AppleCare One. A new way to cover multiple Apple products in a single plan for less.
AppleCare
Handled with AppleCare.
AppleCare offers one‑stop support and service for all your Apple products — from the people who know them best. Get easy, fast repairs for accidents like drops and spills. A replacement if your iPhone, iPad or Apple Watch is lost or stolen. And 24/7 priority care with just a chat, call or tap.1
Whether you cover your Apple products individually with AppleCare+ or protect multiple products with AppleCare One, you’ll get the peace of mind that comes with great care.2, 3
AppleCare+ benefits are separate from and in addition to the rights provided under Apple’s Limited Warranty and applicable consumer protection laws.*
Turn to us when accidents happen.
Stay protected through life’s ups, downs, and even drops. Get quick, Apple‑certified repairs — many issues can be resolved the same day.4, 5
Stay above water with liquid damage coverage.
Liquid damage is covered as part of accidental damage protection. So now you won’t have to stress over spills and splashes.
Battery coverage, built‑in.
AppleCare covers battery replacements at no extra charge if the capacity drops below 80 per cent.
Get a replacement if your iPhone, iPad or Apple Watch is lost or stolen.
With AppleCare+ with Theft and Loss, you get up to two claims per year. Or choose AppleCare One and get up to three total claims per year.6
Connect with an expert at any time.
Get answers to your questions and support for all your hardware and software needs 24/7. Contact us via text, the Apple Support app, phone, online, or in person at the Apple Store.
AppleCare One
One plan for all your
Apple products.
Cover everything together in one convenient plan for more value and flexibility — with all the benefits of AppleCare+.
Protect multiple products in the same plan. Start with coverage for up to three of your devices on your Apple Account for one low monthly price.
Enjoy the ultimate peace of mind. Get unlimited coverage against accidents like drops and spills. Up to three annual claims of theft or loss for iPhone, iPad and Apple Watch. And automatic coverage when you upgrade to the latest model with Apple.
Add devices you already own. Easily add devices after you sign up, straight from your iPhone, iPad or Mac, including most that are less than four years old and in good working condition.
Plans
Peace of mind in every plan.
Both plans offer great coverage for the products you love.
AppleCare+ and AppleCare One offer quick and convenient repair options with low excess fees.4
Same‑day service
Get repairs as soon as the same day at the Apple Store or with an Apple Authorised Service Provider.
Express Replacement Service
Request a replacement iPhone, and we’ll send it to you so you don’t have to wait for a repair.7
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorised Service Providers worldwide.
Repairs for damaged screens or back glass
Damaged displays, back glass or Ceramic Shield can be repaired as often as you need for a low fee — often in the same day.8
£25 excess fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, anytime you need, with a flat fee.
£79 excess fee
Replacements for theft and loss
AppleCare+ with Theft and Loss covers up to two claims per year. And AppleCare One covers up to three total claims per year for iPhone, iPad and Apple Watch.6
£109 excess fee
Replacement battery service
If your iPhone battery holds less than 80 per cent of the original capacity, it’s covered.
No additional fee
Repairs by post
Send in your device with a delivery kit and prepaid label from Apple.
AppleCare+
Cover your Mac
From . until cancelled.
Unlimited repairs for accidents like drops and spills
AppleCare+ and AppleCare One offer quick and convenient repair options with low excess fees.4
Express Replacement Service
Request a replacement iPad, and we’ll send it to you so you don’t have to wait for a repair.7
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorised Service Providers worldwide.
Repairs for damaged screens
Damaged screens can be repaired as often as you need for a low fee — often in the same day.
£25 excess fee
Repairs for other accidental damage
Other accidents like liquid damage are covered, anytime you need, with a flat fee.
£79 excess fee
Replacements for theft and loss
AppleCare+ with Theft and Loss covers up to two claims per year. And AppleCare One covers up to three total claims per year for iPhone, iPad and Apple Watch.6
£99 excess fee
Replacements for iPad accessories
Damaged iPad accessories like Apple Pencil or an Apple‑branded keyboard can be replaced for a small fee.
£25 excess fee
Replacement battery service
If your iPad battery holds less than 80 per cent of the original capacity, it’s covered.
No additional fee
Repairs by post
Send in your device with a delivery kit and prepaid label from Apple.
AppleCare+ with Theft and Loss
Cover your Apple Watch
From . until cancelled.
Unlimited repairs
for accidents like
drops and spills
AppleCare+ and AppleCare One offer quick and convenient repair options with low excess fees.4
Express Replacement Service
Request a replacement Apple Watch, and we’ll send it to you so you don’t have to wait for a repair.7
Global repair access
Service and support is close by — visit an Apple Store or one of the more than 5,000 Apple Authorised Service Providers worldwide.
Repairs for accidental damage
Accidents like liquid damage are covered, anytime you need, with a flat fee.
Starting at £49
Replacements for theft and loss
AppleCare+ with Theft and Loss covers up to two claims per year. And AppleCare One covers up to three total claims per year for iPhone, iPad and Apple Watch.6
£89 excess fee
Replacement battery service
If your Apple Watch battery holds less than 80 per cent of the original capacity, it’s covered.
No additional fee
Repairs by post
Send in your device with a delivery kit and prepaid label from Apple.
AppleCare+
Cover your Apple Vision Pro
From . until cancelled.
Unlimited repairs for accidents like drops and spills
AppleCare professional support products offer another level of care with efficient business operations through AppleCare Help Desk Support, AppleCare OS Support and AppleCare for Enterprise.
Most Apple products come with one year of hardware coverage through the limited warranty. AppleCare plans extend that hardware coverage and provide additional features like accidental damage protection and 24/7 priority support.
AppleCare+ covers a single product. With AppleCare One, you can cover multiple Apple products in a single plan, including new devices and ones you already own, subject to eligibility rules and maybe needing diagnostic check and/or inspection.
You can start an AppleCare+ or AppleCare One plan when buying a new product with Apple in person, online or through the Apple Store app. For 60 days after a new Apple purchase, you can get a new plan through the Settings app on your iPhone, iPad or Mac. You can also upgrade to an AppleCare One plan if you have an active AppleCare+ plan. When you switch plans, we’ll automatically cancel your current one and refund any amount owed. AppleCare+, AppleCare+ with Theft and Loss, and AppleCare One products are not available in the Channel Islands and Isle of Man.
Any product that was recently purchased or is currently covered by AppleCare+ can be covered in your existing AppleCare One plan. You can also add devices you already own that are in good condition (a diagnostic check and/or inspection may be required) and four years old or newer, or any headphones one year old or newer.
AppleCare One plans can cover devices that are on the same Apple Account as the subscriber.
You can update your AppleCare One plan in Settings > General > AppleCare & Warranty. Tap AppleCare & Warranty to add, remove or swap devices. Adjust your plan after you upgrade to the latest version of a device you already own or as needed, as long as it meets the eligibility requirements and is linked to your Apple Account. For more details, visit support.apple.com/en-gb/122224.
Theft and loss coverage is included for iPhone, iPad and Apple Watch with both your AppleCare+ with Theft and Loss and AppleCare One plans.
When you protect your iPad with an AppleCare+ or AppleCare One plan, you’ll get coverage for accidental damage for one Apple Pencil and one Apple‑branded iPad keyboard. Both plans also cover any in-box cables and power adapters that came with your covered Apple product.
You can get your device repaired a few different ways. You can send it in using a prepaid postage label from Apple. Or you can bring it in to an Apple Store or any of the over 5,000 Apple Authorised Service Providers. Start a repair by visiting support.apple.com/en‑gb/repair, downloading the Apple Support App or calling Apple Support. Find your support phone number here.
It depends on your product and the type of repair. Same‑day service is available for iPhone in most major cities. For most other products, we offer Express Replacement Service, where we’ll send you a device so you don’t have to wait for a repair. For all available service options, please visit support.apple.com/en‑gb/repair.
If your iPhone, iPad or Apple Watch was lost or stolen, you can get started on filing a claim at mysupport.apple.com/theftandloss. Your replacement will be shipped to you and cannot be picked up at a store. If you are travelling when you lose your iPhone, we can send your replacement to any of the countries where theft and loss is offered. For more details, visit support.apple.com/en‑gb/108053.
