Company activity

Updated 14 hours ago

This page gives you a detailed overview of how Fever has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: September 2018.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

15,011

Verified

4

Invited

43,143

Redirected

0


Total reviews from the past 12 months

58,158

Star distribution by review source

How star ratings differ by review source from the past 12 months

Filter by

Reviews over time

How Fever got its reviews in the past 12 months

Filter by
Aug-OctNov-JanFeb-AprMay-Jul

New reviews by star rating

How many new reviews (distributed by star rating) Fever got each month in the past 12 months

Filter by
Aug-OctNov-JanFeb-AprMay-Jul

Reply behavior

How Fever replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 2 weeks or less.

  • Has replied to 77% of their negative reviews.

Fever’s flagging activity

How frequently Fever flagged their reviews in the past 12 months

What's a flagged review?

  • Fever may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Fever selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Fever flagged 219 of their reviews a total of 219 times.
  • 89% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

1

<1%

3-star

2

<1%

2-star

6

3%

1-star

210

96%

*Data doesn’t include the 12 flagged reviews that Trustpilot is currently investigating.

What happened to the 219 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

201

Reviews removed from trustpilot.com

18

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Fever

195

Reviewer resolved the breach of Trustpilot's guidelines

6

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

18

Reviewer didn't resolve the breach of Trustpilot's guidelines

0