The customer support team goes above and beyond (which is really important for an investing app) and the platform is exceptionally easy to use. I also love the AI tips and features. Would highly rec... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
App sometimes freezes. No stop limit functionality. Charts showing real-time bid and put options. Better for long term and tricky for short term. Precise entry or exit revolves around swapping betwee... Se mere
Virksomheden har svaret
We where pleasantly surprised by the prompt customer service, from the Bot to the personal response and the quick and efficient way our query was handled and resolved. The app and the costumer service... Se mere
Virksomheden har svaret
The product offfering is great as diversity is a great virtue for investments. Please add more crypto products. However, on deposits reflecting on the platform, I think there is a need for improvement... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The Altify mobile app and web portal simplify investing in alternative assets for over 80,000 users. With a minimum investment of just $10, Altify’s platform makes it easy to buy, sell and earn yield from a diverse range of assets once reserved for the ultra-wealthy. Altify provides exclusive access to a wide range of investment opportunities including gold and cryptocurrencies to upcoming additions like private credit, real estate, and venture capital, complemented by innovative savings options. Altify boasts the world's largest selection of ETF-style Crypto Bundles, enabling you to tap into the crypto market just as easily as you would the stock market — through affordable, diversified index-based products. While its proprietary Smart Trade System enables you to automatically connect to all the top crypto exchanges in real-time and access to the best liquidity and rates in the market. Altify is crafted by experienced, fast-moving, “roll-up-your-sleeves-and-make-it-happen” kind of people. If you’re someone who thinks big, moves fast and wants to make an impact right from day one, then you'll fit right into Altify’s industry-changing mission.
Kontaktoplysninger
Suites 3 to 5 Fulham Business Exchange the Boulevard London, SW6 2TL, London, Storbritannien
- support@altify.app
- altify.app
4,2
God
4 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Helpful and a pleasure to deal with.
Shannen from Altify Support was incredibly helpful in dealing with my request and made my dealings with them an absolute pleasure.
27. august 2026
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Coralie,
Thanks for your feedback!
Our team is always happy and willing to assist.
If you have any suggestions or feedback, please feel free to reach out to our support team at support@altify.app.
Best regards,
The Altify Team
The platform works very well
The platform works very well. The support team is very helpful for whatever queries you ask
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Manuel,
Thanks for the great feedback! We are always happy to assist!
If you ever have any suggestions or feedback for us, please feel free to reach out to our support team at support@altify.app.
Best regards,
The Altify Team
Quality customer service
We where pleasantly surprised by the prompt customer service, from the Bot to the personal response and the quick and efficient way our query was handled and resolved. The app and the costumer services is highly recommended.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Pieter,
Thanks for taking the time to leave us a 5-star rating and review.
We are happy to hear that our team was able to resolve your query efficiently.
If you ever have any other suggestions or feedback, please feel free to reach out to our support team at support@altify.app.
Best regards,
The Altify Team
Great user friendly app
I’ve had a great experience using Altify.
The platform is very user-friendly and easy to navigate, making investing feel much less intimidating. One of my favourite features is the AI insights—they’re informative and have helped me learn more about investing along the way.
The fees are competitive, and the customer support is exceptional. Every interaction has been prompt, professional, and genuinely helpful. I’d definitely recommend Altify to anyone looking for an easy-to-use investment platform.
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Zoe,
Thank you so much for being apart of the Altify community and for sharing such great feedback! We are thrilled to hear that you're enjoying our platform and the features that we offer.
If you ever have any other suggestions or feedback, please feel free to reach out to our support team at support@altify.app.
Best regards,
The Altify Team
I had great support they had a lot of…
I had great support they had a lot of patience with me in this difficult time, when my phone got hacked. Also . a lot of patience. Also setting up 2 Step auth.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Cornelis,
Thank you so much for the 5-star rating and for sharing your feedback!
We are happy to hear that our team was able to support you with such patience during a difficult time and to help you get your 2-Factor Authentication set up safely.
If you ever have any other suggestions or feedback for our platform, please feel free to reach out to our support team at support@altify.app—we’re always here to help!
Best regards,
The Altify Team
Best customer service the assistant was…
Best customer service the assistant was calm and professional handled my query nicely! Thanks
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Vusi,
Thank you for your 5-star rating! We appreciate your feedback and are always happy to assist.
Please don't hesitate to reach out to us at support@altify.app should you require any account-related support.
Best,
The Altify Team
Excellent service and easy to use!
The customer support team goes above and beyond (which is really important for an investing app) and the platform is exceptionally easy to use. I also love the AI tips and features. Would highly recommend for anyone that doesn't want all the compexity that comes with the othr platforms out there.
Their mobile app is not available in all regions though.
13. juli 2026
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Andrew,
Thank you for taking the time to leave us a 5-star rating.
We are glad to hear that you are enjoying our app and the features that we offer.
Should you require any account-related support in the future, you can reach us via our in-app or web-app messenger, or email us at support@altify.app.
Best,
The Altify Team
Altify is the best crypto investment platform
Altify is the best crypto investment experience I have ever had. I can recommend Altify considering Altify was Crowned Southern Africa's Top Tech Innovator of 2025.
24. maj 2026
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Carl,
Thank you for leaving us a 5-star rating! We appreciate your feedback and for being a part of the Altify community.
We are available at support@altify.app should you ever require any account-related assistance.
Best,
The Altify Team
Use Quick VIP.. #Reliable #Highyield
The experience feels less intuitive than expected, with features that can be confusing and difficult to navigate at times. Performance also seems inconsistent, which makes using the service frustrating during regular activity. Important information isn’t always presented clearly, leaving users unsure about certain processes and outcomes. Customer support could also be more responsive, as resolving issues often takes longer than it should. My experience with, Quick VIP, has been considerably smoother and far less stressful .
15. maj 2026
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Dawn,
Thank you for reaching out and sharing your detailed experience with us.
We would love to get in touch with you directly to learn more about the specific areas where the interface felt difficult to navigate and to help resolve any outstanding queries you may have.
Please reach out to our support team at support@altify.app so we can connect with you and assist you with any queries you may have.
Best regards,
The Altify Team
This was so Great 👍
11. februar 2026
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Leif!
Thank you for taking the time to leave a rating and review. It’s great to see that our platform is hitting the mark for you!
We truly value your feedback as we continue to grow. Should you have any other suggestions for us, please reach out to support@altify.app.
Best regards,
Altify
With Zent ri Coup s'…
With Zent ri Coup s' help, I was successful in recovering my funds.
7. januar 2026
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Carlos,
Thank you for your review and rating.
Please contact our support team at support@altify.app for assistance.
Kind regards,
The Altify Team
Super anleitung und Hilfe
Super anleitung und Hilfe. Danke für eure Unterstützung.
25. september 2025
Uopfordret anmeldelse
Besvarelse fra Altify
Hallo Blanco
vielen Dank für Ihre 5-Sterne-Bewertung und Ihre Rezension.
Wir freuen uns, dass Sie den Support schätzen
Mit freundlichen Grüßen,
das Altify Team
Whats happening to frozen funds?
When do we get our money back that you froze into our accounts, when you were still called Revix? You had a contract with a third party, not us?
17. september 2024
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Werner, Thnak you for your review. Please contact our support team at support@altify.app for assistance with your query.
Kind regards,
The Altify Team
¿Excusas, incompetencia o falta de personal para un reset de 2FA?
Desde que el 11/07/25 pedí un reset del 2FA de mi cuenta, realizando el proceso requerido para ello (y subsanado el 15/07/25 conforme me indicaron), estoy sin poder acceder a mi cuenta porque ni Soporte ni Compliance de Altify han solucionado el problema.
No puede ser que en otros sitios es algo que se tramite con celeridad y en cambio aquí te dan excusas que no ayudan a solucionar tu problema.
Mientras, Alfity, de solución a mi problema y si tienen muchas incidencias o pocos empleados pues mejoren la plataforma o metan más empleados.
No puede ser que desde el 11/07/25 no pueda acceder a mi cuenta y más cuando ayer ya les dije que si no se solucionaba mi problema por ayer, les iba a realizar una crítica negativa. Bien, pues aquí está porque no me han dado otra elección y créamen que no me gusta porque es muy frustrante.
Como comprenderán no puedo recomendar Altify a nadie (y éso q. hubo un tiempo en que lo hice cuando era Coinpanion).
11. juli 2025
Uopfordret anmeldelse
Besvarelse fra Altify
Hola
Gracias por el comentario y la valoración.
Apreciamos las frustraciones experimentadas, nuestro equipo de soporte y cumplimiento se ha puesto en contacto con usted para resolver el asunto.
Saludos cordiales,
El equipo de Altify
Easy place to buy Bitcoin
Easy place to buy Bitcoin. Great customer support. Love the bundles and alternative assets
20. juni 2025
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Foti,
Thank you for your review and rating.
We are pleased that you value our customer service and appreciate the bundles and alternative investment products we offer.
Happy investing,
Kind regards,
The Altify Team
Easy to use
Easy to use. Great customer service. Best place for bitcoin, bundles and alternative assets
29. juni 2025
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Lisa,
Thank you for your review and rating.
We appreciate that you took the time to leave the review.
We are pleased that you value our customer service and the alternative investment products available.
Happy investing,
Kind regards,
The Altify Team
Nice and easy to use
Nice and easy to use. Simple place to buy Bitcoin. Love the bundles and the private credit product.
25. juni 2025
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Zoe,
Thank you for the 5-star rating and review.
We appreciate you taking the time to leave this review, and we're happy to see that you love the bundles and the ALFI private Credit product.
Kind regards,
The Altify team
Besvarelse fra Altify
Hi Garth,
Thank you for your review and 5-Star rating.
We're happy that you use the app frequently.
Happy Investing.
Kind regards,
The Altify Team
Best and easiest way to by crypto
Best and easiest way to by crypto. Simple to use and user friendly, love the bundles and easy way to buy Bitcoin.
19. juni 2025
Uopfordret anmeldelse
Besvarelse fra Altify
Hi Taryn,
Thank you for your review and 5-Star rating.
Your review is highly appreciated, and we are delighted that you believe the app is the best way to invest in crypto and love the bundles.
Happy Investing.
Kind regards,
The Altify Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.