Not the best
After reading reviews of this company, I placed an order for 2 rose bushes, one Fab at 80 and the other Special Grandma. Order process good, plants arrived when they said they would but both were certainly not colour co-ordinated gift wrapped as described in the order they must’ve co-ordinated it with the stems & leaves because the gift wrap was green. The Special Grandma arrived in bad condition all trapped between the card in the box & bone dry soil. When I informed them, they did reply immediately but to me didn’t resolve my problem at all. I had to take the usual photos & wait to see what happened. The rose bush after a week was in terrible condition as compared to the Fab at 80 one which was absolutely fine. I just felt let down that they’d not offered to replace it straight away after my first complaint. They could’ve sent a new one and collected the old one & then could see for themselves how bad it was. They are based in Manchester, so local to me, so they didn’t have to travel far. I actually gave it to a neighbour who is very green fingered, who tried to revive it for me but to no avail, they said because it was so under watered when it arrived it was hard to get back. I don’t understand why one plant can be ok & the other not, yet ordered at the same time. I personally wouldn’t recommend this company and I certainly won’t be ordering from them again.
5. august 2021
Uopfordret anmeldelse