Company activity

Updated 10 hours ago

This page gives you a detailed overview of how Boots has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: August 2023.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

2,794

Verified

93,357

Invited

0

Redirected

0


Total reviews from the past 12 months

96,151

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Boots got its reviews in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Profile merges

How many profile merges happened in the past 12 months

23 April 2025

One profile merged into Boots because of rebranding.

Boots's TrustScore became 4.1 after this profile merge (previously 4.1).

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23 September 2024

One profile merged into Boots because it was about an identical domain.

Boots's TrustScore became 1.7 after this profile merge (previously 2.2).

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New reviews by star rating

How many new reviews (distributed by star rating) Boots got each month in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Reply behavior

How Boots replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 24 hours or less.

  • Has replied to 89% of their negative reviews.

Boots’s flagging activity

How frequently Boots flagged their reviews in the past 12 months

Boots hasn’t flagged any reviews in the past 12 months.