Company activity

Updated 10 hours ago

This page gives you a detailed overview of how STRATO GmbH has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: June 2015.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

1,742

Verified

20

Invited

47

Redirected

0


Total reviews from the past 12 months

1,809

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How STRATO GmbH got its reviews in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

New reviews by star rating

How many new reviews (distributed by star rating) STRATO GmbH got each month in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Reply behavior

How STRATO GmbH replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 week or less.

  • Has replied to 92% of their negative reviews.

STRATO GmbH’s flagging activity

How frequently STRATO GmbH flagged their reviews in the past 12 months

What's a flagged review?

  • STRATO GmbH may flag a review if they think it's in breach of Trustpilot's guidelines.

  • STRATO GmbH selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • STRATO GmbH flagged 198 of their reviews a total of 198 times.
  • 2% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

19

10%

2-star

28

14%

1-star

151

76%

* Data doesn’t include the 1 flagged review that Trustpilot is currently investigating.

What happened to the 198 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

24

Reviews removed from trustpilot.com

174

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by STRATO GmbH

5

Reviewer resolved the breach of Trustpilot's guidelines

19

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

173

Reviewer didn't resolve the breach of Trustpilot's guidelines

1