Paul, Ian and Aria from the customer service team were exceptional and incredibly kind. Bought the wrong size by mistake while holidaying in AU, and they offered to exchange them with 0 fuss in the UK... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
These slip-ons are horrible! Just received mine today and they will be used for nothing but slopping around the kitchen. They look like the kind of footwear old ladies (I am one) wear when they can't... Ver mais
Ich liebe sowieso Flipflops, aber diese hier sind tatsächlich bequemer wegen ihres Fußbettes und weil sie zwischen den Zehen nicht scheuern. Nach langem Gehen in der Stadt hatte ich trotzdem seitlich... Ver mais
A empresa respondeu
Had a pair of Archies for Christmas 2025. Only worn them since the warm weather and unfortunately the toe piece snapped I reached out to Archies customer care who, after a few emails, confi... Ver mais
A empresa respondeu
Detalhes da empresa
Informações de contato
456 High Street, 3564, Echuca, Austrália
- customerservice@archiesfootwear.com.au
- archiesfootwear.com.au
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing
Paul, Ian and Aria from the customer service team were exceptional and incredibly kind. Bought the wrong size by mistake while holidaying in AU, and they offered to exchange them with 0 fuss in the UK and were so helpful. Fabulously comfy flip flops and amazing customer service, 5⭐️
Super fast delivery & brliant product
Super fast delivery & brliant product - true to my runner size, the most comfortable flip flops I’ve ever worn as I normally can’t abide toe posts - no probs with Archie’s - will defo buy again
Resposta da Archies Footwear
Die bequemsten FlipFlops überhaupt!
Die bequemsten FlipFlops überhaupt!
Habe mittlerweile 2 Paar und dank des Fußbetts sind es die bequemsten Schuhe im Sommer :) Versand ist auch Ultra schnell und es gibt eine große Farbauswahl.
Resposta da Archies Footwear
We 🧡💛💙🤎💚 our Archie’s flip flops
We 🧡💛💙🤎💚 our Archie’s flip flops! The product is top notch and the customer service is great! Get hooked, and order EVERY color!!!
Resposta da Archies Footwear
These slip-ons are horrible
These slip-ons are horrible! Just received mine today and they will be used for nothing but slopping around the kitchen. They look like the kind of footwear old ladies (I am one) wear when they can't bend over to put on shoes. They are too wide and your foot slips around, making then somewhat dangerous. They are unattractive and overpriced. And the supposed higher arch is quite minimal.
Fantastic customer service
I am a repeat customer, and cannot fault the quality of the flip flops. Unfortunately with this order, the wrong product arrived (a forgivable mistake, human error!), I must say that I cannot fault the customer service! Paul, the gentleman I dealt with was so incredibly helpful! Highly recommend!
Resposta da Archies Footwear
Best flip flop ever!
Archie’s combine arch support with a flip flop that doesn’t flop off your feet! Wonderful choice of colours and great customer service. I’m buying more colours and recommending them to my friends!
Resposta da Archies Footwear
Very comfortable
Lots of choose, fast delivery and good quality. They are really comfy footwear.
Resposta da Archies Footwear
Top product
Top product. Mooi, zit zeer comfortabel. Ik heb ze de hele dag aan, laat de hond ermee uit etc. Klopt inderdaad dat je er lang met goede ondersteuning op kan lopen. Voelt licht, zit lekker om de voet en klappert niet als je bijvoorbeeld de trap afloopt. Voelt veilig en comfy. Inmiddels meer kleuren voor mijzelf en mijn gezin besteld. Ok prijs, fijne online klant journey.
Resposta da Archies Footwear
Excellent customer service and…
Excellent customer service and brilliant flip flops !
Archies are the most comfortable flip flops ever and the customer service has been brilliant - I had a postage issue and the team were so helpful in getting it resolved.
Highly recommend !
Resposta da Archies Footwear
Amazing customer service support
Amazing customer service support. Thank you Paul for trying to help me. The product itself was great. Amazing, light and soft for summer walk!
Resposta da Archies Footwear
These flip flops are dangerous - you can't just buy one pair!
Archies Flip Flops are just so comfortable and come in so many great colours, that you can't just buy one pair. I needed a pair of blue ones to replace some damaged ones from a different supplier. I found Archies, so thought I'd given them a go. Then I saw a pair in skyblue as well as navy. So I ordered two pairs. They came and they were great. So then I ordered another two pairs - peach and a olive green. Then my husband said he'd quite like a pair, so I ordered him a pair of grey ones, and then a pair of brown ones for me just accidentally fell into my online basket. Now I've seen the gorgeous coral and the great royal blue, but there's also the taupe... and the black ones I'd had for a while from elsewhere just don't feel right now.... ARCHIES ARE DANGEROUS! You can't order just one pair.... but you'll be pleased to have every pair you do...
Resposta da Archies Footwear
Bequemer, aber trotzdem kleine Blase
Ich liebe sowieso Flipflops, aber diese hier sind tatsächlich bequemer wegen ihres Fußbettes und weil sie zwischen den Zehen nicht scheuern. Nach langem Gehen in der Stadt hatte ich trotzdem seitlich unter dem Riemen eine kleine Blase, aber das gibt sich hoffentlich mit der Zeit.
Resposta da Archies Footwear
Really love my Archies
Really love my Archies, so pleased I found this brand, I have never felt my feet be so supported before by flip flops. Plus super quick delivery!
Resposta da Archies Footwear
Flip flops are overpriced
Flip flops are overpriced. They look and feel cheap.
Returns are NOT free and time consuming.
Resposta da Archies Footwear
Great Customer Experience
I had a mix-up with my order where I received a completely different pair of sandals instead of the navy blue slip-ons I originally ordered. Mistakes happen, but I was really impressed with how quickly and professionally Archies handled the situation.
After contacting support, Miah responded promptly and helped arrange a replacement order right away. The process was simple and stress-free, and I really appreciated how kind and understanding the team was throughout the whole experience. They even allowed me to keep the incorrect pair as a spare or gift, which was a very generous gesture.
Although the initial order had an issue, Archies went above and beyond to make things right. Excellent support and a great example of how a company should handle mistakes. I’m looking forward to receiving my new pair!
Resposta da Archies Footwear
I ordered 2 pairs
I ordered 2 pairs, the flip flop and the slide. I received two flip flops by accident. The customer service team, particularly Ken could not have been kinder or faster to respond and solve the issue. They are such comfortable shoes and I cannot wait to wear them for 2 weeks on holiday, best trip "buy!"
Resposta da Archies Footwear
Archies product and customer care are AMAZING
Had a pair of Archies for Christmas 2025. Only worn them since the warm weather and unfortunately the toe piece snapped
I reached out to Archies customer care who, after a few emails, confirmed that they would replace them, as well as giving me a 10% discount off future purchases
Exceptional after care and customer support - Big thank you to Annie in the CC team who I feel went above and beyond to help - Thank you
Love these flip flops... So comfortable and now with the added bonus of having confidence in their great customer care team
Would highly recommend
Resposta da Archies Footwear
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I can’t say enough great things about Archies’ customer service! I accidentally ordered the wrong size, and after reaching out, Paul responded almost immediately. He was incredibly kind, professional, and took care of updating my order before it even shipped, saving me the hassle of exchanging it later.
The communication was fast, clear, and genuinely customer-focused. It’s so refreshing to experience service from someone who truly wants to help. Paul turned my mistake into one of the easiest customer service experiences I’ve ever had.
If this is how Archies treats their customers before they even receive their order, I have no doubt I’ll be a customer for years to come. Thank you, Paul, and thank you, Archies, for going above and beyond! Highly recommend! 👏💙
Resposta da Archies Footwear
The sizing I ordered was too big…
The sizing I ordered was too big however they made the exchange process so easy for me. I love these sandles they are super comfy! They have a great team!
Resposta da Archies Footwear
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.