I wanted a particular model of sunglasses and eye-oo were the only company that could supply them. A popular brand and model but the price was unbelievable. I waited with some anxiety wondering what t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Mia from Eye-oo was very persistent with answering my questions, researching the database to see if my option was in stock. This was a wonderful experience having an item shipped from Italy. Thank you... Se mere
Everything this company says it does: I ordered two sets of glass frames from Prada, got tracking updates, and the items arrived as described. Well packaged. Service: Great. Delivery: Great. Highly Re... Se mere
Virksomheden har svaret
Stock not up to date. Even after confirming stock they cancelled order. They offer 10% discount but only at checkout you notice it does not apply to your purchase. In short; ignore store, go somewh... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om eye-oo
Skrevet af virksomheden
Established in Italy on 02/02/2020, eye-oo.com is a multi-brand destination that dares to be different. We bring you the latest models from sought-after fashion brands and push boundaries by curating innovative pieces from cutting-edge designers and emerging brands. We're not just about established names; we're about redefining eyewear.
At the heart of eye-oo.com is a high-end network of independent opticians across Italy, and their expertise is part of what makes us different. Guided by a commitment to exceptional service, we offer a shopping experience defined by care, authenticity, and attention to detail. Our commitment to quality, authenticity, and value is unwavering.
We're your trusted partner in the world of designer eyewear. Discover eye-oo.com as your destination for exquisite designer eyewear, with a stunning collection of designer sunglasses for men and women.
eye-oo discounts
Skrevet af virksomheden
- Join Our VIP Club
- Sign up for our newsletter and receive a special gift – enjoy a discount on your first purchase!
100% Authentic
Official Brands Only
At eye-oo, we guarantee that every product you purchase is 100% genuine and official.
We work directly with top luxury eyewear brands, never with third parties, so you can trust that your eyewear is authentic. All items are shipped in their original packaging.
To give you added peace of mind, we offer a 14 day return period on all our products.
Kontaktoplysninger
via De’ Musei 4, 40124, Bologna, Italien
- 051 0826807
- customercare@eye-oo.com
- eye-oo.com
eye-oo deals
4,5
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Alle sprog
EYE-OO ⭐️⭐️⭐️⭐️⭐️ BEAUTIFUL THINGS
EYE-OO ⭐️⭐️⭐️⭐️⭐️ BEAUTIFUL THINGS
A GREAT WEBSHOP TO ORDER 😃
30. august 2026
Stock not up to date
Stock not up to date. Even after confirming stock they cancelled order.
They offer 10% discount but only at checkout you notice it does not apply to your purchase.
In short; ignore store, go somewhere else.
28. august 2026
Besvarelse fra eye-oo
We are extremely sorry for the disappointment and frustration caused by your experience. The item you ordered was a limited-edition Jacques Marie Mage model, and availability for these highly sought-after pieces can change very quickly. We fully understand how frustrating this must have been, especially after you had already received confirmation from our team.
We are also very sorry for the disappointment regarding the welcome discount. Jacques Marie Mage is excluded from our promotional initiatives due to the limited and highly exclusive nature of its collections.
Please accept our sincerest apologies. We are sorry that we were unable to fulfil your order and that your experience with eye-oo did not meet the standard we aim to provide.
A fantastic service throughout
I wanted a particular model of sunglasses and eye-oo were the only company that could supply them. A popular brand and model but the price was unbelievable. I waited with some anxiety wondering what the catch may be, there wasn't one. Even the delivery was of quality and took just six days to reach the UK from Italy. I've waited longer for goods posted within the UK. A great experience and thank you eye-oo, I'll certainly recommend your services
28. august 2026
Besvarelse fra eye-oo
Thank you so much for such a thoughtful review.
We’re delighted that we could help you find the exact sunglasses you were looking for, and even happier that the whole experience was positive, from the price to the delivery to the UK.
Your trust and recommendation mean a great deal to us and we look forward to assisting you again at eye-oo .
Everything was perfect.
23. august 2026
Besvarelse fra eye-oo
Thank you for taking time to leave a review, it is much appreciated. ❤️
Rapidez en el envío y producto original
Rapidez en el envío, precio justo y producto original. Podrían mejorar la atención al cliente vía WhatsApp, pero aún así volvería a comprar. Tienda de confianza. Muchas gracias. (Tom Ford 5696)
23. august 2026
Besvarelse fra eye-oo
Muchas gracias por su reseña y por confiar en eye-oo.
Nos alegra saber que quedó satisfecho con la rapidez del envío, el precio y sus nuevas Tom Ford. Agradecemos también su comentario sobre la atención por WhatsApp, ya que nos ayuda a seguir mejorando nuestro servicio.
Será un placer volver a atenderle en una próxima compra.
Mia from Eye-oo was very persistent…
Mia from Eye-oo was very persistent with answering my questions, researching the database to see if my option was in stock. This was a wonderful experience having an item shipped from Italy. Thank you Mia and Eye-oo.
26. august 2026
OK, but not quite as good as expected
The sunglasses were shipped quickly, but they were dusty and there were fingerprints on the lenses. One hinge is also a little loose (though that might be normal for a Persol 714 SM). The website promises a thorough inspection before shipping and that the glasses will be in perfect condition, but that was clearly not the case here. I was promised a 10 percent discount on my next purchase, but I’m not sure if I’ll buy anything from here again. And I find that a bit ridiculous as an apology, since you actually always get that 10 percent anyway. Other than that, I’m satisfied with the sunglasses.
25. juli 2026
Besvarelse fra eye-oo
Thank you for taking the time to share your experience.
We are sorry to hear that your sunglasses arrived with dust and fingerprints on the lenses, the glasses should have reached you clean and carefully checked. This is a standard we explicitly commit to and, in this instance, your experience clearly fell short of it.
We take note of your comments regarding the discount offered and appreciate your candid feedback on this aspect of your experience.
We are pleased that you are otherwise satisfied with the sunglasses but are sorry that your overall experience with eye-oo was not 100%.
AChloe sunglassesrived later than expected but was…
Arrived later than expected but was still timely. Love them. Don't like the delivery fee though 🫢
21. august 2026
Besvarelse fra eye-oo
Thank you so much for your review.
We’re very happy to hear that you love your new Chloé sunglasses, even if the delivery took a little longer than expected.
We also appreciate your honest feedback regarding the delivery fee and will certainly keep it in mind as we continue to improve the overall shopping experience.
We hope you enjoy your new sunglasses and look forward to welcoming you back to eye-oo. 😎
Très réceptif
Envoi très rapide de la monture qui remplaçait celle que j'avais cassée. Mon opticien a pu remettre mes verres de vue sans problème
19. august 2026
Besvarelse fra eye-oo
Merci beaucoup pour votre retour.
Nous sommes ravis d’avoir pu vous aider à remplacer rapidement votre monture cassée, et surtout que votre opticien ait pu remettre vos verres sans difficulté.
Nous vous souhaitons de profiter longtemps de vos lunettes!
Bien cordialement,
eye-oo Customer Service
Professional from the start to the finish
Everything this company says it does: I ordered two sets of glass frames from Prada, got tracking updates, and the items arrived as described. Well packaged. Service: Great. Delivery: Great. Highly Recommended
10. august 2026
Besvarelse fra eye-oo
Thank you so much for your kind review and recommendation.
We’re delighted to hear that everything went smoothly, from the tracking updates to the delivery, and that your Prada frames arrived exactly as expected and well packaged.
We really appreciate your trust in eye-oo and hope you enjoy your new glasses. 😎
Tout s'est bien passé de la commande à…
Tout s'est bien passé de la commande à la réception.
Les lunettes étaient bien emballées avec une bague de certification car il est possible de renvoyer les produits si défectueux.
La livraison assez rapide et sérieuse.
Je recommande oeil-oo
13. august 2026
Besvarelse fra eye-oo
Merci beaucoup pour votre message et votre recommandation.
Nous sommes très heureux de savoir que tout s’est bien passé, de la commande à la livraison, et que vous avez apprécié le soin apporté à l’emballage de vos lunettes.
Merci encore pour votre confiance. Nous espérons avoir le plaisir de vous revoir bientôt sur eye-oo.
Besvarelse fra eye-oo
Thank you for taking time to leave a review, we appreciate it very much. We look forward to seeing you again at eye-oo.
Besvarelse fra eye-oo
Thank you for taking time to leave a review, we appreciate it very much. We look forward to seeing you again at eye-oo.
Besvarelse fra eye-oo
Thank you for taking time to leave a review, we really appreciate it. Hope to see you again at eye-oo.
The bying experience itself was great…but......
The bying experience itself was great and smooth and when i have problem with my address they helped on the spot to fix it . But unfortunately the received glasses was a display piece full of hair lines tiny scratches and one tiny bump which shocked me the problem thati just reached the country and i saw it now and iam leaving today in a long trip and I have no time to go for the hassle of returning shipments while iam in continuous traveling so I need to accept it as it is and live with it.
9. august 2026
Besvarelse fra eye-oo
We are truly sorry to hear about the condition of the glasses you received. This is not the standard we aim to provide.
For any item received with defects or damage, we always ask customers to contact us directly so our team can review the case and arrange the most appropriate return or replacement solution. We would also have been happy to take your travel situation into account and find the least inconvenient option possible.
We sincerely regret that this affected your experience with eye-oo.
Super efficienti
Ho acquistato un paio di occhiali YSL, sono stati velocissimi con la spedizione e super efficienti quando è emersa una problematica. Grazie
13. august 2026
Besvarelse fra eye-oo
Grazie mille per la recensione. Siamo felici che abbia ricevuto un ottimo servizio!
La ringraziamo per la fiducia e speriamo di rivederla presto su eye-oo.
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