Contact WordPress VIP

Someone from our team will follow up within one business day.

Already a customer?

If you need platform support, submit a request through our customer support portal. It goes directly to our team.

No pitch. Just a conversation.

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What to expect after getting in touch

This is a conversation, not a funnel. We’re trying to understand whether
WordPress VIP is the right fit for your organization, and so are you.

Step 1

Discovery call to
understand your goals

A short conversation about your organization, your current platform, and what you’re trying to accomplish. No prepared deck. Just questions.

Person wearing wireless earbuds smiling while working on a laptop.

Step 2

Custom WordPress VIP demo tailored to your needs

If it makes sense to continue, you’ll get a demo focused on what matters to your team — content operations, security, integrations, and performance.

Step 3

Proposal aligned to your requirements and budget

Once we understand your technical requirements, rollout timeline, and budget, we’ll put together a proposal that reflects them.

Who should contact us

Organizations typically reach out when they’re evaluating enterprise CMS platforms, planning a migration, exploring a partnership, or requesting pricing. If you’re not sure whether WordPress VIP is the right fit yet, that’s fine. The first call is to figure that out.

Prefer to start with a walkthrough?

Get a demo

Looking for pricing and plans?

Explore pricing

Need an implementation partner?

Find a service partner

“One of the best parts about working with the WordPress VIP team was the customer service and responsiveness. We ran into some issues with the back end of our site. Our web development team worked directly with WordPress VIP and they were able to get incredibly responsive customer service and solve the issue very quickly.”

Hannah Flom
Director of Digital Communications, 2020 Democratic National Convention

Read the case study

“The customer support is outstanding. Unlike typical hosting support, where you’re shuffled between tier-one technicians reading scripts, WordPress VIP provides access to expert engineers who understand both WordPress and enterprise infrastructure. When you encounter an issue, you’re working with professionals who can actually solve complex problems. They’re proactive, responsive, and genuinely invested in your success. It’s like having an extended team of specialists on call.”

Stephen Walker
Prev. Web Communication Lead, Department of Veterans Affairs

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“It’s like we hired another engineer. We have an extra level of QA on our code now by people who actually know what they’re looking at, which helps a great deal, and was something we were lacking before. If we pushed code and broke something then it was our problem. Now we have an extra set of eyes that are looking at it, so that helps us a lot with availability and performance.”

Steve Tidwell
Director of Technology, VentureBeat

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“We sat down with WordPress VIP in person and went through over a 5-hour strategy and planning session with them. We were able to put our brains together to think about some important strategic initiatives we wanted to implement within our team and with the company moving forward… The fact it felt like a true partnership, and we were talking about things in a collaborative way, not in a vendor-client relationship or in a sales kind of way, was something I really appreciated.”

Nicola Catton
VP of Product Delivery, Penske Media Corporation

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“My favorite thing about working with WordPress VIP is the people. From the account managers to the support engineers, everyone that we interface with is friendly, helpful, and knowledgeable. Those are all critical qualities in a partner. By allowing them to focus on taking care of our digital infrastructure, and doing so in a way that minimizes our overhead, it’s just one more thing we don’t have to worry about.”

Dan Entin
VP Product, Observer Media

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