Jobs at Crunchyroll

Manage global approvals for licensed products, packaging, marketing, and event materials. Partner with licensees, vendors, internal teams, and rights holders to ensure brand compliance, quality, and timely processing. Maintain IP style guides, organize creative assets, coordinate artwork requests, analyze approvals data, and support licensing and cross-functional projects. The role requires international collaboration, early working hours, and occasional physical handling of materials.

Leads Crunchyroll’s global collectibles supply chain and manufacturing strategy, including sourcing, supplier management, production planning, inventory, logistics, and product-launch readiness. Partners cross-functionally to optimize quality, cost, capacity, delivery, and operational risk. Oversees supplier performance, forecasting, KPI reporting, budgets, and continuous improvement across international manufacturing operations.

Supports Crunchyroll’s company-wide SOX program through planning, scoping, control documentation, process-owner training, evidence standards, testing coordination, issue remediation, and reporting. Partners with Accounting, Finance, Technology, and business teams to maintain audit-ready documentation, evaluate financial reporting controls, resolve deficiencies, and improve scalable internal control processes.

Leads Customer Experience process excellence, operational transformation, governance, and cross-functional program execution. Designs and owns a process change framework, maps and redesigns workflows, establishes operating models, manages operational readiness and change initiatives, and develops governance, reporting, documentation, training, and continuous improvement practices. Partners with CX leaders and cross-functional stakeholders to improve efficiency, scalability, employee experience, and customer outcomes, including through AI and workflow automation.

Senior Data Analyst responsible for translating complex business questions into actionable insights. Duties include analyzing large datasets, building dashboards and reporting, defining metrics, supporting experimentation and forecasting, investigating data quality, and communicating recommendations to technical and non-technical stakeholders. The role partners cross-functionally with Product, Marketing, Finance, Content, and engineering teams, while mentoring analysts and improving analytical practices.

Design, build, and operate highly reliable media delivery systems serving millions of users. Responsibilities include multi-cloud content replication, multi-CDN routing, AWS and GCP architecture, networking, Infrastructure as Code automation, observability, security hardening, failover, incident response, and performance optimization. The role owns full service lifecycles and collaborates with cloud and CDN providers to maintain secure, resilient, low-latency streaming infrastructure.

Coordinates global delivery of video, audio, subtitles, artwork, and metadata to partners and internal platforms. Tracks delivery schedules, validates technical requirements, monitors storefront accuracy, performs material readiness checks, maintains Airtable records, troubleshoots issues with internal teams and vendors, and supports cross-time-zone handoffs between U.S. and Hyderabad operations.

Leads Crunchyroll’s enterprise-wide AI enablement strategy, roadmap, governance, and adoption. Identifies opportunities to redesign workflows with AI, agents, and automation; translates business needs into scalable solutions; partners with Engineering, Data, IT, and Enterprise Technology; manages external experts and vendors; builds AI learning programs, playbooks, communities of practice, and measurable adoption capabilities; and leads a lean, high-performing team.

Design and lead scalable backend systems supporting search, recommendations, personalization, metadata, ranking, and content discovery. Make architectural decisions for distributed services, APIs, indexing pipelines, caching, resiliency, observability, and high-throughput performance. Collaborate with product, data, machine learning, and platform teams; improve experimentation, developer productivity, deployment safety, and reliability. Mentor engineers, influence technical direction, and drive alignment across organizations.

Manage go-to-market execution across the UCANZ region, coordinating cross-functional campaigns, partner initiatives, timelines, dependencies, and stakeholders. Track subscriber, engagement, revenue, and campaign performance; develop dashboards, reports, business reviews, and executive recommendations. Improve operational workflows, maintain project documentation, remove blockers, and support regional leadership across Product, Marketing, Content, Analytics, Finance, Lifecycle, Operations, and external distribution partners.

Leads IT and security governance, risk, and compliance programs across globally distributed teams. Plans and tracks initiatives, manages schedules, dependencies, risks, audits, controls, vendors, and remediation activities. Establishes repeatable processes, coordinates stakeholders, facilitates meetings, and communicates progress to senior leaders. Requires extensive program management experience, knowledge of cybersecurity and regulatory frameworks, audit and assurance expertise, and strong cross-functional communication skills. This is an onsite role in Dallas with occasional travel.

Supports Crunchyroll’s enterprise cybersecurity program by investigating security alerts, assisting with incident response, vulnerability management, access reviews, security awareness, documentation, and GRC and privacy initiatives. The role evaluates security tools, tracks operational metrics, improves security processes, partners with technical and business teams, and helps implement security standards and proactive controls across the organization.

Leads Crunchyroll’s LATAM business, owning regional growth, revenue, subscriber performance, market expansion, partnerships, operations, fan engagement, and organizational development. Translates enterprise strategy into regional priorities, represents LATAM insights in global decisions, and coordinates cross-functional execution across marketing, content, product, finance, technology, legal, and commerce. The role is based on a hybrid schedule in Mexico City.

Leads Crunchyroll’s European business, owning regional growth, revenue, subscriber performance, market expansion, operations, partnerships, fan engagement, and organizational development. Translates enterprise strategy into regional priorities, represents European market insights, coordinates cross-functional execution, and builds a high-performing leadership organization across diverse markets.

Lead Crunchyroll’s enterprise-wide AI Enablement function, setting strategy, priorities, operating models, governance, and adoption metrics. Identify and redesign workflows using AI, agents, and automation; translate business needs into scalable solutions; and partner with Engineering, Data, IT, and Enterprise Technology teams. Build AI fluency through learning programs, playbooks, and communities of practice. Manage external experts and vendors, lead a lean high-performing team, and report progress to the Executive Office.

Architect, build, and optimize Crunchyroll’s subscription and payments platform. Develop reliable backend services, integrate payment providers, support fraud prevention, improve performance, reduce churn, and maintain PCI compliance. Collaborate with product, design, quality, and data teams in an Agile environment while participating in on-call rotations and incident management. The role contributes to secure, scalable systems processing millions of payments.

Identify, develop, package, and oversee Japanese manga, anime, and novel adaptations for scripted film and television. Evaluate IP and creative materials, guide culturally authentic storytelling, translate between Japanese and English, build relationships with rights holders and U.S. creative partners, and lead projects through production and distribution. Present recommendations to senior leadership while balancing authenticity, commercial potential, budgets, and creative excellence.

Lead strategic technical integrations with external partners, improve partner operations, and develop scalable partner-facing solutions. Collaborate across Product, Engineering, Business Development, Program Management, and Marketing to prototype, test, and launch features. Serve as the technical point of contact for partners, address product gaps, integrate payment and B2B APIs, and support streaming platforms across Android TV, browser-based TV platforms, embedded devices, and OEM ecosystems.

Manage day-to-day digital content distribution workflows, including order submission, tracking, delivery verification, readiness checks, and issue remediation. Investigate operational problems using JIRA, identify root causes, escalate risks, and coordinate with internal and external stakeholders across the content supply chain. Support distribution parity, launch readiness, and process improvements that increase delivery accuracy, reliability, efficiency, and speed-to-market.

Leads instructional design and enablement for customer experience teams. Owns onboarding curricula, blended learning, assessments, storytelling decks, tool adoption materials, content governance, accessibility, localization, and continuous improvement. Translates CX workflows, metrics, and customer journey insights into clear training and knowledge resources. Requires extensive instructional design experience, AI literacy, strong writing, technical fluency, and a portfolio.