Jobs at Celonis

Serves as a strategic technical advisor to C-level executives at major prospects and customers. Leads enterprise data, cloud, architecture, and modernization strategies; designs innovative Agentic AI solutions; partners with Sales to drive acquisition and expansion; advocates for customer needs with Product and Engineering; and develops thought leadership materials. Requires extensive enterprise architecture, modernization, data, cloud, SaaS, ERP, and executive communication experience.

Leads strategic public-sector customer accounts and end-to-end value realization for Celonis. Builds executive relationships, develops transformation roadmaps, coordinates cross-functional teams, drives platform adoption, resolves escalations, and manages customer success programs. The role also develops Centers of Excellence, leads customer advisory boards, advocates for customer needs, supports thought leadership, and mentors teams while delivering measurable business transformation outcomes.

Lead strategic customer success and transformation programs for major Celonis clients. Build executive relationships, define value roadmaps, coordinate cross-functional teams, drive platform adoption and measurable business outcomes, resolve escalations, and establish customer centers of excellence. Organize advisory boards, advocate for customer needs, support thought leadership, and mentor internal teams. The role requires extensive experience in customer success, strategy consulting, large-scale transformation, change management, and executive engagement.

Lead customer value journeys for Celonis, translating strategic priorities into process-improvement use cases, business cases, demos, prototypes, workshops, and transformation roadmaps. Advise on IT and AI strategy, use SQL or Python for prototypes, identify realized value, drive adoption and expansion, manage projects, and present outcomes to senior and C-level stakeholders. The role partners with Sales, IT teams, and ecosystem partners across finance and supply chain transformations.

Supports Celonis’s External Communications Team with press releases, briefings, coverage monitoring, executive reporting, website updates, desk research, and content development. The role also involves coordinating designers and internal contributors, organizing team activities, using AI and automation tools, and assisting with communications projects. It is designed for a student pursuing communications or a related degree who wants practical experience in corporate communications, public relations, and digital content.

Supports Celonis’s External Communications Team with press materials, media coverage monitoring, executive briefings, website updates, research, content development, and project coordination. The intern will help communicate business initiatives externally, coordinate publication workflows, organize team activities, and use AI and automation tools to improve research and productivity.

Manage full-cycle recruitment for technical customer-facing roles, partnering with hiring leaders on sourcing, screening, interviewing, offers, and candidate experience. Provide talent-market insights, track recruiting metrics, improve processes, and advise stakeholders on hiring strategy. Collaborate with HR, Compensation and Benefits, and Talent Coordination teams in a global technology company.

Manage global customer subscription provisioning, serving as a contact for provisioning questions and coordinating with Go-To-Market, Product, Finance, and Legal teams. Review processes for improvements and automation, maintain provisioning documentation, support monthly reporting and data cleanup, conduct conformance checks, and assist FinOps with booking and ad hoc activities.

Develop and maintain high-performance C++ backend systems for Celonis’s query engine and core mining platform. Responsibilities include designing query optimization, transaction management, and distributed data processing algorithms; resolving scalability bottlenecks; implementing parallel execution and resource management; improving database reliability and performance; mentoring engineers; reviewing code; and delivering production features.

Develop and enhance high-performance C++ database and process-mining systems for large-scale enterprise data. Responsibilities include designing query optimization, transaction management, and distributed processing algorithms; resolving performance and scalability bottlenecks; implementing parallel execution and resource management; maintaining production features; reviewing code; mentoring engineers; and documenting technical practices.

Provides technical support for Celonis Platform customers by diagnosing and resolving complex issues, managing ITSM tickets, qualifying defects, collaborating with Product and Engineering, conducting root cause analysis, improving support knowledge, and participating in continual service improvement and 24x7 support operations.

Leads technical pre-sales and applied AI engagements for strategic customers. Discovers business challenges, defines AI roadmaps, builds ROI cases, prototypes generative AI and agentic solutions, and delivers secure, scalable proof-of-value projects using RAG, LLM orchestration, tools, and guardrails. Partners with executives and technical stakeholders to demonstrate value, support implementation and adoption, and specialize solutions for industries such as energy, oil and gas, and utilities.

Designs, delivers, and continuously improves global 30-60-90-day onboarding programs for Commercial and Enterprise Account Executives. Leads sales training, workshops, boot camps, coaching, and role-play certifications covering enterprise selling, Celonis products, value selling, and MEDDPICC. Measures onboarding effectiveness through metrics such as time-to-first-deal and competency milestones, collaborates with Sales, Product Marketing, Revenue Operations, and Product teams, and supports junior sales talent programs.

Designs, delivers, and continuously improves global 30-60-90-day onboarding programs for Commercial and Enterprise Account Executives. Leads sales training, workshops, boot camps, coaching, and role-play certifications covering enterprise selling, product value, discovery, pitching, negotiation, and MEDDPICC. Partners with Sales Leadership, Product Marketing, Revenue Operations, Product, and Enablement Analytics teams. Tracks onboarding metrics such as time-to-first-deal and competency milestones to improve sales productivity.

Designs, delivers, and optimizes global 30-60-90-day onboarding programs for new Account Executives. Leads sales training, workshops, boot camps, coaching, and role-play certifications covering enterprise selling, Celonis products, value propositions, and MEDDPICC methodology. Partners with Sales Leadership, Product Marketing, Revenue Operations, and Product teams, while tracking onboarding metrics and using analytics to improve time-to-productivity and sales performance.

Designs, delivers, and continuously improves global 30-60-90-day onboarding programs for commercial and enterprise account executives. Leads sales training, workshops, boot camps, coaching, and role-play certifications covering enterprise selling, MEDDPICC, product positioning, discovery, pitching, and negotiation. Tracks onboarding effectiveness through metrics such as time-to-first-deal and competency milestones, collaborates with Sales, Product Marketing, Revenue Operations, and Product teams, and supports junior sales talent programs.

Leads the DACH CPG and Retail value engineering function, managing 6–7 Value Engineers while owning account growth, renewals, retention, and customer value realization. Acts as a player-coach and executive advisor in enterprise deals, transformation workshops, and AI adoption initiatives. Builds C-level relationships, develops industry-specific frameworks, partners with ecosystem stakeholders, and drives process intelligence and operational transformation across major consumer goods and retail accounts.

Lead development and production operation of distributed microservices supporting analytical query engines. Evolve a premium query engine, deliver migration milestones, analyze customer workloads, build operational tooling, and maintain security and reliability across large-scale systems. The role requires Java and Python expertise, distributed data-intensive systems experience, asynchronous programming, fleet-wide deployments, and production ownership.

Owns strategic manufacturing accounts in Switzerland, primarily using a land-and-expand model to generate enterprise SaaS sales. Builds C-level relationships, leads consultative discovery, develops AI-enabled use cases, closes seven-figure deals, and orchestrates cross-functional teams through complex sales cycles. The role requires deep manufacturing process knowledge, strong enterprise account management, German and English fluency, and regular in-person engagement in German-speaking Switzerland.

Lead the development and scaling of AI-powered demo tools and agentic workflows. Build systems that generate data stories, UI screens, configurations, talk tracks, summaries, and pitch decks for go-to-market teams. Own the demo lifecycle from opportunity identification and prioritization through development, configuration, QA, release, and iteration. Automate repetitive tasks, collaborate with product and engineering teams, drive user adoption, and translate complex AI capabilities into compelling executive narratives.