Angela Riozzi

Hi Angela,

Thank you for leaving this rating and sharing your concern about fake ads.

We want to clarify that Trustpilot is a platform for sharing genuine experiences with businesses, not an advertising platform. We do not permit reviews that contain advertising or promotional content, as this violates our Reviewer Guidelines.

If you are seeing any content that looks like an ad or a promotion in a review, you can flag it to our Content Integrity team for investigation. This helps us keep the platform clear and focused on genuine consumer experiences.

Thank you - Melody, The Trustpilot Team

Hi Angela,

Ahh we wish he'd love our flavours, too! We've requested your contact details because we'd like to hear a bit more about your cat, his likes and dislikes, his elderly cat quirks, and whether there's anything we can do to tempt him back to KatKin. We don't want to give up just yet!

Many of the cats and cat parents in our community have seen huge improvements in wellbeing, happiness, and appearance in their elderly cats, and we'd love the chance to count you and yours amongst them.

Thanks so much for your feedback and hopefully we'll have your cat loving fresh soon.

All the best,
Phoenix
CX Team Lead 🐈‍⬛