Ho provato a effettuare un ordine dal vostro sito web e ad essere sincero ne sono rimasto più che soddisfatto. Non avevo mai sentito parlare di questo negozio, quindi non avevo grandi aspettative, ma... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Avevo qualche dubbio riguardo il pagamento tramite bonifico, soprattutto perché non avevo mai acquistato in questo modo da nessun sito. Ho scritto al supporto e Markus mi ha spiegato le cose che non m... Ver mais
A empresa respondeu
This is a fake shop located/registered in Ireland - don't send money, you will never receive any goods. Edit: Order number 3065, payment 57 Euro, no delivery. 3x habe ich per Mail urgiert KEINE... Ver mais
A empresa respondeu
Erst schien alles gut zu laufen, Bestellbestätigung und Order zusammengepackt, es ist per E-Mail Bescheid gesagt worden, bis heute kein Versand und keine Reaktion. Betrüger! Nicht bestellen. Ah... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Fireworks Echo is an Austria-based online fireworks store located at Pyro-Austria-Straße 1, 8102 Gratkorn/Thoneben. The company was originally founded in 1986 as Gruber Anita Ges.m.b.H., operating from its local warehouse and supplying pyrotechnic products to business customers. Since 2025, through fireworksecho.com, the brand has expanded to serve private customers as well, offering certified fireworks and celebration pyrotechnics for events and special occasions. Fireworks Echo combines decades of industry experience, safety-focused product selection, and reliable European logistics to deliver quality products and a straightforward purchasing experience.
Informações de contato
Pyro-Austria-Straße 1, 8102, Gratkorn/Thoneben, Áustria
- +4367870199541
- support@fireworksecho.com
- fireworksecho.com
2,6
Ruim
41 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 89% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Prima di ordinare ero un po dubbioso…
Prima di ordinare ero un po dubbioso soprattutto per il fatto di dover pagare tramite bonifico, visto che normalmente uso altri metodi. Alla fine ho deciso di provare comunque e mi sono trovato bene. Ho dovuto aspettare la conferma del pagamento prima che partisse l'ordine ma dopo è andato tutto abbastanza veloce. Il pacco è arrivato in 4 giorni e i prodotti c'erano tutti.
14 de agosto de 2026
Avaliação não solicitada
Buona esperienza
Ho provato a effettuare un ordine dal vostro sito web e ad essere sincero ne sono rimasto più che soddisfatto. Non avevo mai sentito parlare di questo negozio, quindi non avevo grandi aspettative, ma l’ho trovato semplice e tutto era facile da trovare. Per quanto riguarda il pacco, è andato tutto bene: era ben imballato ed è arrivato rapidamente.
23 de julho de 2026
Resposta da Fireworksecho
Thank you very much for your review and for sharing your experience.
We are very happy to hear that you found our shop simple and easy to navigate, especially as it was your first experience with Fireworks Echo. It is also great to know that your package arrived quickly and was well packed.
We truly appreciate your trust and are glad that we were able to meet your expectations.
Kind regards
Fireworks Echo Support Team
Grazie Markus, ottimo supporto
Avevo qualche dubbio riguardo il pagamento tramite bonifico, soprattutto perché non avevo mai acquistato in questo modo da nessun sito. Ho scritto al supporto e Markus mi ha spiegato le cose che non mi erano chiare, rispondendo sempre in modo cordiale e con molta pazienza, nonostante gli abbia fatto un sacco di domande. Il pagamento è stato poi confermato e la spedizione è partita senza altri problemi. Pacco arrivato ed i prodotti sembrano in ottime condizioni.
23 de julho de 2026
Resposta da Fireworksecho
Thank you very much for your detailed review.
We are very happy to hear that Markus was able to answer all your questions and help you feel more comfortable with the bank transfer payment process. We understand that this payment method can feel unfamiliar when using it for the first time, so we are always happy to provide clear and patient assistance.
It is also great to know that your payment was confirmed without issues, your order was shipped successfully, and the package arrived with the products in excellent condition.
We truly appreciate your trust and support.
Kind regards
Fireworks Echo Support Team
En général
En général, j'ai éprouvé de la satisfaction, le site est organisé de manière compréhensible, ce qui permet de localiser les articles sans difficulté. Pour valider la commande et effectuer le paiement, les étapes sont simples. La livraison est intervenue après un court délai et le colis est arrivé dans un emballage résistant aux chocs. Au début, j'avais des incertitudes car l'expédition provenait d'Autriche. Mais la commande est complète et les produits possèdent les caractéristiques que j'attendais. Par conséquent, je suis satisfait de cet achat.
7 de julho de 2026
Resposta da Fireworksecho
Thank you very much for your detailed review.
We are very pleased to hear that you found our website easy to use and that the ordering process was simple. It is especially rewarding to know that your initial concerns about international shipping were replaced by a positive experience once your order arrived safely and as expected.
We truly appreciate your trust and are delighted that you are satisfied with your purchase. Thank you for choosing Fireworks Echo.
Kind regards
Fireworks Echo Support Team
Consegna nei tempi previsti e prodotti…
Consegna nei tempi previsti e prodotti davvero belli. Mi sono trovato bene, spero solo che per fine anno si organizzeranno allo stesso modo per le spedizioni.
18 de julho de 2026
Resposta da Fireworksecho
Thank you for your positive review.
We are very pleased to hear that your order arrived within the expected delivery time and that you were satisfied with the products. We always make every effort to ensure that orders are delivered on time, including during the busy end-of-year season, and we continuously work with our logistics partners to provide the most reliable service possible.
We truly appreciate your trust and support, and we look forward to serving you again.
Kind regards
Fireworks Echo Support Team
Hatte eine Bestellung aufgegeben und…
Hatte eine Bestellung aufgegeben und bisher kamen keinerlei Rückmeldungen bzgl des Versands und ans Telefon oder Email beantwortet auch niemand. Evtl kommt ja noch was aber ist voraussichtlich eine Betrugsseite...
20 de julho de 2026
Avaliação não solicitada
Keine Lieferung nach Bezahlung
Keine Lieferung nach Bezahlung. Fake Scam Shop. Sehen Sie selbst wenn Sie bestellen:
Nur SEPA Überweisung nach Irland möglich - Name des Begünstigten: Arden Jimena Kopie
IBAN: IE13 PPSE 9903 8093 1008 20
IBAN IE = Irland, nicht Österreich = Betrug! Alles klar? Leider ist mein Geld 76 Euro weg :(
2 de julho de 2026
Avaliação não solicitada
This is a fake shop located in Ireland
This is a fake shop located/registered in Ireland - don't send money, you will never receive any goods.
Edit:
Order number 3065, payment 57 Euro, no delivery. 3x habe ich per Mail urgiert KEINE Antwort. Wählt man die Telefonnummer auf deren Homepage +43 67870199541: kein Anschuss unter dieser Nummer.
Firma: FIREWORKS ECHO LTD (Registernummer: 16845662)Eingetragener Direktor / Inhaber: Akos Boldrin (geboren 1998, italienischer Staatsbürger)Sitz der Ltd: Bury St. Edmunds, England
Money = LOST
10 de junho de 2026
Avaliação não solicitada
Resposta da Fireworksecho
This review is false and contains multiple inaccurate statements.
The company "Fireworks Echo Ltd" mentioned in this review is not our company and has absolutely no connection with Fireworks Echo or our business. Fireworks Echo operates as an Austria-based online fireworks store under the long-established company Gruber Anita Ges.m.b.H., which has been active in the pyrotechnics industry since 1986 and expanded its services to private customers through fireworksecho.com in 2025.
The allegations that customers never receive their orders or that we do not provide support are also false. We successfully process and ship numerous orders every day to customers across Europe, and legitimate customer inquiries are handled by our support team.
We will continue to report false and defamatory reviews that are intended solely to damage our reputation.
Kind regards
Fireworks Echo Support Team
!!!!!
Is my comment false or is yours??? You are a lousy Scamming Company.You keep insisting that what I say is false, The Account Holder Name You provided Arden Jimena is completely fake. You lie to people claiming to be a reputable Company, but once you get the money You send nothing and then You Dissapear Forever.
7 de julho de 2026
Avaliação não solicitada
Vorsicht Betrug !nach Bezahlung kommt nichts mehr
Vorsicht Betrug !nach Bezahlung kommt keine Antwort mehr.einfach mal dort anrufen.nicht mal die Tel funktioniert!
jede gute Bewertung ist Fake und leider bemühen sie sich jede echte Beschwerde als falsch dazu stellen und von trustpilot löschen zu lassen.
Vorsicht BETRUG SCAM BETRUG SCAM
24 de junho de 2026
Avaliação não solicitada
Resposta da Fireworksecho
Diese Bewertung ist vollständig falsch und enthält unwahre Behauptungen.
Fireworks Echo bearbeitet und versendet täglich zahlreiche Bestellungen erfolgreich an Kunden in ganz Europa. Die Behauptung, dass nach der Zahlung keine Antwort mehr erfolgt, unsere positiven Bewertungen gefälscht seien oder wir berechtigte Beschwerden entfernen lassen würden, entspricht nicht der Realität.
Wir melden ausschließlich Bewertungen, die nachweislich gegen die Trustpilot-Richtlinien verstoßen oder falsche Tatsachenbehauptungen enthalten. Außerdem werden wir keinen Erpressungsversuchen oder falschen Bewertungen nachgeben, die lediglich darauf abzielen, unserem Ruf zu schaden.
Mit freundlichen Grüßen
Fireworks Echo Support Team
Tempi di consegna rispettati e buona…
Tempi di consegna rispettati e buona disponibilità per le informazioni. Mi sono trovato bene, servizio affidabile. Grazie ancora.
7 de junho de 2026
Resposta da Fireworksecho
Thank you for your positive review.
We are very pleased to hear that your delivery arrived within the expected time and that you appreciated the availability of our support team. Providing reliable service and clear communication is always very important to us.
We truly appreciate your trust and support.
Kind regards
Fireworks Echo Support Team
100% Arnaque
28 de maio de 2026
Avaliação não solicitada
Resposta da Fireworksecho
This review is completely false.
Fireworks Echo processes and ships orders successfully every day to customers across Europe. False accusations without any evidence do not reflect the reality of our service or our business operations.
We will also not give in to false reviews or attempts to damage our reputation through misleading statements.
Kind regards
Fireworks Echo Support Team
une honte
une honte, site frauduleux .
encaisse l'argent et après plus de nouvelle.
ne répond pas aux mails ni aux appels.
Pensez a repondre aux mails et ma commande 3094. Commande du 20/05/2026 et depuis rien du tout.
20 de maio de 2026
Avaliação não solicitada
Resposta da Fireworksecho
This review is false and contains misleading accusations.
We successfully process and ship many orders every day to customers across Europe. The claim that we “take the money” and then stop responding or shipping orders does not reflect reality.
All customer support requests are handled normally, and we will not give in to false reviews or attempts to damage our reputation with fabricated statements.
Kind regards
Fireworks Echo Support Team
questions about the fireworks
Dear Fireworks Echo Team,
I would like to order from your website, but I had a few questions. Actually, I wanted to send a message on your site, but that didn't work? Now, regarding the questions about the fireworks. How are you going to get the fireworks past customs and the post without them being held up and me getting a heavy fine?
Thank you in advance
Jules Temmerman
25 de abril de 2026
Avaliação não solicitada
Resposta da Fireworksecho
As mentioned in our previous reply, at the time of your message we were experiencing temporary issues with our contact form, which have now been resolved. We have since replied to all customer support requests normally.
Regarding your question, we regularly ship orders across Europe using reliable European logistics partners. Since Belgium is part of the European Union, there are no customs import procedures like with shipments coming from outside the EU.
Thank you again for your interest and for contacting us.
Kind regards
Fireworks Echo Support Team
I super cobra 20 sono eccezionali
I super cobra 20 sono eccezionali! Non li avevo trovati da nessuna parte e per questo ordine piccolino di prova è andato tutto bene e con un pacco molto generico e discreto. Comprerò ancora per capodanno e sicuramente un ordine molto piu grosso
13 de abril de 2026
Avaliação não solicitada
Resposta da Fireworksecho
Thank you for your great review.
We are very happy to hear that you were satisfied with your order and appreciated both the product quality and the discreet packaging. We always do our best to provide a reliable and professional service for every order, large or small.
We truly appreciate your trust and we look forward to serving you again for your next order.
Kind regards
Fireworks Echo Support Team
Scammer
Nach Bezahlung keine Info mehr, 2 mal versucht, per E-Mail was zu erreichen, keine Reaktion!
3 Wochen ist die Bestellung nun her..
Betrüger!
22 de abril de 2026
Avaliação não solicitada
Resposta da Fireworksecho
Diese Bewertung ist falsch.
Wir bearbeiten und versenden täglich zahlreiche Bestellungen erfolgreich an Kunden in ganz Europa. Die Behauptung, dass nach der Zahlung keinerlei Kommunikation oder Versand erfolgen würde, entspricht nicht der Realität.
Zusätzlich haben wir in letzter Zeit mehrere Fälle erlebt, in denen mit falschen Bewertungen versucht wurde, Druck auf unser Unternehmen auszuüben. Wir werden solchen Erpressungsversuchen nicht nachgeben.
Mit freundlichen Grüßen
Fireworks Echo Support Team
Scammer + Gute Bewertungen gekauft.
Erst schien alles gut zu laufen, Bestellbestätigung und Order zusammengepackt, es ist per E-Mail Bescheid gesagt worden, bis heute kein Versand und keine Reaktion.
Betrüger! Nicht bestellen.
Aha ihr seid also vertrauenswürdig? dann versendet die order: #2935
Deine Drohungen kannste dir sonstwohin stecken.
20 de abril de 2026
Avaliação não solicitada
Resposta da Fireworksecho
Diese Bewertung ist falsch.
Die hier beschriebenen Aussagen entsprechen in keiner Weise unserer Arbeitsweise. Wir stellen für jede Bestellung Versandinformationen bereit und bleiben jederzeit erreichbar. Es gibt keinen verifizierbaren Auftrag oder Supportkontakt, der zu dieser Darstellung passt.
Zudem haben wir Nachrichten erhalten, in denen versucht wurde, uns mit der Veröffentlichung falscher negativer Bewertungen unter Druck zu setzen, um Geld zu erlangen. Diese Erpressungsversuche wurden den zuständigen Behörden gemeldet und wir gehen darauf nicht ein.
Mit freundlichen Grüßen,
Fireworks Echo Team
Ho eseguito un ordineil 13 aprile con…
Ho eseguito un ordineil 13 aprile con un mio parente per poter fare divertire nostro figli ma purtroppo dopo il pagamento con bonifico sepa istantaneo sono spariti....ieri hanno inviato mail dove dicono di aver predisposto rimborso! Non capiamo il motivo di questo rimborso...probabilmente siamo stati truffati!!!!
19 de abril de 2026
Avaliação não solicitada
Resposta da Fireworksecho
We take accusations like this very seriously, but this review is completely false.
This appears to be the same individual posting repeated claims using different accounts. We have no verified order or communication matching what is described.
We categorically deny ever scamming anyone. Suggesting that we have deceived families or children is a very serious and unfounded accusation that does not reflect our business in any way.
We have also received messages attempting to extort money in exchange for not publishing false negative reviews. These actions have been reported to the relevant authorities and we do not engage with or give in to such behavior.
Kind regards,
Fireworks Echo Team
Mio padre si é fatto abbagliare dal…
Mio padre si é fatto abbagliare dal fatto che vendessero dei petardi quasi introvabili...e vederlo dispiaciuto perché é stato truffato da questo sito mi rattrista molto...purtroppo non rispondono alle mail e tantoneno al telefono, con l'acquisto da questo sito voleva far divertire me e mio fratello ma purtroppo é incappato in una truffa! State attenti non comprate...provare per credere!
18 de abril de 2026
Avaliação não solicitada
Resposta da Fireworksecho
We take accusations like this very seriously, but this review is completely false.
We have no verified order or communication matching what is described. Claims like these, especially when attempting to damage our reputation by portraying us as having scammed a vulnerable or elderly person, are particularly serious and completely unfounded. We have never scammed anyone, under any circumstances.
We have also received messages attempting to extort money in exchange for not publishing false negative reviews. We have reported these actions to the relevant authorities and will not tolerate or engage in such behavior.
Kind regards,
Fireworks Echo Team
Brutta esperienza!!!ho ordinato per un…
Brutta esperienza!!!ho ordinato per un importo di euro 158,00 non rispondono nemmeno alle mail...é una truffa bella e buona!!! Ovviamente ho denunciato alla polizia postale! TRUFFA
16 de abril de 2026
Avaliação não solicitada
Resposta da Fireworksecho
We take accusations like this very seriously, but this review is completely false.
We cannot find any verified order matching the details provided, nor any prior contact through our official support channels regarding this claim. In real cases, we are always available and responsive both before and after payment.
We have also received messages attempting to pressure us with threats of negative reviews in exchange for money. We consider this extortion and we do not engage with or give in to such behavior.
We remain fully available to assist any genuine customer and to provide clear proof of shipment and delivery when applicable.
Kind regards,
Fireworks Echo Team
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