JumpCloud Status

All Systems Operational

Active Directory Operational

Active Directory Integration Operational

Active Directory Integration - EU Region Operational

Admin Console Operational

Admin Console - EU Region Operational

Admin Console Operational

Agent Operational

Agent - EU Region Operational

Android EMM Operational

Android EMM - EU Region Operational

Apple MDM Operational

Apple MDM - EU Region Operational

Cloudflare Operational

Cloudflare Cloudflare Firewall Operational

Cloudflare CDN/Cache Operational

Commands Operational

Custom API Import Operational

Custom API Import - EU Region Operational

Directory Insights Operational

Directory Insights - EU Region Operational

Federation Operational

Federation - EU Region Operational

G Suite Integration Operational

G Suite Integration - EU Region Operational

General Access API Operational

General Access API - EU Region Operational

Groups (user/devices) Operational

Groups (user/devices) - EU Region Operational

Groups (user/devices) Operational

JumpCloud GO Operational

JumpCloud GO - EU Region Operational

LDAP Operational

LDAP - EU Region Operational

Mobile Admin App: iOS and Android Operational

Mobile Admin App: iOS and Android - EU Region Operational

Multi-Tenant Portal (MTP) Operational

Multi-Tenant Portal (MTP) - EU Region Operational

Office 365 Integration Operational

Office 365 Integration - EU Region Operational

PAM (JumpCloud's VaultOne) Operational

Password Manager Operational

Password Manager - EU Region Operational

Payment and Billing Operational

Payment and Billing - EU Region Operational

Policy Management Operational

Policy Management - EU Region Operational

RADIUS Operational

RADIUS - EU Region Operational

Remote Assist Operational

Remote Assist - EU Region Operational

Reporting Operational

Reporting - EU Region Operational

SCIM Operational

SCIM - EU Region Operational

Security Operational

Security Notifications Operational

Security Advisories Operational

Self-Service Account Provisioning (Devices SSAP) Operational

Software Management Operational

Software Management - EU Region Operational

SSO Operational

SSO - EU Region Operational

SSO OIDC Operational

SSO OIDC - EU Region Operational

Support Services Operational

Email Support Operational

Premium Phone Support Operational

Premium Chat Support Operational

jumpcloud.com/support Operational

System Insights Operational

System Insights - EU Region Operational

TOTP / MFA / JumpCloud Protect Operational

TOTP / MFA / JumpCloud Protect - EU Region Operational

User Console Operational

User Console - EU Region Operational

User Import from CSV Operational

User Import from CSV - EU Region Operational

Windows MDM Operational

Windows MDM - EU Region Operational

Workday Import Operational

Workday Import - EU Region Operational

www.jumpcloud.com Operational

www.jumpcloud.com - EU Region Operational

JumpCloud University Operational

JumpCloud University - EU Region Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 31, 2025

No incidents reported today.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

Scheduled Maintenance for JumpCloud's RADIUS Database

Completed - The scheduled maintenance has been completed.
Oct 25, 10:52 MDT

Verifying - Verification is currently underway for the maintenance items.
Oct 25, 10:40 MDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 25, 09:00 MDT

Scheduled - We will be performing maintenance on JumpCloud's RADIUS Databases on Saturday, October 25th 15:00 UTC to 17:00 UTC (09:00AM MDT to 11:00AM MDT). During this window RADIUS services and API may experience brief interruptions. RADIUS authentication will generally be available, however users may experience a small window requiring re-authentication. If you have any questions, please contact JumpCloud Support.
Oct 16, 13:14 MDT

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

3rd Party Provider Operational Issues

Postmortem - Read details
Oct 27, 13:21 MDT

Resolved - This incident has been resolved.
Oct 20, 15:46 MDT

Monitoring - We've seen an increase in recovery and are monitoring
Oct 20, 11:43 MDT

Identified - We are monitoring our services and continue to work with our provider to restore full functionality.
Oct 20, 09:50 MDT

Investigating - Due to an issue with our Cloud Provider, JumpCloud is experiencing intermittent issues with our PAM service and some Support tools which may affect case creation. We are investigating this with our provider and will update this incident as we know more.
Oct 20, 09:44 MDT

3rd Party Provider Operational Issues

Postmortem - Read details
Oct 27, 13:19 MDT

Resolved - This incident has been resolved.
Oct 20, 04:14 MDT

Monitoring - We are continuing to monitor as we see further recovery with all services.
Oct 20, 04:02 MDT

Identified - We are monitoring our services, and starting to see some recovery.
Oct 20, 03:11 MDT

Investigating - Due to an issue with our Cloud Provider, JumpCloud is experiencing intermittent issues with multiple services. We are investigating this with our provider and will update this incident as we know more.
Oct 20, 01:52 MDT

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.