Resolved -
We are no longer observing capacity issues with our cloud provider, and there have been no capacity related errors with new project creation, restores, restarts, or upgrades in the past 24 hours.
Some projects remain stuck and require manual intervention. Our team is actively working through these requests.
Oct 17, 15:17 UTC
Update -
We are currently experiencing capacity issues across all EU and APAC regions due to a surge in project creation requests.
This is impacting the availability of Nano and Micro instance types. Larger compute sizes are not impacted.
Note: Branches are deployed as Micro by default, so branching from larger compute sizes may be impacted.
As a result, users may encounter errors when attempting the following operations on a Nano or Micro instance:
- Project creation
- Project restore
- Project restart
- Project resize
- Unpausing projects
- Database upgrade
- Read replica creation
- Branch creation
We are continuously monitoring available capacity across all regions and will enable or disable project and branch lifecycle workflows (listed above) as needed based on current capacity.
At this time, these workflows are enabled in all regions.
Existing active projects in the region remain unaffected.
Oct 16, 18:50 UTC
Update -
We are currently experiencing capacity issues across all EU and APAC regions due to a surge in project creation requests.
This is impacting the availability of Nano and Micro instance types. Larger compute sizes are not impacted.
As a result, users may encounter errors when attempting the following operations on a Nano or Micro instance:
- Project creation
- Project restore
- Project restart
- Project resize
- Unpausing projects
- Database upgrade
- Read replica creation
- Branch creation
We are continuously monitoring available capacity across all regions and will enable or disable project and branch lifecycle workflows (listed above) as needed based on current capacity.
At this time, these workflows are enabled in all regions
Existing active projects in the region remain unaffected.
Oct 15, 04:13 UTC
Update -
We are currently experiencing capacity issues across all EU and APAC regions due to a surge in project creation requests.
This is impacting the availability of Nano and Micro instance types. Larger compute sizes are not impacted.
As a result, users may encounter errors when attempting the following operations on a Nano or Micro instance:
- Project creation
- Project restore
- Project restart
- Project resize
- Unpausing projects
- Database upgrade
- Read replica creation
- Branch creation
We are continuously monitoring available capacity across all regions and will enable or disable project and branch lifecycle workflows (listed above) as needed based on current capacity.
At this time, these workflows are disabled in eu-central-1, eu-north-1, eu-west-2 while we work to provision additional capacity. Our team is actively collaborating with our cloud provider to increase capacity and restore normal operations.
Existing active projects in the region remain unaffected.
Oct 14, 06:56 UTC
Update -
We are currently experiencing capacity issues across all EU and APAC regions due to a surge in project creation requests.
This is impacting the availability of Nano and Micro instance types. Larger compute sizes are not impacted.
As a result, users may encounter errors when attempting the following operations on a Nano or Micro instance:
- Project creation
- Project restore
- Project restart
- Project resize
- Unpausing projects
- Database upgrade
- Read replica creation
- Branch creation
We are continuously monitoring available capacity across all regions and will enable or disable project and branch lifecycle workflows (listed above) as needed based on current capacity.
Our team is actively collaborating with our cloud provider to increase capacity and restore normal operations.
Existing active projects in the region remain unaffected.
Oct 9, 05:56 UTC
Update -
We are currently experiencing capacity issues across all EU and APAC regions due to a surge in project creation requests.
This is impacting the availability of Nano and Micro instance types. Larger compute sizes are not impacted.
As a result, users may encounter errors when attempting the following operations on a Nano or Micro instance:
- Project creation
- Project restore
- Project restart
- Project resize
- Unpausing projects
- Database upgrade
- Read replica creation
- Branch creation
We are continuously monitoring available capacity across all regions and will enable or disable project and branch lifecycle workflows (listed above) as needed based on current capacity.
At this time, these workflows are disabled in eu-west-2 while we work to provision additional capacity. Our team is actively collaborating with our cloud provider to increase capacity and restore normal operations.
Existing active projects in the region remain unaffected.
Oct 8, 08:37 UTC
Update -
We are currently experiencing capacity issues across all EU and APAC regions due to a surge in project creation requests.
This is impacting the availability of Nano and Micro instance types. Larger compute sizes are not impacted.
As a result, users may encounter errors when attempting the following operations on a Nano or Micro instance:
- Project creation
- Project restore
- Project restart
- Project resize
- Unpausing projects
- Database upgrade
- Read replica creation
- Branch creation
We are continuously monitoring available capacity across all regions and will enable or disable project and branch lifecycle workflows (listed above) as needed based on current capacity.
At this time, these workflows are disabled in ap-south-1, eu-north-1 while we work to provision additional capacity. Our team is actively collaborating with our cloud provider to increase capacity and restore normal operations.
Existing active projects in the region remain unaffected.
Oct 8, 06:59 UTC
Update -
We are currently experiencing capacity issues across all EU and APAC regions due to a surge in project creation requests.
This is impacting the availability of Nano and Micro instance types. Larger compute sizes are not impacted.
As a result, users may encounter errors when attempting the following operations on a Nano or Micro instance:
- Project creation
- Project restore
- Project restart
- Project resize
- Unpausing projects
- Database upgrade
- Read replica creation
- Branch creation
We are continuously monitoring available capacity across all regions and will enable or disable project and branch lifecycle workflows (listed above) as needed based on current capacity.
At this time, these workflows are disabled in ap-south-1 while we work to provision additional capacity. Our team is actively collaborating with our cloud provider to increase capacity and restore normal operations.
Existing active projects in the region remain unaffected.
Oct 8, 06:41 UTC
Update -
We are currently experiencing capacity issues across all EU and APAC regions due to a surge in project creation requests.
This is impacting the availability of Nano and Micro instance types. Larger compute sizes are not impacted.
As a result, users may encounter errors when attempting the following operations on a Nano or Micro instance:
- Project creation
- Project restore
- Project restart
- Project resize
- Unpausing projects
- Database upgrade
- Read replica creation
- Branch creation
We are continuously monitoring available capacity across all regions and will enable or disable project and branch lifecycle workflows (listed above) as needed based on current capacity.
At this time, these workflows are disabled in ap-south-1, eu-central-1, eu-central-2, eu-north-1, eu-west-2 while we work to provision additional capacity. Our team is actively collaborating with our cloud provider to increase capacity and restore normal operations.
Existing active projects in the region remain unaffected.
Oct 7, 12:01 UTC
Update -
We are currently experiencing capacity issues across all EU and APAC regions due to a surge in project creation requests.
This is impacting the availability of Nano and Micro instance types. Larger compute sizes are not impacted.
As a result, users may encounter errors when attempting the following operations on a Nano or Micro instance:
- Project creation
- Project restore
- Project restart
- Project resize
- Unpausing projects
- Database upgrade
- Read replica creation
- Branch creation
The above workflows have been disabled eu-north-1, eu-central-2, and ap-south-1 while we work to make additional capacity available.
Our team is actively working with our cloud provider to increase capacity and restore normal operation.
Existing active projects in the region remain unaffected.
Oct 6, 10:03 UTC
Update -
We are currently experiencing capacity issues across all EU regions due to a surge in project creation requests.
This is impacting the availability of Nano and Micro instance types. Larger compute sizes are not impacted.
As a result, users may encounter errors when attempting the following operations on a Nano or Micro instance:
- Project creation
- Project restore
- Project restart
- Project resize
- Unpausing projects
- Database upgrade
- Read replica creation
- Branch creation
The above workflows have been disabled eu-north-1 and eu-central-2 while we work to make additional capacity available
Our team is actively working with our cloud provider to increase capacity and restore normal operation.
Existing active projects in the region remain unaffected.
Oct 5, 20:16 UTC
Identified -
We are currently experiencing capacity issues across all EU regions due to a surge in project creation requests.
As a result, users may encounter errors when attempting the following operations:
- Project creation
- Project restore
- Project restart
- Project resize
- Unpausing projects
- Database upgrade
- Read replica creation
- Branch creation
The above workflows have been disabled eu-north-1 and eu-central-2 while we work to make additional capacity available
Our team is actively working with our cloud provider to increase capacity and restore normal operation.
Existing active projects in the region remain unaffected.
Oct 5, 19:31 UTC