Company activity
Updated 18 hours ago
This page gives you a detailed overview of how Digital Surge - Australian Crypto Exchange has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: November 2018.
Hasn't confirmed company details yet
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Bank account
Bank account registered during subscription process
Asks their customers for reviews — whether positive or negative.
Review sources
Where reviews have come from for the past 12 months
Organic
7
Verified
9
Invited
0
Redirected
0
Total reviews from the past 12 months
16
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How Digital Surge - Australian Crypto Exchange got its reviews in the past 12 months
Reply behavior
How Digital Surge - Australian Crypto Exchange replied to negative reviews in the past 12 months
Digital Surge - Australian Crypto Exchange’s flagging activity
How frequently Digital Surge - Australian Crypto Exchange flagged their reviews in the past 12 months
What's a flagged review?
Digital Surge - Australian Crypto Exchange may flag a review if they think it's in breach of Trustpilot's guidelines.
Digital Surge - Australian Crypto Exchange selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- Digital Surge - Australian Crypto Exchange flagged 7 of their reviews a total of 7 times.
- 28% of those cases turned out to be invalid.
What happened to the 7 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
2
Reviews removed from trustpilot.com
5
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Digital Surge - Australian Crypto Exchange
2
Reviewer resolved the breach of Trustpilot's guidelines
0
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
5
Reviewer didn't resolve the breach of Trustpilot's guidelines