I live in Hawaii so ordering anything is tough but shipping was super reasonable and prices were unmatched for OEM Vespa parts. I was shocked! I would always recommend Falan before any other online st... Ver mais
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Veja o que dizem as avaliações
They were closed when I purchased my products but they here was no reference on the web. Then once they reopened it took another 3 weeks until my purchase arrived even though I selected the fast sh... Ver mais
The part was sent exactly as described, dispatching pretty quickly (DHL were another matter, I will use NL post in future) but the part arrived and was exactly as described no surprises no fuss. A day... Ver mais
Gutes ersatzteil so war es mir möglich meinen Vespa Sitz zu retten und nicht wegzuwerfen. Der Verkauf und Versand war auch Super würde immer wieder bei dem Händler einkaufen.
Detalhes da empresa
Escrito pela empresa
Falan Parts is a Vespa specified parts webshop. We ship worldwide with an availability of more than 50.000 Vespa parts. We have a wide variety of parts, from unique brands to mainstream Piaggio parts.
Informações de contato
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 42% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bad communication and late drop off to…
Bad communication and late drop off to DHL. Not accurate with timeline shipping. I have ordered many times from them but will not order again as customer service is not good .
Amazing store for Vespa
I live in Hawaii so ordering anything is tough but shipping was super reasonable and prices were unmatched for OEM Vespa parts. I was shocked! I would always recommend Falan before any other online store
Excelent company and great products!
Habe zwei Bestellungen gemacht!
Habe zwei Bestellungen gemacht eine wurde Geliefert die andere nach mehrmaligen hin und her als nicht geliefert bestätigt bekommen. Seitdem warte ich auf die Lieferung. Da werde ich nicht nochmal was bestellen!
Gutes ersatzteil so war es mir möglich…
Gutes ersatzteil so war es mir möglich meinen Vespa Sitz zu retten und nicht wegzuwerfen. Der Verkauf und Versand war auch Super würde immer wieder bei dem Händler einkaufen.
Satisfied with the ordered items
Poor communication
They were closed when I purchased my products but they here was no reference on the web.
Then once they reopened it took another 3 weeks until my purchase arrived even though I selected the fast shipping via DHL
Good bit of kit
Wheel balancing not part or mounting?
Products arrived as ordered and undamaged, my only complaint is, I paid to have tires mounted on the wheels so I assumed they would also be balanced, they were not and I also don't see an option to add balancing. This resulted with me having to spend an additional $90 and drive 2 hours round trip to get them balanced, I emailed FALAN askin why the wheels were not balanced and I did not receive a response.
Good service.
It was my second purchase, No problems, good service. Also, the price of the Item bought was lower in comparison to other online stores that sell the same part.
Falan Parts, reliable staff
Falan Parts are reliable people, no inconvenient occurred with the goods purchased, delivered in reasonable time and no damage.
Until now I can count good experiences with them.
Good price. Good part.
That was not the quickest delivery, but maybe because of their vacation shut-down. Communication was good, and the delivered part was good too.
Top service !
Top service !
Without any problem returned and received other type ( the one we needed)
affordable and the right part came
affordable and the right part came, I am satisfied, I recommend it to everyone
Todo genial
Todo genial. Los productos y el envío bastante rápido. Repetiré sin duda
No reaction to several e-mails…
No reaction to several e-mails according to purchased parts which are not working.
Ik heb werkelijk nog nooit zo n slecht…
Ik heb werkelijk nog nooit zo n slecht bedrijf meegemaakt om een onderdeel terug te sturen die je betaald hebt en wat gewoon niet goed is , ook al staat op de site dat het geschikt is voor benodigde type ! Ben nu 2 weken bezig een retourlabel te krijgen en het enige wat je krijgt is het standaard K antwoordt wat automatisch wordt gestuurd
Resposta da falanparts.com
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