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Platform
Overview
The B2C CRM
Discover how the Klaviyo CRM, built for your business, can help you create lasting customer relationships.
Klaviyo AI (K:AI)
Klaviyo Marketing
Klaviyo Service
Klaviyo Analytics
Klaviyo Data Platform
CHANNELS
Omnichannel marketing
AI, data, and channels working as one
Email marketing
SMS marketing
RCS for Business
Mobile app marketing
WhatsApp marketing
Social marketing
TOP PRODUCTS + FEATURES
Composer
Preview
Customer Agent
Customer Hub
Helpdesk
Personalization
Advanced Klaviyo Data Platform
Segmentation
Reviews
Email templates
KLAVIYO FOR
Retail + ecommerce
Restaurant marketing
Wellness
Enterprise
Partners
Developers
SPOTLIGHT
The Klaviyo omniverse
One platform. Every channel. Real results.
Composer
Audit and create flows + campaigns from a prompt
Customer Agent
Support + sell with AI powered by your data
New features
Get more personal on more channels.
K:BOS Recap
Here’s what happened at K:BOS 2026
Apps & Integrations
KLAVIYO APP MARKETPLACE
Explore apps
Integrate with 350+ apps to seamlessly connect all of your data to Klaviyo
Integration benefits
Our apps make it simple to integrate your entire tech stack
Advertising
Shipping
Point of sale
Loyalty
Subscription
View top apps and integrations
Developers
Create apps and integrations to grow your business using Klaviyo’s APIs
Getting started
Developer guides
API docs
Resources
The Klaviyo Power Up
Your all-in-one success center with answers, resources, and community to keep you growing
Help center
Academy
Community
Developers
Support
Support overview
Onboarding and support resources to get the most out of Klaviyo
Professional services
Enterprise and professional support packages and services
Partner directory
Explore partners to work with
Discover more
Case studies
Learn from customers who have grown with Klaviyo
Blog
Industry news and growth strategies
Guides and reports
Best practices, strategic guidance, and benchmark reports
Events
Join us at our flagship conference K:BOS and other events throughout the year
Trust center
Trust and security information
Free Tools
AI prompt library
Email marketing templates
2026 Marketing calendar
Email subject line generator
Email & SMS ROI calculator
K:BOS 2026
Register for the B2C event of the year (September 9-10)
What’s New
Pricing
United States -
EN
Deutschland -
DE
Australia -
EN
United Kingdom -
EN
Singapore -
EN
España -
ES
France -
FR
Italia -
IT
Log in
Sign up
Get a demo
Platform
Overview
The B2C CRM
Discover how the Klaviyo CRM, built for your business, can help you create lasting customer relationships.
Klaviyo AI (K:AI)
Klaviyo Marketing
Klaviyo Service
Klaviyo Analytics
Klaviyo Data Platform
CHANNELS
Omnichannel marketing
AI, data, and channels working as one
Email marketing
SMS marketing
RCS for Business
Mobile app marketing
WhatsApp marketing
Social marketing
TOP PRODUCTS + FEATURES
Composer
Preview
Customer Agent
Customer Hub
Helpdesk
Personalization
Advanced Klaviyo Data Platform
Segmentation
Reviews
Email templates
KLAVIYO FOR
Retail + ecommerce
Restaurant marketing
Wellness
Enterprise
Partners
Developers
SPOTLIGHT
The Klaviyo omniverse
One platform. Every channel. Real results.
Composer
Audit and create flows + campaigns from a prompt
Customer Agent
Support + sell with AI powered by your data
New features
Get more personal on more channels.
K:BOS Recap
Here’s what happened at K:BOS 2026
Apps & Integrations
KLAVIYO APP MARKETPLACE
Explore apps
Integrate with 350+ apps to seamlessly connect all of your data to Klaviyo
Integration benefits
Our apps make it simple to integrate your entire tech stack
Advertising
Shipping
Point of sale
Loyalty
Subscription
View top apps and integrations
Developers
Create apps and integrations to grow your business using Klaviyo’s APIs
Getting started
Developer guides
API docs
Resources
The Klaviyo Power Up
Your all-in-one success center with answers, resources, and community to keep you growing
Help center
Academy
Community
Developers
Support
Support overview
Onboarding and support resources to get the most out of Klaviyo
Professional services
Enterprise and professional support packages and services
Partner directory
Explore partners to work with
Discover more
Case studies
Learn from customers who have grown with Klaviyo
Blog
Industry news and growth strategies
Guides and reports
Best practices, strategic guidance, and benchmark reports
Events
Join us at our flagship conference K:BOS and other events throughout the year
Trust center
Trust and security information
Free Tools
AI prompt library
Email marketing templates
2026 Marketing calendar
Email subject line generator
Email & SMS ROI calculator
K:BOS 2026
Register for the B2C event of the year (September 9-10)
What’s New
Pricing
Search
United States -
EN
United States -
EN
Deutschland -
DE
Australia -
EN
United Kingdom -
EN
Singapore -
EN
España -
ES
France -
FR
Italia -
IT
Sign up
Get a demo
Log in
Home
/
Customer experience audit
Ready to transform your customer relationships?
HISTORY OF CRM
Why Klaviyo built a CRM for B2C
DEFINITIONS
What is a B2C CRM?
INSIGHTS
The B2C CRM Playbook