Events from the AAISP network from the last few months on a scrollable timeline. Mouseover for brief details, click incident to view the full post.
We'll be performing routine overnight software upgrades on our pool of LNSs and BGP routers, starting Thursday 9th October. One LNS will be done per night, and this involves moving lines between the LNSs and upgrading when lines have been moved off. Customers may see a PPP drop and reconnect in the early hours of the morning as this work is carried out.
Upgrades to our BGP routers will also happen overnight but should have little to no impact. Resolution: This work has been completed.
Between 5AM and 5:30AM we saw a reasonable number of BT SoGEA lines drop for around 100 seconds and reconnect.
They only dropped off once, but over a period of around 30 minutes we saw a few hundred drop and reconnect. As far as we can see the only common factor is that they are BT SoGEA lines. We don't have any planned work notifications for work on this scale, and the sites are dotted around the country.
This is only relevant to customers who run their own authoritative DNS servers and use our secondary-dns.co.uk as an additional nameserver.
Overview: We run a "secondary" DNS service for customers where they run the master DNS server and we are secondary slaves. We have a project underway that involves migrating all our authoritative DNS services to a new platform. As part of this we are needing to disable some of the automation we do for adding and updating the customer's master IP address automatically.
The change: From June 17th, If you run your own master DNS server for your domain(s) and secondary-dns.co.uk is a slave, if you change the IP address of your master you will need to contact support@aa.net.uk to request us to update our side.We have more information about our Authoritative DNS project on our Support Site: https://support.aa.net.uk/New_Authoritive_DNS