Got a letter in the mail about account inactivity, so I called to find out what this was about. Since I don’t remember my last deposit from three years ago, the call got nowhere. I provided all my... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Me and my family would like to express our eternal gratitude to Dennis Hughes for his unconditional help since we brought our property 11 years ago. Your efforts are truly appreciated and your service... Se mere
Susana helped me qualify for a mortgage and purchase my first home. She was incredibly helpful and resourceful. The process was absolutely seamless and I could not have done it without her and the tea... Se mere
Great customer service, answering and explaining our questions and concerns, so we understand the process of purchesing our indurstral property. Thank you, Brittney ! Jim and Joan Miller JHM Proper... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Since 1855, BankFive has been a steadfast source of financial services for its neighbors, offering convenience, reliability and innovative solutions. As a mutual bank with 13 branches and 3 loan offices in Massachusetts and Rhode Island, BankFive is committed to supporting the local community with philanthropy and volunteerism.
Kontaktoplysninger
79 North Main Street, 02720, Fall River, MA, USA
- 1-774-888-6100
- bankfivecustomerservice@bankfive.com
- www.bankfive.com
4,7
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very good bank live the people there Very helpful
They help me all around even when im calling very polite respectfully thank you's
27. august 2026
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Your ATM's hardly works every week there's something. Out of money especially on holiday weekends. Or it's just broken .
No reason to take ten minutes to deposit a check. Plus waited ten just to get a teller . The bank was empty.
2. september 2026
Besvarelse fra BankFive
Hi Jane,
Thank you for sharing your feedback with us. We apologize for the wait you experienced at our branch and understand your frustration. I understand our Assistant Branch Manager was able to speak with you to apologize. We appreciate the opportunity to discuss this with you directly and for your understanding. We hope to improve your experience moving forward. Please don't hesitate to reach out if you have any additional concerns.
Best,
BankFive
Friendly and professional people doing…
Friendly and professional people doing a great job!!
3. september 2026
Everyone is always so friendly!
27. august 2026
Staff is Knowledgable
Staff is Knowledgable, courteous, kind, and professional. The personal service you used to get at banks in the past are still valued at Bank5
3. september 2026
The quality of service including…
The quality of service including responsiveness exceeds expectations at this Bank Five location.
2. september 2026
Uopfordret anmeldelse
My experience was great!
My experience was great! Monica at the Flint is always so helpful and goes above and beyond for me every time! Thank you!
27. august 2026
Susana helped me qualify for a mortgage…
Susana helped me qualify for a mortgage and purchase my first home. She was incredibly helpful and resourceful. The process was absolutely seamless and I could not have done it without her and the team from Bank Five!
31. august 2026
Uopfordret anmeldelse
Great customer service
Great customer service, answering and explaining our questions and concerns, so we understand the process of purchesing our indurstral property.
Thank you, Brittney !
Jim and Joan Miller
JHM Properties LLC
20. oktober 2025
I was just doing an ordinary online…
I was just doing an ordinary online review of all my bank accounts at several banks. At Bank Five, I was questioned like a criminal, and even AFTER I had given ALL my personal info, they demanded to know the last amount I had withdrawn. I am 84. I use several accounts. I do not remember the last amount, and after giving ALL my info, I was still not let in. Bank Five is last on MY list!
1. september 2026
Besvarelse fra BankFive
Hi Sandra,
We appreciate you sharing your experience with us. For the protection of our customers, additional security questions may sometimes be required to verify identity. Our Contact Center Manager has tried to reach you and left a message to discuss your concerns and help find a solution. Whenever is convenient for you, please reach out to us at 774-888-6100. We value your long-standing relationship with BankFive and appreciate the opportunity to address your experience.
Best,
BankFive
He was nice to me treated me with ut…
He was nice to me treated me with ut most respect not like paula ribeiro, your teller at bank 5 in Bristol her and the manager treated me like a criminal. Even though I was a good customer, that's why I left your bank .I hope she and the branch manager get reprimanded for what they did to me .I left your bank in tears .I will not recommend anyone to your bank .im happy with my new bank
1. september 2026
Service rep was very knowledgeable and…
Service rep was very knowledgeable and quick to get the problem resolved
1. september 2026
Got a letter in the mail about account…
Got a letter in the mail about account inactivity, so I called to find out what this was about. Since I don’t remember my last deposit from three years ago, the call got nowhere. I provided all my information and Social Security number but now I have to visit the bank most likely because there’s a few cents left in one of my accounts.
Update- 9-2-2026
They reached out after this review and solved my issue over phone. Updated my rating.
31. august 2026
Besvarelse fra BankFive
Hi Miguel,
Thank you for sharing your feedback about your experience with us. I understand our Contact Center Manager reached out and was able to speak with you and provide a solution over the phone. We appreciate the opportunity to discuss your concerns and apologize for the frustration this caused. If you have any additional questions or need further assistance, please don’t hesitate to call us at 774-888-6100.
Best,
BankFive
Me and my family would like to express…
Me and my family would like to express our eternal gratitude to Dennis Hughes for his unconditional help since we brought our property 11 years ago. Your efforts are truly appreciated and your services and team will always be our number one preference and highly recommended. All the best!
1. juni 2026
Uopfordret anmeldelse
Good service
27. august 2026
Dette er Trustpilot
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