North Highland helps businesses move from strategy to reality, taking a pragmatic and practical approach to build solutions that work and create impact that lasts. As the world’s leading change and transformation consultancy, our award-winning services – powered by a combination of talent and technology – turn client visions into real, measurable value.
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Congrats to CEO Anthony Shaw on joining the Forbes Business Council, where he'll share leadership and business strategy insights - stay tuned!
We’re glad to welcome Anthony Shaw, Global CEO and Member of North Highland, to Forbes Business Council! Anthony brings valuable experience in leadership, strategy, and business growth to our community. Forbes Business Council is an invitation-only organization for successful business leaders and innovators. https://hubs.li/Q04yb0cx0
What’s the thing every BA gets wrong early on? Bilal, a Senior Business Analyst for North Highland, was one of eight selected from across numerous industries – competition was stiff! The judges called out his work on complex, large-scale digital transformation programmes, and the time he spends developing other BAs through peer mentoring and we couldn’t be prouder. Well done Bilal! https://lnkd.in/e4Uj8tSX
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Three days at the Georgia Rural Health Association Annual Conference on St. Simons Island, and the energy was something to experience. Lots of educational sessions and connecting across multiple areas of the state’s rural health landscape. Georgia's Rural Health Transformation Program (GREAT Health) includes 116 subrecipients, including 93 hospitals, supporting 126 counties. The projects will make an immediate difference: transportation for people in mental health crisis to reach treatment, regional transportation for rural nursing homes, and OB carts for rural hospitals. The State Office of Rural Health, an institution in Georgia for its longstanding impact, continues to be a leader in this space. One example: a project bringing trauma care training and education to rural communities and building a sustainable network and database of instructors. I also appreciated hearing the state's update on Georgia CareConnect, the Medicaid Enterprise System Transformation (MEST) project. The Department of Community Health shared how much the feedback from providers during testing will shape the rollout and thanked the attendees for their support with that effort. A full agenda, and a thoughtful one. I was grateful to attend the conference with my colleague, Kate Breslin, who is part of the North Highland team supporting Georgia's MEST work with a focus on change management, program management, and testing. We both especially appreciated the warm welcome from Lloyd Sirmons and Nita Ham who made us feel connected to the community. This is a group that has been building relationships for years, and it shows. And they’re also investing in the future, with many medical schools represented at the conference, and a strong showing of student posters from the next generation of rural health professionals. One evening the conference hosted a reception at the historic St. Simons Lighthouse, built in 1872 and still standing watch over the coast. A fitting backdrop for conversations about what it takes to keep rural communities strong for the long haul. This is what On the Ground looks like. The work, the people, and the culture of the places we go. Next stop: Carson City, NV to workshop opportunities to enhance and strengthen the state's provider network. #RuralHealth #OnTheGround #GRHA2026 #PublicHealth #NorthHighland
Rolling out AI without changing how work gets done won’t get you far. “If the work doesn’t change, the outcomes won’t either”. CEO Anthony Shaw makes that case in a new feature from leadership speaker Adam Mendler on redesigning work for AI. He splits work into three categories - supporting, core, and strategic, and says each one calls for a different approach. Get his full breakdown and see how other CEOs are tackling the same challenge, on our newsroom. https://lnkd.in/e-uNdc5Y
Great conversation from our own Eric Hilton and Zach Vinduska on ETA's Stop Requested podcast, digging into AI adoption, data governance, and the shadow AI risk transit agencies can't ignore. Give it a listen.
In the second installment of 𝑺𝒕𝒐𝒑 𝑹𝒆𝒒𝒖𝒆𝒔𝒕𝒆𝒅’𝒔 AI Roundtable series, ETA CEO John Maglio joins hosts Levi M. and Christian G. Londono, MBA, along with Eric Hilton and Zach Vinduska of North Highland, to discuss what AI adoption means for cybersecurity, data privacy, and trust inside transit agencies. 🗨️ The conversation explores new attack surfaces created by AI, practical guardrails for employees, enterprise versus public AI tools, data governance, monitoring and human review, and the risks of “shadow AI” developing outside IT oversight. The group also discusses what agencies should ask technology vendors, how AI can strengthen cybersecurity as well as create new vulnerabilities, and what transit leaders can do now to adopt AI more safely. Thank you Eric and Zach for lending your deep experience and knowledge to the discussion this week! 🤝 #TransitPodcast #TransitAI 𝐒𝐞𝐞 𝐛𝐞𝐥𝐨𝐰 𝐭𝐨 𝐥𝐢𝐬𝐭𝐞𝐧 𝐭𝐨 𝐭𝐡𝐢𝐬 𝐞𝐩𝐢𝐬𝐨𝐝𝐞 𝐨𝐧 𝐲𝐨𝐮𝐫 𝐟𝐚𝐯𝐨𝐫𝐢𝐭𝐞 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦! 🔗
What happens when change management is built for projects, but your delivery model never stops? Change debt happens. See our perspective: https://lnkd.in/d7gynfGa
Confession: We were mid-presentation on our AI tooling strategy when one of our AI partners announced a pricing change. The strategy on the screen was out of date before we'd finished presenting it. AI has forced us all to learn how to turn on a dime, we've felt it and so have our clients. But we knew that before we could help anyone else, we needed to learn on ourselves. That's why we quietly turned North Highland into AI Customer Zero. This ebook is what we took away from the years-long experience: what we'd do again, what we wouldn't, and what we'd tell you to skip entirely. https://lnkd.in/eG55qyrc