GLPI is a Free Asset and IT Management Software package, Data center management, ITIL Service Desk, licenses tracking and software auditing.
A simple, web based CMDB & IT Service Management tool
Znuny is a free, open-source, and versatile web-based ticketing system for Customer Service, Help Desk, IT Service Management, and more. It is built for transparency and long-term sustainability and is highly tailorable to your organization's needs.
Self-hosted, open-source work management platform and Jira alternative (AGPL v3).
FusionInventory plugin for GLPI
ServiceNow MCP server: 500+ tools and 26 AI capabilities for any AI (Claude, ChatGPT, Gemini, Cursor, Copilot). Multi-transport (stdio, SSE, HTTP), A2A, dynamic schema discovery, read-only by default. Free and source available. Part of the NowAIKit suite.
A completely free ITSM tool
Ansible Collection for ServiceNow ITSM
NeatLogic is a progressive ITOM platform offering ITOM solutions for users of various types and sizes. It includes features like ITSM, CMDB, continuous integration, knowledge base, automation, reporting, and inspections. The platform is in active development, with upcoming additions of development and project management functionalities.
Companion repository to "Governed Agentic AI in IT Service Management" (IEEE Software, 2026). Tool contracts, OPA policies, evidence schemas, and test incidents for governed agentic ITSM
Open source RMM for workstation management: inventory, software and OS deployment, patch management, remote control and compliance for Windows, Linux and macOS. Self-hosted or SaaS hosted in France.
Configuration management database system of InnoGames
Enterprise PowerShell & VBScript suite for Active Directory automation, ITSM-aligned provisioning, security hardening, and digital forensics - built for Windows Server and workstation environments by a Senior IAM Analyst with a focus on accuracy, scalability, and compliance.
API driven, integrated configuration management
Felicity is an open soure integrated platform that allows convergence of Service Management, Operations Management, Asset Management into a versatile IT Service framework. The system has an internal workflow engine that powers IT Service Management methodologies covering the area of Request, Incident, Problem and Change Management.
Autonomous IT service desk built entirely on Microsoft 365 — Copilot Studio, Power Automate, and SharePoint. Ticket → triage → approve → execute, no per-seat SaaS fees. Microsoft Agent Academy Hackathon winner.
ITAM OPEN SOURCE
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