Company activity

Updated 16 hours ago

This page gives you a detailed overview of how MAINGAU Energie GmbH has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: February 2019.

Hasn't confirmed company details yet

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

621

Verified

16

Invited

0

Redirected

0


Total reviews from the past 12 months

637

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How MAINGAU Energie GmbH got its reviews in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

New reviews by star rating

How many new reviews (distributed by star rating) MAINGAU Energie GmbH got each month in the past 12 months

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Aug-OctNov-JanFeb-AprMay-Jul

Reply behavior

How MAINGAU Energie GmbH replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 week or less.

  • Has replied to 86% of their negative reviews.

MAINGAU Energie GmbH’s flagging activity

How frequently MAINGAU Energie GmbH flagged their reviews in the past 12 months

What's a flagged review?

  • MAINGAU Energie GmbH may flag a review if they think it's in breach of Trustpilot's guidelines.

  • MAINGAU Energie GmbH selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • MAINGAU Energie GmbH flagged 115 of their reviews a total of 115 times.
  • Less than 1% of the flagged reviews were flagged for invalid reasons.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

4

3%

2-star

17

15%

1-star

94

82%

What happened to the 115 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

19

Reviews removed from trustpilot.com

96

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by MAINGAU Energie GmbH

1

Reviewer resolved the breach of Trustpilot's guidelines

18

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

93

Reviewer didn't resolve the breach of Trustpilot's guidelines

3