Identified - Projects created after December 9, 2025 will experience issues with the Axe Developer Hub GitHub Action due to a known bug. Projects created before this date are unaffected. A fix is scheduled for release in mid-January 2026.
For any further queries, please reach out to helpdesk@deque.com
Dec 10, 2025 - 09:45 EST
For any further queries, please reach out to helpdesk@deque.com
Dec 10, 2025 - 09:45 EST
About This Site
The status of Deque's SaaS services are reported below. Dedicated customer instances are monitored by Deque operations and the status of any issues will be tracked and communicated as a support ticket. If you believe there is an issue that should be reflected here, or you have another question about your use of these services, please go to the support page (authorized customers only) or submit a ticket via email at helpdesk@deque.com.
Deque Log-In Service (US)
Operational
Deque University
Operational
Axe Devtools APIs Repository
Operational
Axe Devtools Pro Server
Operational
Axe Linter
Operational
Axe Reports (US)
Operational
Axe Devtools Mobile
Operational
Axe Documentation Site
Operational
Deque File Transfer Service
Operational
Customer Support Help Center
Operational
Accessibility Services
Operational
Assessment Services - Auditor
Operational
Assessment Services - Monitor
Operational
AUS Regional Services
Operational
Deque Log-In Service (AU)
Operational
Axe Reports (AU)
Operational
EU Regional Services
Operational
Deque Log-In Service (EU)
Operational
Axe Reports (EU)
Operational
Axe Monitor
Operational
Axe Auditor
Operational
Agora - agora.dequecloud.com
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Monthly Patching: 1-5 PM ET Jan 10, 2026 13:00-17:00 EST
We will be conducting our monthly production patching. During this window, services may be unavailable for some or all of the maintenance period. If you have any questions or notice any issues following this window, please contact us at helpdesk@deque.com.
Posted on Dec 16, 2025 - 10:45 EST
Posted on Dec 16, 2025 - 10:45 EST
EU Region Only - Scheduled Maintenance Jan 15 at 2PM ET (Jan 15, 8PM CET) Jan 15, 2026 14:00-16:00 EST
We will be undergoing scheduled maintenance at this time. Services may be intermittently or completely unavailable during the maintenance window. While we anticipate this work to be completed within 1 hour, we are reserving a 2-hour window.
Posted on Jan 09, 2026 - 15:54 EST
Posted on Jan 09, 2026 - 15:54 EST