Company activity

Updated 18 hours ago

This page gives you a detailed overview of how Younited Italia has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Basics
Star rating
Replies
Flagging

Claimed their Trustpilot profile: April 2016.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Star distribution by review source

How star ratings differ by review source from the past 12 months

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New reviews by star rating

How many new reviews (distributed by star rating) Younited Italia got each month in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Reply behavior

How Younited Italia replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 24 hours or less.

  • Has replied to 99% of their negative reviews.

Younited Italia’s flagging activity

How frequently Younited Italia flagged their reviews in the past 12 months

What's a flagged review?

  • Younited Italia may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Younited Italia selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Younited Italia flagged 51 of their reviews a total of 53 times.
  • 56% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

8

16%

4-star

2

4%

3-star

2

4%

2-star

1

2%

1-star

38

74%

What happened to the 51 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

31

Reviews removed from trustpilot.com

20

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Younited Italia

29

Reviewer resolved the breach of Trustpilot's guidelines

2

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

20

Reviewer didn't resolve the breach of Trustpilot's guidelines

0