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Terms and conditions

These terms and conditions describe the rules for orders in the shop: payment, delivery, withdrawal and complaints.

Seller

KLW Sp. z o.o.

Address
Kielecka Street 41A/8, 02-530 Warsaw, Poland
VAT ID
PL9223057591
Registration number
0000719719

Ordering

You order in the shop: you choose a design, enter the size of your wall and choose the material. After you have placed your order, you receive a confirmation by email. The contract is concluded as soon as you have received that confirmation.

Prices

All prices are in the currency of the shop you order from and include applicable taxes and import duties. The total shown at checkout is the total you pay. You will not be asked to pay additional import charges on delivery.

Payment

You pay with one of the payment methods you see at checkout. If you choose a bank transfer, you find the payment details on the page of your order and in the confirmation by email.

Delivery

We deliver to the country of the shop you order from. Your order is made especially for you and dispatched afterwards; you see the production time and the delivery time on the product page.

Made to measure and returns

Every order is made to measure to the size you give. The statutory right of withdrawal does not apply to products made to the specifications of the customer.

Even so, you can return your order within 30 days of receiving it. The returns page explains how.

Warranty and complaints

The statutory warranty applies to your order. If your order arrives damaged or differs from what you ordered, contact us through the contact page and include your order number. We will look for a solution together with you.