Top Operations & Support Jobs in San Francisco, CA

Own mobile in-app integration onboarding and health, resolve complex technical escalations across platforms, APIs, reporting systems, and SDKs, and use SQL, Excel, and AI tools to analyze data, automate workflows, identify recurring issues, and improve operational efficiency. Partner cross-functionally with Account Management, Product, and Engineering while communicating root causes and driving resolutions.

Lead Hebbia’s business operations as a team of one, overseeing board preparation, company planning, pricing and consumption economics, GTM analytics, and resource allocation. Build financial and customer-unit-economic analyses, guide pricing and deal decisions, coordinate planning and QBRs, and turn executive recommendations into operating changes. Partner closely with Finance, Product, Engineering, Sales, and Marketing while influencing strategic investments, margins, headcount, and commercial policies.

Provides administrative and operational support for Wells Fargo’s District Branch Network, including timecard approvals, workforce planning, deliverable tracking, report preparation, expense management, calendar and itinerary coordination, interview scheduling, requisition support, and customer assistance. The role requires strong organization, communication, multitasking, confidentiality, and Microsoft Office skills while supporting branches in Concord and San Leandro on a hybrid schedule.

Build and scale Gusto’s Growth operations function by identifying high-leverage opportunities, applying attribution, LTV, and experimentation rigor, and creating shared planning and prioritization mechanisms across Growth, Product, and GTM. Serve as a strategic advisor to leadership, automate operating workflows with AI, align teams around shared outcomes, and potentially build and lead a team as scope expands.

Supports financial partnership operations across banking, payment, and financial institution partners. Responsibilities include partner onboarding and due diligence, regulatory and scheme requirement tracking, escalation triage, process improvement, cross-functional change management, reporting, partner governance, scorecards, QBRs, and operational dashboards. The role helps expand into new markets while maintaining compliance, efficiency, and strong partner relationships.

Advises zone and district parts and service managers across an assigned California territory. Drives revenue growth, KPI attainment, program execution, process integration, training, coaching, reporting, business planning, and resolution of operational challenges involving warranty, customer retention, EV compliance, and service initiatives. The role requires frequent field travel, automotive fixed-operations expertise, relationship management, and the ability to legally operate a motor vehicle.

Lead the company’s macOS environment as an onsite individual contributor. Manage the full Apple device lifecycle, Jamf administration, endpoint security, employee support, identity and access workflows, and office connectivity. Build secure automations using Python, shell scripting, APIs, webhooks, and AI tools. Administer Slack and integrations with Rippling, Google Workspace, and Jamf while improving onboarding, offboarding, compliance, documentation, and incident-response processes.

Investigates and resolves complex, high-severity property claims, including coverage decisions, on-site damage assessment, repair appraisals, payments, vendor coordination, and policyholder support. Manages high-exposure claims independently, identifies suspicious losses, supports catastrophe operations, certifies contractors, and mentors property team members. The role requires advanced claims knowledge, negotiation skills, licensing, strong communication, and extensive property claims experience.

Own and optimize revenue operations systems, workflows, lead routing, forecasting, territories, segmentation, and GTM data governance. Build dashboards and analytics for pipeline, conversion, productivity, bookings, and forecast accuracy. Partner with Sales and other GTM teams on planning, deal support, pricing workflows, and strategic programs. Evaluate tools, improve system health, and collaborate with Data and Analytics on AI-enabled efficiency solutions.

Own global business operations workflows, including the Global Fonts Program and Player Data Compliance initiatives. Coordinate studios and corporate teams across Legal, Privacy, Procurement, Publishing, and Engineering. Maintain compliance records, contracts, approvals, and risk-tracking systems; manage vendor proposal workflows; optimize operational processes using tools such as Airtable, Jira, Confluence, and generative AI. Provide project management support for software migrations, tool rollouts, and M&A integration initiatives.