Hastings Direct Avaliações 

Resposta da Hastings Direct

29 de mai. de 2026

Hi Carlos,
Thanks for taking the time to leave a review.

We’d like to know why you gave the rating you did, and if there’s anything else we could’ve done.

If you want to let us know more about what’s happened, or there’s anything we can do to help, please visit https://www.hastingsdirect.com/contact-us to get in touch.

Thanks,

Nicole, Social Media team

Resposta da Hastings Direct

13 de fev. de 2026

Hi Paulo,

It’s great to hear you received the level of customer service you deserve and to see that this was repaired for you. Thanks so much for taking the time to share your positive experience with us. ~ Theo, Social Media Team

Resposta da Hastings Direct

10 de dez. de 2025

Hello Anabela,

We're glad to hear the process was simple and straightforward for you. Thank you for taking the time to share your feedback and for choosing to insure with Hastings Direct. If you ever need any help or have questions, please don’t hesitate to get in touch. ~ Theo, Social Media Team

Resposta da Hastings Direct

14 de nov. de 2024

Hi Ludmylla,
Thanks for your review, we’re so glad you’re insured with us!
We really appreciate you taking your time to share your feedback.
If there’s anything else you need, just get in touch and let us know.
Thanks,
Nicole, Social Media Team

Resposta da Hastings Direct

23 de ago. de 2024

Hi,
Thanks for your review, we’re sorry you’re unhappy your policy was cancelled.
We always let our customers know in advance why we need to cancel a policy. You should’ve received a letter or email, depending on your preference, explaining the reason and the date we’d cancel it from. We’re sorry if you didn’t get these.
Thanks,
Nicole, Social Media Team

Resposta da Hastings Direct

4 de jun. de 2024

Hello, thank you for your feedback and for choosing to leave us a five star review. ~Theo, Customer Care

Resposta da Hastings Direct

27 de mar. de 2024

Hello, thank you for leaving a 4-star review with us. ~Nicole, Customer Care

Resposta da Hastings Direct

23 de fev. de 2022

Hi Julio,

If there is anything we can improve on to make your experience better or further assist you, please visit https://www.hastingsdirect.com/help/.

-Mariam

Resposta da Hastings Direct

23 de dez. de 2021

Hi there,

So sorry to hear this. I have taken a look into this for you and I can see this has been actioned by our New Business Review team. This team are dedicated to checking all policy details and updating these if necessary, to ensure the insurance is valid and fit for purpose. The validation team pick a handful of policies at random and have to carry out checks due to business protocol. You can contact them on 0333 321 9757 and they will be able to assist you further. If there is anything we can improve on to make your experience better or further assist you, please visit https://www.hastingsdirect.com/help/.

- Aadam