Company activity
Updated 14 hours ago
This page gives you a detailed overview of how 1&1 - Internet & Mobilfunk has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: September 2014.
Confirmed details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Bank account
Bank account registered during subscription process
Pays to access extra Trustpilot features.
Asks their customers for reviews — whether positive or negative.
Review sources
Where reviews have come from for the past 12 months
Organic
2,882
Verified
38
Invited
38
Redirected
0
Total reviews from the past 12 months
2,958
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How 1&1 - Internet & Mobilfunk got its reviews in the past 12 months
Profile merges
How many profile merges happened in the past 12 months
14 July 2026
6 profiles merged into 1&1 - Internet & Mobilfunk because they were about identical domains.
1&1 - Internet & Mobilfunk's TrustScore became 2.2 after this profile merge (previously 2.2).
List of profilesReply behavior
How 1&1 - Internet & Mobilfunk replied to negative reviews in the past 12 months
1&1 - Internet & Mobilfunk’s flagging activity
How frequently 1&1 - Internet & Mobilfunk flagged their reviews in the past 12 months
What's a flagged review?
1&1 - Internet & Mobilfunk may flag a review if they think it's in breach of Trustpilot's guidelines.
1&1 - Internet & Mobilfunk selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- 1&1 - Internet & Mobilfunk flagged 388 of their reviews a total of 389 times.
- 2% of those cases turned out to be invalid.
*Data doesn’t include the 28 flagged reviews that Trustpilot is currently investigating.
What happened to the 388 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
41
Reviews removed from trustpilot.com
347
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by 1&1 - Internet & Mobilfunk
9
Reviewer resolved the breach of Trustpilot's guidelines
32
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
347
Reviewer didn't resolve the breach of Trustpilot's guidelines