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All services are online

Last updated on Nov 6, 2026 at 5:06pm UTC

Application (Dashboard & API)
100% uptime
30 days ago
Today
Website
99.994% uptime
30 days ago
Today
Mobile Apps
100% uptime
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Today
Message Delivery & Automations
100% uptime
30 days ago
Today
Captain (AI)
100% uptime
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Live-Chat Widget
100% uptime
30 days ago
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WhatsApp
100% uptime
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Facebook Messenger
100% uptime
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Instagram
100% uptime
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Email
100% uptime
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SMS (Twilio)
100% uptime
30 days ago
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Telegram
100% uptime
30 days ago
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LINE
100% uptime
30 days ago
Today

Previous incidents

Nov 05, 2026

Slow responses in the dashboard and API

Resolved

Resolved Nov 5, 2026 at 4:48pm UTC

Between about 11:00 and 16:30 UTC, some parts of Chatwoot were slower than usual. Loading conversations and searching contacts were affected most. No data was lost, and messages were delivered as usual.

We traced the slowdown to a recent change and rolled it back. Response times are now close to normal. We will keep monitoring until performance is fully back to normal.

Performance has been back to normal for several hours. The issue is resolved. We're sorry for the disruption.

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