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Guidance on building better digital services in government
Websites change, move, and disappear. In this Signal interview, Library of Congress Preservation Librarian Jon Sweitzer-Lamme explains how the Preservation and Conservation Web Archive keeps at-risk conservation resources available to researchers. — via Library of Congress
A federal CX case study: how survey timing, text analytics, and vendor outreach cut passport photo errors nearly 50% and renewal time to 10 minutes.
CISA's new guidance helps agencies securely use, evaluate, and publish open source software, introducing the C4 Framework to assess trust and offering practical steps for SBOMs, security, and AI use. — via Cybersecurity and Infrastructure Security Agency (CISA)
Section 508 Standards turn 25 on June 21, 2026. Learn how the U.S. Access Board's ICT accessibility standards evolved and where to get free 508 assistance. — via U.S. Access Board
Section508.gov has launched a new Content Library, making it easier and faster for federal practitioners to find all accessibility guidance in one searchable location. — via General Services Administration
Writing accessibility-focused user stories helps build high-quality, accessible products from the very start. — via Section508.gov
A refreshed, practical guide to building an effective Section 508 program. — via Section508.gov
Learn how the CDC.gov team used a bold “Clean Slate” approach to reimagine the website and meet real user needs.
In a recent governmentwide community discussion, we shared tips to remediate the use of PDFs on government websites, focusing on balancing needs, choosing formats, starting fixes, and ensuring documents are accessible for everyone.
On the eve of her retirement, Laura Godfrey reflects on multilingualism and equitable access to government information.
The FY 2024 Governmentwide Section 508 Assessment highlights progress and ongoing challenges in federal digital accessibility efforts. This assessment provides key findings on governmentwide accessibility maturity and actionable recommendations. The recommendations include stronger enforcement of 508 standards, increased resourcing, and integrating accessibility into the technology lifecycle to enhance compliance and access for all. — via General Services Administration
To improve access to government services, GSA launched Notify.gov, a notification tool that sends text message reminders about government services and benefits programs. This service aims to ensure families receive the right information at the right time on the government services they use. — via General Services Administration
Learn how the Login.gov team improved translations and added a new language to enhance their service.
Learn the best practices for agile acquisitions—from building and buying solutions, to overcoming common roadblocks.
The Technology Transformation Services (TTS) made significant strides to prioritize and improve federal digital services in FY 2024. From expanding Login.gov to over 72 million users, launching tools like Notify.gov, or redesigning Vote.gov in 19 languages, explore how TTS continues to set the standard for impactful civic tech innovation. — via General Services Administration
Usability reflects how easily a user can accomplish their goals while using a product or service. The Office of Information and Regulatory Affairs (OIRA) has issued new guidance to streamline usability testing for federal forms, websites, and services, helping agencies conduct usability tests in a more quick and efficient manner that is consistent with the Paperwork Reduction Act (PRA). By enabling faster, more effective testing, OIRA aims to enhance public interactions with the government and ensure equitable access to federal resources. — via The White House
The Open Data, Design, and Development team at the Office of Natural Resource and Revenue (ONRR) successfully added federal sales data to the Natural Resources Revenue Data (NRRD) platform using design studios and user testing to create a user-centered dataset. By involving subject matter experts and refining prototypes through feedback, the team delivered the project ahead of schedule while meeting user needs. Future plans included additional usability testing and expanding stakeholder engagement. — via Office of Natural Resources Revenue
Digital.gov
An official website of the U.S. General Services Administration