Company activity

Updated 15 hours ago

This page gives you a detailed overview of how Happen Bank has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: October 2019.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

1,654

Verified

0

Invited

5,368

Redirected

21


Total reviews from the past 12 months

7,043

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Happen Bank got its reviews in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Profile merges

How many profile merges happened in the past 12 months

June 22, 2026

One profile merged into Happen Bank because of rebranding.

Happen Bank's TrustScore became 4.7 after this profile merge (previously 4.7).

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New reviews by star rating

How many new reviews (distributed by star rating) Happen Bank got each month in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Reply behavior

How Happen Bank replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 week or less.

  • Has replied to 44% of their negative reviews.

Happen Bank’s flagging activity

How frequently Happen Bank flagged their reviews in the past 12 months

What's a flagged review?

  • Happen Bank may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Happen Bank selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Happen Bank flagged 22 of their reviews a total of 22 times.
  • 31% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

9

41%

4-star

4

18%

3-star

0

0%

2-star

1

5%

1-star

8

36%

What happened to the 22 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

7

Reviews removed from trustpilot.com

15

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Happen Bank

7

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

15

Reviewer didn't resolve the breach of Trustpilot's guidelines

0