All Systems Operational

Pay Station Operational
90 days ago
99.99 % uptime
Today
Store Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Launcher Operational
90 days ago
99.99 % uptime
Today
Site Builder Operational
90 days ago
100.0 % uptime
Today
Partner Network Operational
90 days ago
100.0 % uptime
Today
Tracking API Operational
90 days ago
100.0 % uptime
Today
Proxy Page Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Publisher Account Operational
90 days ago
100.0 % uptime
Today
Documentation Operational
90 days ago
100.0 % uptime
Today
Xsolla.com Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Aug 4, 2026

No incidents reported today.

Aug 3, 2026

Resolved - Date: August 3, 2026, 20:45 – 21:25 UTC

On August 3, 2026, between 20:45 and 21:25 UTC, the Store API service experienced degraded performance. During this period, users may have observed elevated response times or timeouts when calling certain Store API methods, which could result in slower loading of store-related pages and purchase flows.

The issue has been fully resolved, and the service is operating normally. We are continuing to monitor the service and are investigating the root cause to prevent recurrence.

We apologize for any inconvenience this may have caused.

Aug 3, 13:30 PDT

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

Resolved - On July 24, 2026, from 2:15 AM to 2:40 AM PT, the payment creation service was unavailable. During this window, users encountered an error when attempting to initiate a payment.

We sincerely apologize for any inconvenience this may have caused.

Jul 24, 02:48 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 24, 02:41 PDT
Update - We are continuing to work on a fix for this issue.
Jul 24, 02:40 PDT
Update - We are continuing to work on a fix for this issue.
Jul 24, 02:34 PDT
Identified - We're experiencing a partial outage due to issues with payment processing.
Jul 24, 02:32 PDT

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.