| Service quality and customer satisfaction: The moderating effects of hotel star rating R Nunkoo, V Teeroovengadum, CM Ringle, V Sunnassee International Journal of Hospitality Management 91, 102414, 2020 | 605 | 2020 |
| Measuring service quality in higher education: Development of a hierarchical model (HESQUAL) V Teeroovengadum, TJ Kamalanabhan, AK Seebaluck Quality Assurance in Education 24 (2), 244-258, 2016 | 489 | 2016 |
| This fast car can move faster: a review of PLS-SEM application in higher education research M Ghasemy, V Teeroovengadum, JM Becker, CM Ringle Higher Education, 2020 | 426 | 2020 |
| Destination satisfaction and revisit intention of tourists: does the quality of airport services matter? B Seetanah, V Teeroovengadum, R Nunkoo Journal of Hospitality & Tourism Research 44 (1), 134-148, 2020 | 291 | 2020 |
| Higher education service quality, student satisfaction and loyalty: Validating the HESQUAL scale and testing an improved structural model V Teeroovengadum, R Nunkoo, C Gronroos, TJ Kamalanabhan, ... Quality assurance in education 27 (4), 427-445, 2019 | 269 | 2019 |
| Integrating service quality as a second-order factor in a customer satisfaction and loyalty model R Nunkoo, V Teeroovengadum, P Thomas, L Leonard International Journal of Contemporary Hospitality Management 29 (12), 2978-3005, 2017 | 173 | 2017 |
| Service quality dimensions as predictors of customer satisfaction and loyalty in the banking industry: moderating effects of gender V Teeroovengadum European Business Review 34 (1), 1-19, 2022 | 169 | 2022 |
| Examining the antecedents of ICT adoption in education using an Extended Technology Acceptance Model (TAM) V Teeroovengadum, N Heeramun, B Jugurnath International Journal of Education and Development using ICT 13 (3), 4-23, 2017 | 126 | 2017 |
| Minimising perceived travel risk in the aftermath of the COVID-19 pandemic to boost travel and tourism V Teeroovengadum, B Seetanah, E Bindah, A Pooloo, I Veerasawmy Tourism Review 76 (4), 910-928, 2021 | 113 | 2021 |
| Environmental identity and ecotourism behaviours: examination of the direct and indirect effects V Teeroovengadum Tourism Review 74 (2), 280-292, 2019 | 105 | 2019 |
| Sampling design in tourism and hospitality research V Teeroovengadum, R Nunkoo Handbook of research methods for tourism and hospitality management, 477-488, 2018 | 63 | 2018 |
| Impact of information technology on quality management dimensions and its implications LSMDL Wai, AK Seebaluck, V Teeroovengadum European Business Review, 2011 | 61 | 2011 |
| Investigating into the Relationship between the Present Level of Tertiary Students’ Needs Relative to Maslow’s Hierarchy: A Case Study at the University of Mauritius BA Gobin, V Teeroovengadum, NB Becceea, V Teeroovengadum International Journal of Learning 18 (11), 203-219, 2012 | 60 | 2012 |
| Educational disruptions during the COVID-19 crisis in Small Island Developing States: Preparedness and efficacy of academics for online teaching I Seetal, S Gunness, V Teeroovengadum International Review of Education 67 (1), 185-217, 2021 | 56 | 2021 |
| Air access liberalization, marketing promotion and tourism development B Seetanah, RV Sannassee, V Teeroovengadum, R Nunkoo International Journal of Tourism Research 21 (1), 76-86, 2019 | 44 | 2019 |
| Citation practices in tourism research: Toward a gender conscientious engagement R Nunkoo, CM Hall, S Rughoobur-Seetah, V Teeroovengadum Annals of Tourism Research 79, 102755, 2019 | 37 | 2019 |
| A roadmap for the application of PLS-SEM and IPMA for effective service quality improvements NB Teeluckdharry, V Teeroovengadum, AK Seebaluck TQM Journal, 2022 | 30 | 2022 |
| Influence of organisational factors on the effectiveness of performance management systems in the public sector V Teeroovengadum, R Nunkoo, H Dulloo European Business Review 31 (3), 447-466, 2019 | 29 | 2019 |
| A systematic review of lean implementation frameworks and roadmaps: lessons learned and the way forward H Mamoojee-Khatib, J Antony, V Teeroovengadum, JA Garza-Reyes, ... TQM Journal, 2023 | 26 | 2023 |
| Does higher education matter in African economic growth? Evidence from a PVAR approach B Seetanah, V Teeroovengadum Policy Reviews in Higher Education 3 (2), 125-143, 2019 | 25 | 2019 |
Robin NunkooProfessor, University of MauritiusVerified email at uom.ac.mu
