Last updated:
June 18, 2026
This Privacy Policy includes important information about your personal data and we encourage you to read it carefully.
The data controller is Yospace Technologies Ltd (Yospace).
Yospace is a technology company that specialises in Dynamic Advertisement Insertion (DAI) for digital video, registered in England and Wales. Registration number: 04494783. Our registered address is: Church House, 18-20 Church Street, Staines-upon-Thames, Surrey TW18 4EP, UK.
If you have any questions about this Privacy Policy, you can contact us by writing to us at the above address, or by emailing mydata@yospace.com
There are several ways we may collect information about you. These include:
We may also collect information about you if you consent to the use of cookies when using our website.
This can include the following: name, location (city and office location), phone number, email address, job title, company name, company address, geographical location of where you accessed our website, information about how you use/interact with our website, information from cookies (if you have consented to their use) and information about your computer or other electronic device (tablet and browser type).
For more information on our use of cookies, visit our Cookies Policy here: https://www.yospace.com/policies.
Yospace respects your data and has taken appropriate technical and organisational measures to ensure we have mitigated against such risks as loss or unauthorised access, destruction, use, modification or disclosure of data.
Yospace does not collect special category data as a matter of course.
Your information is used to process your purchases, deliver our services and contact you, as well as to improve the website experience for our users.
When you enter into business with us, we may collect the following information: name, phone number, email address, address, billing address, company name, VAT number (if applicable), job title. If you don’t provide this information, you won’t be able to purchase from us or enter into a contract with us. In these instances, we process your personal data because it is necessary for the performance of a contract with you, or in order to take steps at your request to enter into a contract.
When you share your details with us, either through a scanned badge at a relevant industry event or by providing a business card, we may collect the following information: name, phone number, email address, address, company name, job title.
Once a contract has been entered into and/or you have shared your details we may send you marketing communications relating to the product(s) you have purchased and relevant industry events. In these instances, processing is performed on the basis of assumed consent because you have shown legitimate interest. This will continue until such time that you withdraw consent.
When you send us an enquiry or visit our website, you can opt in to receive marketing communications in relation to our products and services by ticking the relevant boxes. We will then send you the relevant marketing communications until such time that you remove your consent. In these instances, processing is performed on the basis of your consent.
We may collect your data from a third-party data service and email you about our products or services. We will only do this when we have deemed that we have a legitimate reason to do so for business, based on factors such as the company you work for, your department, and job title. In these instances, processing is performed on the basis of legitimate interest.
We will only share your data with third parties for the purposes of delivering our services, fulfilling any contracts we enter with you, where required by law or to enforce our legal rights.
Yospace will not disclose your details to third parties for the purpose of receiving communications from those third parties, including relevant business information, unless you specifically opt-in to this type of communication.
Only when necessary to deliver our services and run our business, we share your information with various providers who will act as data processors. These include:
Yospace will only disclose your information to print and fulfilment companies who are conducting business on Yospace's behalf and only for an agreed purpose, such as trade show flyer distribution, operational mailings or marketing mailings.
Yospace will share your information when required to do so in order to comply with a common law or statutory obligation. For example, this may include information surrounding criminal acts or threats to public security.
Only when necessary to deliver our services and run our business, we share your information with providers outside the EEA who will act as data processors. These include:
Other than these cases, Yospace will not transfer your personal data to any country outside the United Kingdom or EEA.
We will keep hold of your data for no longer than necessary. The length of time we retain it will depend on any legal obligations we have, the nature of any contracts we have in place with you, the existence of your consent or our legitimate interests as a business.
When you purchase a product or service from us, we retain that information for the duration of the period during which we are contracted to work with you, then for as long as there is a legitimate business interest reason to do so (for example, if you are likely to be at relevant industry events that we attend). We retain that information for a period of six years following the end of the financial year during which you purchased from us. It is our legal obligation to keep these records for tax purposes. We will retain your information beyond six years if there is a legitimate business reason to do so. When that reason is no longer applicable we will delete your information within 12 months.
Unless you provide consent for future contact during your enquiry, we will keep your information for as long is required to respond and complete your enquiry, and then for as long as there is a legitimate business reason to do so (for example, if you are likely to be at relevant industry events that we attend) and for a further 12 months, before deleting your information.
We carry out profiling activities within the meaning of Article 4(4) UK GDPR / EU GDPR. This involves the automated processing of personal data to evaluate certain personal aspects relating to you — in particular to analyse or predict aspects of your professional interests, behaviour, and suitability as a prospective customer.
The categories of personal data used for profiling purposes include:
The lawful basis for this profiling is our legitimate interests under Article 6(1)(f) UK GDPR / EU GDPR, specifically our interest in identifying and engaging prospective customers who are likely to benefit from our products. We have carried out a Legitimate Interests Assessment documenting this basis, a copy of which is available on request.
We do not carry out solely automated decision-making within the meaning of Article 22(1) UK GDPR / EU GDPR — that is, decisions based solely on automated processing which produce legal effects concerning you or which similarly significantly affect you.
Automated processing (including lead scoring and segmentation) is used to inform and support the decisions of our sales and marketing personnel, but meaningful human review is applied before any material decision is taken in relation to any individual data subject. Accordingly, Article 22 does not apply to our processing.
Should our processing practices change such that solely automated decision-making within the scope of Article 22 is introduced, we will update this policy and implement the required safeguards, including the right to obtain human intervention, to express a point of view, and to contest the decision.
You have the right under Article 21 UK GDPR / EU GDPR to object at any time to the processing of your personal data for profiling purposes. Where you exercise this right, we will cease processing your personal data for profiling and outreach purposes, and will record your objection in our suppression records to prevent future processing.
To exercise your right to object, please contact our privacy team at: mydata@yospace.com.
We will acknowledge and action your request within 5 business days.
Subject to certain limitations, you have the right to:
If you have concerns or questions over the collection, storage or processing of your data, you are encouraged in the first instance to contact a Yospace member of staff on +441784466388.
Alternatively, you can write directly to our Marketing & Communications representative at:
Marketing & Communications, Yospace, Church House, 18-20 Church Street, Staines-upon-Thames, Surrey TW18 4EP.
mydata@yospace.com
You also have the right to lodge a complaint with a supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO). Contact details for the ICO are available here.
Last updated:
March 22, 2023
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