customer service, I have tried for almost a week to get in contact about my missing order with no luck. Their email inbox is full and they might at well not have an online chat as no one replies.

31. august 2026
Uopfordret anmeldelse
Joybuy-logo

Besvarelse fra Joybuy

Hi there,

Thank you for reaching out and sharing what happened with your order. We completely understand how frustrating it is to receive an incomplete delivery and then wait longer than expected.

We can confirm that a reshipment has been arranged for you, you can see a new order in your order list later.

We've shared your feedback with the relevant teams to help us improve order accuracy and communication going forward.

If you have any further questions or need assistance in the meantime, feel free to reach out to us at support@joybuy.com. Thanks again for your patience and understanding.

Warm regards,
Claire
Joybuy Support Team 🌟

Bedømt til 1 ud af 5 stjerner

Not happy with Customer support so far but waiting for completion of process

I have issues with my orders, if it gets resolved by joybuy then I can update this review in a positive way about them, however my initial support with customer care so far have been not promising, will provide an update as soon as I get.

to whoever reading this from Joybuy, I expect a customer support atleast on par as your competitors if you cannot exceed them

edit 1: 31-08-2026

Thanks for speedy response, as I mentioned before, customer support need to improve (be proactive), I have received your email and replied back stating the facts on price discrepancy, kindly acknowledge my email and respond appropriately please

edit 2: 07 sep 2026

Team my returns have be received by your team on 5th Sep 2026, early morning 4 am and 5 am respectively, i appreciate that you need time to inspect, however it is not acceptable to wait for more than 48 hours and see no changes in the status of the request.

5. september 2026
Uopfordret anmeldelse
Joybuy-logo

Besvarelse fra Joybuy

Hi there,

Thank you for your detailed feedback. We understand how frustrating this experience must have been for you.

It’s possible that our emails did not reach you or were marked as spam, which may have led to delays in the return process.

Your returned item has been received by us. Once the warehouse check is complete, we will promptly initiate the refund. The amount should appear in your account within 3–5 business days.

If you have any questions, you can reach us at support@joybuy.com. Thank you for your patience.

Warm regards,
Claire
Joybuy Support Team 🌟

Bedømt til 5 ud af 5 stjerner

I was first doubtful about the low…

I was first doubtful about the low prices and quick delivery promised. I took a chance and bought it. I am pleased to say that my trust was rewarded with a next day delivery, courteous, and on time. Included is a proper VAT invoice. I have not used the item yet, but it is well packed, no dents or damages. I suppose it works well.

3. september 2026
Bedømt til 5 ud af 5 stjerner

LOVE joybuy

Fast delivery - same or next day!
Extensive selection of products in all categories.
Lots of choices of Asian brands and products.
Packaging are so well done.
Delivery drivers are always very attentive and called you to check in if you're at home beforehand.

3. september 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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